Paid R1000 per night for a 3 star hotel- normally stay at other 4 star proteas for the same price
On arrival our booking was mixed up, after being told the system is giving them problems by one staff member and that we also we made the wrong booking by another staff member??
Got to the room - twin beds- we are a couple..
Changed rooms - had to wait an hour
New room was dirty, hair in shower, blood stains on bed, urine stains and curly hair on protective sheet!! Thnk God I checked!
Called manager and asked for new room again!
After 30min we were informed they had no available rooms- this was at 11:pm
Asked reception to find out if they had alternative hotels and transport, was told everything was fully booked.
Found a new hotel myself and as I walked out to be picked up by the taxi we organised, 2 taxis were standing outside!
Horrible service and experience! To put the cherry on the top the manager told me that he wont charge me for the water I had!!
- Official Description (provided by the hotel):
- Protea Hotel Roodepoort - modern comfort you can afford. The Protea Hotel Roodepoort is ideally located in the West Rand, connected to the major business parks and head offices. Let everything go after a busy day whilst overlooking a beautiful lake and gazing at the lovely views of the city to the east and Magaliesburg to the west. Mix business with pleasure - make the most of your trip and visit some of the many attractions in the area. Get in touch with your roots with a trip to the Cradle of Humankind, and then explore your wild side at the Lion Park. Other sites nearby include Soccer City Stadium, Monte Casino and the Witwatersrand Botanical Gardens. The hotel has easy access to the N1, providing easy access to Greater Roodepoort, Krugersdorp, Sandton, Soweto and Johannesburg CBD. Roodepoort also has a busy business centre, with a large variety of shopping centres for guests to choose from; perfect for business and leisure. ... more less
- Reservation Options:
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- Also Known As:
- Protea Hotel Roodepoort South Africa