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Mountain Manor Guest House
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Reviews (26)
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Reviewed 12 November 2013

This was indeed an ultimate relaxation out of a busy Gauteng!

We stayed one night with my husband and enjoyed the couples spa experience the next day. Our bedroom, the Mbeki suite was exceptional, very spacious, clean and had a nice African deco theme. The staff gave us the best service, from the security guy, the waiters at the restaurant, Elrika gave us a warm welcome and Vinoliah and Mary our spa therapists were incredible.
I will surely book again in the near future.

Room Tip: Mbeki Suite is the best.
  • Stayed: November 2013, travelled as a couple
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2  Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ikhutsa, Owner at Mountain Manor Guest House, responded to this reviewResponded 13 July 2015

Thank you very much for the feedback provided, we appreciate your feedback and use our client feedback to improve our standards and performances as client Satisfaction is a very serious matter for us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

I travel a bit and stay in many B & B's and hotels. This ranks with the worst that I have experienced. my wife and I stayed here to attend a wedding in the area.
The room that we were put in was in no way luxurious as advertised.
We had to force the sliding door open and closed as it was very difficult to move.
The door could not lock .
The lighting in the room is very bad.
The shower leaked more from the pipe than it flowed from the shower head.
Toilet seat did not fit so you had to sit half on the seat and half on the toilet.
Staff very noisy in the morning outside out room. Had to ask them to quieten down.

Maybe the other rooms are different, but based on the state of our room, I doubt it. Would not recommend this to any other traveller. Far more to choose from in the area at a similar price.

Room Tip: choose another hotel.
  • Stayed: September 2013, travelled as a couple
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1  Thank Warren V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ikhutsa, Owner at Mountain Manor Guest House, responded to this reviewResponded 13 July 2015

Dear Valued Client

Thank you for the feedback on Tripadvisor, we have taken all the concerns mentioned buy our clients in to consideration and recently acquired our own property which addressed all the previous complaints.
We appreciate your feedback and use our client feedback to improve our standards and performances.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

Me and my mom went for her birthday to the guest house our reception was great the manager made us feel very welcome ,do try the downtown restaurant on the premises ,and the spa is unbelievable thanks to all the staff for making my moms 80 Th. birthday such a pleasure .if you do not like to travel around in town this is the place to be have your breakfast lunch and dinner on the premises and treat your self to a treatment at the spa hubby can go play golf .very good idea for safety reasons not to travel in to town at night and the security is very good you will feel safe and away of the buzz of city life ....

  • Stayed: August 2013, travelled as a couple
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Thank Liz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ikhutsa, Owner at Mountain Manor Guest House, responded to this reviewResponded 13 July 2015

Thank you very much for the feedback provided, we appreciate your feedback and use our client feedback to improve our standards and performances as client Satisfaction is a very serious matter for us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2013

My Husband and I were in serious need of some R&R. The Guest house has everything you need, including a jacuzzi and mini sauna. The Downtown restaurant also served us a wonderful meal. The staff are accomodating and we ended up staying an extra night just because. We will most definitely go back. It as wonderful gem in Pretoria.

Room Tip: The Madiba room is spacious and the bed is so comfortable!
  • Stayed: July 2013, travelled as a couple
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Thank Amelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ikhutsa, Owner at Mountain Manor Guest House, responded to this reviewResponded 13 July 2015

Thank you very much for the feedback provided, we appreciate your feedback and use our client feedback to improve our standards and performances as client Satisfaction is a very serious matter for us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2013

I took my mom to Ikhutsa for an early Mothers Day gift. Our therapists were Vinolea and Salome and both were excellent. The spa offered a delicious lunch and lovely facilities. We had a relaxation booster package and really enjoyed it thoroughly. I would definitely go back again!

  • Stayed: April 2013, travelled with family
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1  Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ikhutsa, Owner at Mountain Manor Guest House, responded to this reviewResponded 13 July 2015

Thank you very much for the feedback provided, we appreciate your feedback and use our client feedback to improve our standards and performances as client Satisfaction is a very serious matter for us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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