My business partner is currently staying in the City Lodge Hatfield, doing business in Pretoria. The rooms don't have direct dial numbers, so when I needed to call her to discuss progress, I had to phone reception and be forwarded to her room. A little out-dated, but not a huge issue.
The woman who answered my call on the first day was acceptable but apathetic. The man who answered my call on the second day was apathetic on my first call, but when the connection dropped and I had to ring back, he became incredibly rude - only routing the call after making it clear that doing so wasn't worth his while, and that this was a stupid thing to be asking.
An incredibly disappointing and unnecessary experience for such a vital requirement (with no other alternatives). This isn't a hotel to recommend for those that need the most basic of business amenities. They also only offer 15 minutes of slow WiFi each day, which is poor for business needs.
My (large) company won't ever be staying with this chain again - despite our regular working in this area.
- Official Description (provided by the hotel):
- Within walking distance of the Gautrain’s Hatfield Station, the 184-room City Lodge Hatfield is the ideal accommodation location for business and leisure travelers in the Jacaranda City. It is close to Pretoria’s CBD, just a few minutes from the city’s sporting and cultural attractions, and has excellent access to the city’s major roads and surrounding freeway system. With two meeting rooms (a 10-seater and a 12-seater), it’s great for meetings as well. The hotel is also equipped with all the other facilities that City Lodges have become famous for around South Africa. ... more less
- Reservation Options:
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