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“service”

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Southern Sun Pretoria
Ranked #8 of 72 Hotels in Pretoria
Certificate of Excellence
Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“service”
Reviewed 2 June 2014

good all in all and looking forward to the next visit, the service was excellent and the staff was efficient in handling sevices.
the rating that i am giving its a clear and fair view of the services i received



  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Khalani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 reviews from our community

Traveller rating
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    40
    14
    9
See reviews for
24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Witbank
1 review
Reviewed 30 May 2014

My stay with the hotel was marvellous as I redeemed my points/sun rands I never believe this is true but after my stay I am so happy as it happened at the right time. This has encouraged me to use Southern Sun most often for my personal and business trips.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Senzo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graaff-reinet, South Africa
2 reviews
Reviewed 19 May 2014

Save only where my name was listed wrongly, as Sakhiwo instead of Sakumzi, a mistake which I do not attribute to the Hotel at all, the stay in it was value for money and rewarding. Thank you ever so much.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Sakumzi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lahore
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 May 2014

First thing I noticed about the place is very friendly staff. They had been very accommodating and helpful throughout the stay. From reception, to restaurant and cleaning crew, everyone always had a smile and were very professional. Rooms are clean and very well kept. Breakfast has ample choices but I guess after first 20 days, it becomes more of a routine. Same with the dinner but again, it does have a lot of different items to keep things interesting if you are staying for couple of weeks or more. It is in close vicinity to grocery shops, fast food joints and a movie theater. Again, hats off to the staff....

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adnan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloemfontein, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Southern Sun Pretoria is the ideal hotel for doing business in Pretoria as it is well situated within the Pretoria CBD, Hatfield, Sunnyside, UNISA, Union Buildings, UP, Loftus Stadium and other entertainment areas and famous malls in Pretoria.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Bafana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaClingham, General Manager at Southern Sun Pretoria, responded to this review, 19 May 2014
Thank you for your positive feedback. We are delighted to hear that you found the hotel condusive from an ease of business perspective. We do hope that we will be able to welcome you back to the hotel in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brasilia, DF
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 April 2014

Location is good, in the heart of the city, rooms are clean and spacious and the restaurant offers a really nice food for a reasonable price.
The only negative point is the noise that comes from the street, since windows are not soundproof. The car horns can be heard all night long and this can be disturbing for some.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mardenmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaClingham, General Manager at Southern Sun Pretoria, responded to this review, 19 May 2014
Thank you for taking the time to complete Tripadvisor following from your recent stay. I am delighted to hear that you had an enjoyable stay with us.
We are in the process of looking at alternative solutions to assist with the street noise for those rooms that are street facing. If I could recommend that when you next make your booking please ask to be upgraded to our Superior Rooms that are pool facing.
I do hope that we will be able to welcome you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kimberley
1 review
Reviewed 18 April 2014

Very nice, warmth accommodation welcome feeling when you arrived at hotel.The breakfast is from the best, and the hotel also give young people the change in the "EPWP" program to get the necessary work training. The s taff are very friendly and the hotel accomodation is of a very high standard

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Connie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaClingham, General Manager at Southern Sun Pretoria, responded to this review, 19 May 2014
Thank you for your positve feedback.
As a hotel we strive on ensuring that each guests stay is a memorable one through our customer service.
I do hope that we will be able to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Pretoria

Property: Southern Sun Pretoria
Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Phone Number:
Region: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pretoria
#5 Luxury Hotel in Pretoria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Official Description (provided by the hotel):
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 
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Also Known As:
Southern Sun Pretoria Hotel Pretoria

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