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“Great Stay While in Pretoria”
5 of 5 bubbles Review of Castello di Monte

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Castello di Monte
Ranked #1 of 357 Pretoria B&B and Inns
Certificate of Excellence
Baltimore
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Stay While in Pretoria”
5 of 5 bubbles Reviewed 7 July 2014

I'm thankful for the recommendation I received for the Castello as the accommodations proved to be better than expected. Yes, the guest house and it's grounds are very nice, but ultimately what sets this place apart from many other accommodations is the level of service provided by Madeline and her staff. I was only there for a relatively short time while on a business trip, but I somehow felt like I was leaving family when I departed. The breakfast and dinners were terrific and they were always willing to help with anything that you may need such as transportation, local attraction info, etc. For a very reasonable nightly rate you really cannot beat the Castello. They do a terrific job.

Room Tip: Ask for an upstairs accommodation if available as the view is great.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Eric H

Thank you for your fantastic review of your recent visit to Castello.

We will keep up our service levels, and hope to see you shortly on your next visit to Pretoria.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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227 reviews from our community

Traveller rating
    177
    38
    8
    3
    1
See reviews for
26
139
8
26
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Pretoria, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2014

Great views & great service! We stayed in the presidential suite for one night and it was absolutely amazing. The fireplace was cosy, attention to detail and friendly staff made us feel special and it felt lieke

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Renika1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Renika

Thank you for your review of your recent visit to Castello.

We always strive to make any visit as good as possible.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas, United States
Level Contributor
264 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

I give this small hotel (9 bed rooms) a 5 star rating. However it should not be compared to the 5 star rating I gave to The Peninsula in Hong Kong. They are totally different of course. Nevertheless this is a fantastic property. It is charming, has a great staff, great food and a wonderful location. If you are passing through Pretoria for a night or two you will not be disappointed with this little gem. You will love it!

Room Tip: Be sure to ask for the Presidential suite. Its amazing!
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gbusiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Mr. & Mrs. Busiek

Thank you for your great review. We hope we can accommodate you on your next visit to South Africa.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Son en Breugel, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

This is a very good and small hotel. The rooms are magnificent, very large and spacious. We had a bathroom the size of a superior room.... We actually had two rooms, because we travelled with our kids (ages 8 and 5). The hotel has very nice views on Pretoria, because it is situated on a hill overlooking the city and surroundings. The food is great as well. service wise they are probably really doing their best, but at times is was a bit strange: for instance, when i didn't tip in cash after dinner (i paid on the room and i added a tip to be settled at checkout), i was picked off the stairs and was subjected to some kind of strange admnistrative process in the managers office, which to this day i still don't really uderstand. Also during dinner we had a waiter who couldn't stop sighing every time we asked a question. Okay, maybe it was us, but still... All in all however the hotel is great!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marc v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Marc V

Thank you for your review of your visit to Castello Di Monte.

We gratefully accept all comments given on all aspects of Castello. We sincerely apologize for any unsatisfactory or uncomfortable experiences and are doing our best to rectify the issues.

We hope to be given the chance to impress you if you happen to visit South Africa again.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

This was just an overnight stay before catching the train in early morning.
Everything happened smoothly. They arranged all the transport for me from airport and to railway station. The room was large and we were offered drinks on arrival.

Stayed May 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank Peter Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Peter

Thank you for your review, we hope your next visit will be for longer.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 May 2014 via mobile

We hired the entire venue for our wedding! Worth every cent! Food was amazing, rooms, service, cosy atmosphere, fire place burning (got married in winter 2 years ago)! Just a perfect place for a perfect day ! Got compliments of the best wedding ever! Thank you Castello!

Stayed June 2013, travelled as a couple
Helpful?
Thank HannelieWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day Hannelie

Thank you for your fantastic review of your recent exclusive use wedding.

I'm sure we will see you for your anniversary next year, if not sooner..

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
1 review
5 of 5 bubbles Reviewed 14 May 2014

We had a fantastic time at Castello di Monte!
The beautiful guesthouse with breathtaking views of Pretoria, great food in the private sitting room with a cosy fireplace and superb service made it really a special and memorable stay to celebrate my husband's birthday.
Thank you for making it so special! :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LindaDeLange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castello_Di_Monte, Manager at Castello di Monte, responded to this review, 9 July 2014
Good day LindaDeLange

Thank you for your review of your and your husband's recent visit.

We hope to see you again in the future.

Kind Regards
Ferdi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castello di Monte

Property: Castello di Monte
Address: 402 Aries Street | Waterkloof Ridge, Pretoria 0181, South Africa
Phone Number:
Region: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 357 B&Bs / Inns in Pretoria
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Castello di Monte 5*
Number of rooms: 9
Official Description (provided by the hotel):
Castello di Monte Is a Five Star Guest House, situated in Waterkloof Ridge, Pretoria. The Tuscan style estate portrays pure luxury and elegance and offers spectacular views of the hills in and around the capital city. The landscaped gardens with mature olive trees and lavender bushes give an Italian flavour to the African landscape.You will hardly notice that you are in the middle of a bustling city. At Castello di Monte it is easy to believe that you had found paradise Introduction If luxury is in the detail, then a stay at Castello di Monte is filled with pure indulgence whether you are walking the dramatic stairways made of the finest granite or feasting on the elegant art that adorns our walls you will be pressed to find a more extravagant surroundings. Be it for a corporate meeting or a romantic getaway on our Panoramic deck, Castello di Monte offers the perfect setting. When it is time to retire, you will be spoiled for choice. Will it be our presidential suite complete with a grand fire place and a four post bed or our honeymoon suite decorated with hand painted murals or our freshly made classic rooms fit for royalty, a sumptuous night is ensured. Castello di Monte's sixteenth century splendour is complimented by every modern amenity. Fully stocked minibars and DSTV right down to underfloor heating, air-conditioning and the creature comforts of tea, coffee and local papers, at Castello di Monte your every whim is catered for. ... more   less 
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