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Garden Court Sandton City
Ranked #8 of 48 Hotels in Sandton
Certificate of Excellence
Pretoria, South Africa
1 review
“good value”
Reviewed 22 April 2014

very good exprence ,nice location ,next to a good shopping mall,room real value , food no problem ,kid enjoyed a lot , great family holiday ,also good hotel when on business. one can take the gautrain from the airport no need for a car.



  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank YusufOsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,307 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
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Kampala
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2014

I spent two nights at the Garden Court Sandton City and had a rather pleasant stay. \the rooms are of a moderate size with just enough room for 2 adults to move around. The room and bed linen were clean and the bed comfortable. The décor can best be described as basic and reminded me a bit of Ikea DIY pieces. The cable TV selection was alright mostly suited to sports fanatics. I ordered room service on both nights and the delivery was prompt and food really good. The breakfast was alright and offered a fair selection of breakfast items. The only negative was that I was not there was no bell boy service on the night I arrived and yet the key card did not work properly on my initial attempt which meant I had to head back down to the reception to have it rectified which was done promptly. It is in an ideal location and I was able to use the train to the airport which is very convenient to avoid the traffic jams not to mention the time saved. I would definitely stay at the Garden Court again when travelling solo. Check in and out were smooth.

Room Tip: Avoid rooms close to the elevators to avoid noise.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pusrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 April 2014

The hotels near perfect location right at the Nelson Mandela Square and Sandton Shopping center makes this an ideal spot from which to investigate the city either for business or pleasure and even after 5 nights still find plenty to do. Room service through Riffs restaurant was always prompt and correct with one of the best lamb burgers i have ever eaten.nearby are dozens of other F&B choices.
Service levels throughout my stay from the concierge, to front desk to house keeping were all faultless. Breakfast is a fantastic buffet with selections that vary from day to day. everything i ate was good and service, by a small army of staff ensure that no matter how busy (and on weekends the place was packed) the buffet was always full and guests coffee and tea needs were met without delay.
Check in and check out was fast and efficient and the billing correct. Perhaps the only downside was that I found the rooms a bit small but the free wifi and great service made up for this shortfall. I intend to return again net month for another 6 nights and and such would recommend this property to other travelers.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SamirAbdallahAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
1 review
Reviewed 18 April 2014

All communication with customer should be routed through the reception especially if it is early in the morning. hotel staff should refrain from heading straight to the hotel room especially early in the morning

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Africanman45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, Brazil
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2014

Garden Court Sandton is my favorite hotel in Joburg!
I strongly recommend this hotel chain to anyone who travels to RSA! The rates are reasonable, location good, excellent service , internet available

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Damaris Eugenia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Us
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 April 2014

Excellent value. Hotel better in person than it looks on their website. Clean, secure, sufficient b'fast. Paid R1300 for 3-person room w b'fast. Adjacent hotels over R4000! Across the street from mall.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank AnnonUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedLinz, General Manager at Garden Court Sandton City, responded to this review, 5 June 2014
Dear Guest,

Thank you for taking the time to review our hotel. I really appreciate it and I am glad that our hotel exceeded your expectations.
We are proud of our service and location and thrilled when guests have experienced a great stay.

I hope that you will return soon and look forward to welcoming you.

Warm Regards
Linda Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cullercoats
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 April 2014

A bit tricky to find in a car in a thunderstorm in the dark initially, but actually in a very convenient location for people with a car, and for access to the local amenities on food.

Nelson Mandela Square and Sandton City Mall are right across the road from the hotel.

The rooms were perfectly adequate. Not much room for cat-swinging in rooms with two double beds, but no complaints. Beds are comfortable. Bathrooms are well done. The TV channel selection is utterly rubbish (or alternatively brilliant is you happen to need no news channels but 9 sports channels). The wifi is free, but capped daily usage.

We loved the breakfast buffet. A useful tip is to leave one of your party at the table to save coming back to find your half-drunk coffee and juice cleared and some other happy souls seated at your table.

We didnt try any of the other food options as the restaurants over the road are always going to be better, whatever.

The staff were all really friendly and helpful and endearing.

Parking was a (very small) fixed fee per day, although you would think it should be free.

It's a Garden Court hotel - a brand never aiming at the rich and famous, but it's a thoroughly decent hotel in a great location and we've already booked a room for our next trip.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedLinz, General Manager at Garden Court Sandton City, responded to this review, 5 June 2014
Dear Guest,

Thank you for the wonderful feedback from your last stay with us.
It is sincerely appreciated as we are an economy brand hotel but consistently trying to ensure that we exceed expectations with our service and quality. I appreciate you mentioning this and am glad that you have already booked with us again.

Warmest Regards from the team.

Linda Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court Sandton City

Property: Garden Court Sandton City
Address: Cnr West and Maude Streets, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 48 Hotels in Sandton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garden Court Sandton City 3*
Number of rooms: 444
Official Description (provided by the hotel):
With its stylish urban design and fuss-free approach to accommodation, Garden Court Sandton City is situated in the heart of Johannesburg. It is here that functional design meets smart technology, resulting in a surprisingly simple hotel that is easily able to meet the needs of business and leisure travellers. The convenient location meanwhile has plenty of advantages for all guests. Business travellers are within easy reach of the acclaimed Sandton Convention Centre along with the rest of the Sandton CBD, while leisure travellers can enjoy the world-class shopping, entertainment and sight-seeing attractions found within the area. Getting around has never been easier, thanks to the high speed Gautrain route that spans across the city.Garden Court Sandton City Hotel Features A total of 444 rooms are offered, each furnished in a modern style. Aside from basic features such as baths and separate showers, facilities in each room include invitingly comfortable double or queen beds, workstations, air-conditioning, tea and coffee stations, DSTV, plug points and porter service among others. Wheelchair-accessible and smoking rooms can also be arranged on request. Other facilities that can be enjoyed within the hotel itself include free WiFi, complementary Gautrain station shuttles, Riffs Bar & Grill, a breakfast room, Sandton Sun Spa and access to other nearby amenities. Conferencing venues and facilities include two full-service meeting rooms, with packages on offer to suit your business needs. As a guest at our hotel, you can also look forward to a host of specials that add more value to your stay, such as our Frequent Guest loyalty programme. Take the stress out of travel planning with Garden Court Sandton City – an ideally located hotel that understands your needs. ... more   less 
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Also Known As:
Garden Court Sandton City Hotel Sandton
Garden Court Hotel Sandton
Garden Court Sandton City Greater Johannesburg, South Africa

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