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“Good property, room not so great” 3 of 5 bubbles
Review of Rivonia Bed & Breakfast

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Rivonia Bed & Breakfast
Ranked #1 of 12 Rivonia B&B and Inns
Certificate of Excellence
Trier
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good property, room not so great”
3 of 5 bubbles Reviewed 31 August 2014

Overall, the Rivonia B&B deserves a good to excellent rating. However, we had a room that did not quite match our expectations. On check-in, which took an extraordinary long time, we were allocated a cottage room with a self-catering kitchen, even though I had specifically mentioned at check-in that we did not want a kitchen in the room. The room, nr. 13, has limited light and half the space is occupied by the aforementioned kitchen. Another negative about the room is that on the outside wall there is a heating generator (undoubtedly for the floor heating). This unit is quite noisy and starts running very early in the morning. Rooms 12 and 11 could also be affected by this.

On the positive side, we found this property very safe, the breakfast is great and the landscaping is enjoyable.

Summarizing, we can recommend this place and had we not been allocated nr 13, I am sure we would have rated this property at least a 'very good'.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank AlexanderDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 3 September 2014
Your review has greatly disturbed us and we apologize sincerely for the delayed service on check-in. After an in-depth investigation we have established that our staff tried to meet your requirement for a late check-out, which was at 18H00 (normal check-out is10h00) on the following day. The billing was for a single day only. Unfortunately the only room which was available for Monday and Tuesday was the one with the kitchen. Room no.11 is normally preferred by our single, long-staying guests. We have taken serious note of your comments and will endeavour to better understand our guests’ needs. Kind regards. Gerard & Jill Marais and the Rivonia B&B team
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574 reviews from our community

Traveller rating
    499
    70
    4
    0
    1
See reviews for
126
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Estoril, Portugal
1 review
5 of 5 bubbles Reviewed 27 August 2014

I loved staying at Rivonia Bed & Breakfast, the service was excellent, and the food was wonderful.
The settings with its garden and swimming pool made it for a perfect location to unwind and set my batteries for the next year.
Many thanks to all the staff
Love
Maria Ribeiro Ferreira
Portugal

Room Tip: All rooms are great!
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank MariaRF942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 31 August 2014
We are so glad you enjoyed your stay with us and that you left refreshed and happy with our service. We send our best regards from South Africa. Please visit us again soon. Gerard & Jill Marais & the Rivonia B&B team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ubud, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

When I arrived at Riverina B&B I had mixed up my dates. I was looked after and placed in their sister B&B - Acacia for a night which is also a wonderful place to stay. The staff could not have been more helpful. The gardens are beautiful and views amazing. Very clean and comfortable and delicious breakfast with good variety. Very highly recommended.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank v9001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 26 August 2014
Thank you for your lovely recommendation. We much appreciate it. Rivonia B&B works in association with excellent guest houses in the area, so there was no problem finding you good accommodation near to us. Travel safely. Sincerely. Jill & Gerard Marais & the Rivonia B&B team.
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Maseru, Maseru, Lesotho
1 review
5 of 5 bubbles Reviewed 19 August 2014

We visited (a team of 11 delegates) for a whole week from 4th-8th Aug, '14. The staff there were amazing, and the hospitality beyond this world. Clean, warm superior rooms. Helpful and friendly management and staff. Efficient transport, right on the clock! You never go wrong. Tau and Blessings: Thanks guys. Healthy, fresh breakfast. We also enjoyed the braai on a great facility. What a family of warm hands!

I recommend this "home in another home" to any business/leisure traveller. This was the greatest warmth in RSA.

Keepit up!

Room Tip: Higher floors have a great view. Lowers are tranquil and welcoming. And very spacious corner rooms f...
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  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank 227Miles2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 21 August 2014
May we quote you? 'The staff there were amazing, and the hospitality beyond this world'. 'What a family of warm hands!' 'This was the greatest warmth in RSA.' Thank you so much for these 'warm' recommendations. We really appreciate that you took the time to write in. From a very happy Rivonia B&B team.
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1 review
5 of 5 bubbles Reviewed 19 August 2014

Rivonia B&B is a great place to stay at. Friendly atmosphere makes it very comfortable, you simply feel like home. The guesthouse is close to the shopping/dining area. Guesthouse gives a free lift to this area.

If ully recommend the place, you will not find a better guesthouse in the area! :)

Mike

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 21 August 2014
Thank you for recommending us as the best guest house in the area. We appreciated all your compliments. They inspire us to try even harder. Best wishes from Gerard & Jill Marais & the whole Rivonia B&B team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delray Beach, Florida
1 review
5 of 5 bubbles Reviewed 11 August 2014

The hotel setting is beautiful and rooms are very comfortable and clean. The staff was amazing, friendly and always willing to help. Breakfast was very good with a variety for all dietary needs. Will definitely stay at the Rivonia again!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 21 August 2014
Our staff are amazing, we agree whole heartedly. We are so glad you enjoyed your stay and we hope you'll visit again. Our very best wishes. Gerard & Jill Marais and the Rivonia B&B team.
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1 review
5 of 5 bubbles Reviewed 11 August 2014

I had a lovely experience staying at the B&B, it was beautiful , natural and so clean and comfortable. everybody there was really nice and always so helpful and the breakfast was awesome! it was quite and relaxing , I was with a group of 15 people and we all had a good stay!

Room Tip: I stayed in two different rooms and I love both
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rahinatu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillymSouthAfrica, Owner at Rivonia Bed & Breakfast, responded to this review, 21 August 2014
Our staff do their very best at all times thus it inspires us all when we get such a good review. Thank you for writing in. It is much appreciated. From all of us at Rivonia B&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rivonia Bed & Breakfast

Property: Rivonia Bed & Breakfast
Address: 3 River Road | Gauteng, Rivonia 2191, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Rivonia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 12 B&Bs / Inns in Rivonia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rivonia Bed & Breakfast 4*
Number of rooms: 50
Official Description (provided by the hotel):
This award winning, country-style guest house is situated in a quiet cul-de-sac, within a security area. Attractive, well-equipped rooms, each with its own entrance, nestle amongst trees in a large rambling garden. Strategically located in Sandton, north of Johannesburg, Rivonia B&B offers easy access to all major highways and is within easy reach of Sandton City, the Sandton Convention Centre, Gallagher Estate, the Barnyard Theatre, Montecasino and Sunninghill and Morningside Clinics. Mouth watering breakfasts, buffet & cooked-to-order, are served daily. Dinners are served Mondays - Thursdays (by arrangement). A shuttle service is available for transfers to & from OR Tambo & Lanseria Airports (charges apply). Rivonia B&B offers free internet access and DSTV (the hotel bouquet). ... more   less 
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Also Known As:
Rivonia Bed & Breakfast South Africa

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