After having read some excellent Trip Advisor reviews on Tladi Lodge and seen the photos on their website, I booked their Fish Eagle Suite for 10 days from 21st October. Ian and Sylvia were accommodating and perfectly courteous, however the suite looked tired, a good paint job is required and the bathroom (shower door etc) could be updated. We ordered a pizza for the first night as we were late in, and sat in the lounge, only to find ants everywhere on the sofa, and worse still in the bed. This continued for a few days, despite insect spray, and finally Ian called in the pest control, however the problem continued, and not very pleasant sharing your accommodation with a bunch of ants, in your bed, shoes, clothes.
To top off this wonderful experience, on our last night there, we found another unwelcome guest in our room, a mouse! It took Ian and my husband over an hour to find and get rid of the mouse. This s not the level of service we expected at the market prices we were paying. On our last day, due to the issues we'd had, we asked Sylvia whether they would refund a couple of nights off the stay, and we were told absolutely not, which is fine, but then please provide the level and quality of service that we paid for.
I never expected 5 star service at Tladi Lodge, but I certainly didn't expect ants and rodents in our room either. I could live with the tired looking room, but find animals and insects unacceptable at the level of the lodge. Ian and Sylvia - I hope you update and get rid of the problems.
- Official Description (provided by the hotel):
- Set in 2 acres of lush tranquil gardens, Tladi Lodge Johannesburg, combines all the benefits of a hotel with the intimacy of a guest house. This beautiful area boasts an abundance of cultural, natural and social highlights - you'll be spoilt for choice for things to do. Whether you fancy an awe-inspiring champagne balloon ride or a day on a manicured golf course, the hospitality staff at this 5 star guest house will be happy to advise. Tladi Lodge is an extensive thatched property surrounded by verdant trees and set amidst romantic winding pathways. The on-site tennis court and swimming pool will keep you in shape whilst you enjoy the open-air life. Welcoming business executives, couples and families with children of 8 years and older, the guest house is the perfect haven for work, relaxation or that extra-special break. ... more less
- Reservation Options:
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- Also Known As:
- Tladi Lodge Sandton, Greater Johannesburg, South Africa