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“The worst 5 star hotel i've ever seen in my life” 1 of 5 bubbles
Review of Blue Diamond Boutique Hotel

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Blue Diamond Boutique Hotel
Ranked #93 of 357 Pretoria B&B and Inns
Locarno, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The worst 5 star hotel i've ever seen in my life”
1 of 5 bubbles Reviewed 3 October 2013

Breakfasts: No fresh fruit, no croissant, only one type of jam, and service very slow.
Reception: No map of the city, no tourist brochures, no one that could say any advice about the city.
Room: Mini-bar with only water inside. Nothing else!! And the switch light very complicated.

The worst 5 star hotel i've ever seen in my life!
I saw a lot of 3 star hotel real better than that one!!
Horrible experience!

Room Tip: Don't stay in this hotel!
See more room tips
  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank c s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    11
    12
    5
    2
    3
See reviews for
3
14
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Pretoria, South Africa
1 review
4 of 5 bubbles Reviewed 30 September 2013

I was concerned about the security at this facility particularly the passage exit doord which are always not locked ,this can result in anyone entering and exiting the premises without being noticed .
Ifelt that breaksaft was very limiting as it is dictated what will be provided ,so there is limited variety .The morning of our departure we were served bread which is stale

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank JonasM29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

The staff work really hard to make you feel comfortable. I had a flu and the manager took me, personally to the nearest chemist. The rooms are small but well designed. The price is fair. The hotel was fairly new and the kitchen was still working on expending. I liked it. I bit far from town, but it worked for me.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bmel9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parys, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 21 September 2013

I arrived only to be informed that they have no room available for me, after a short search they found my booking but just said it is not their fault and blamed the lady who worked the previous day, I had to be booked in to a more expensive hotel at my own cost with just a sorry from them.

Stayed September 2013, travelled as a couple
Review collected in partnership with this hotel

Helpful?
2 Thank JJD1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
2 of 5 bubbles Reviewed 29 August 2013

it was nice and quiet retreat, our TV in our room ddint work and Brian quickly assited us in moving to one that did work. I got billed twice for my stay and havnet been able to get a refund from Michane so that put a damper on our stay. Breakfast service seemed a bit disorganised as we had to give our orders to two different people before we finally got served.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Gugulethu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polokwane, South Africa
1 review
5 of 5 bubbles Reviewed 25 July 2013

I definitely recommend this establishment to anyone who likes a bit of luxury without breaking the bank. The rooms are beautiful and the breakfast was lovely. Staff friendly and caring. Great location.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Ellen-mari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberley, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 July 2013

We were very pleasantly surprised by the lovely room, spacious, with ice cold sparking water in the fridge; perfect ambient temperature on a freezing evening; crisp linen; stunning bathroom etc. Breakfast was quite disappointing though and could definitely do with improvement to keep up with the standard of the room. Would be more than happy to stay again, but will rather enjoy breakfast at a nearby restaurant.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Annemarie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Diamond Boutique Hotel

Property: Blue Diamond Boutique Hotel
Address: 761 Rubenstein Drive, Pretoria 0181, South Africa
Region: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 357 B&Bs / Inns in Pretoria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Blue Diamond Boutique Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
BLUE DIAMOND BOUTIQUE HOTEL rises to the occasion and invites you to venture inside our 5 star walls where we take guest comfort very seriously! 100% cotton linen, king and queen size beds, spacious living areas and beautiful bathrooms. A 24- hour gym, stunning spa, sparkling pool and deck area as well as free Wi-fi throughout the hotel are just some of our luxuries. ... more   less 
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