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“Great stay in Sandton”

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DaVinci Hotel and Suites
Ranked #7 of 47 Hotels in Sandton
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great stay in Sandton”
4 of 5 bubbles Reviewed 24 March 2014

Great stay with all the services one would expect from a hotel of this class. Excellent spa, very nice restaurant and friendly staff who are willing to help with everything. Rather surprised that the 'business center' comprises of two computers in front of the gym with a printer, but it was sufficient for my needs.

Nothing major, but a small problem with housekeeping; on Monday morning I met the cleaning lady coming into my room as I was leaving just before 9. When I returned after 12, the room had not been serviced completely, the bedding had been stripped of the bed and left on the floor and the coffee not replenished. Someone only came to complete the job after 1 o'clock. Not that big a deal, but rather distracting when one has to work in one's untidy room.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKotze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Deputy General Manager at DaVinci Hotel and Suites, responded to this review, 25 March 2014
Dear MKotze,

Thank you very much for taking the time to write the above TripAdvisor report for us.

Please accept my apologies for the inconvenience that was caused when you room was completely serviced the morning. Our Executive Housekeeper is investigating the matter. I am delighted to hear that you enjoyed the rest of your stay with us and I look forward to welcoming you back to DAVINCI in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
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    7
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47
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270
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
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English first
st helier
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

a good business and leisure hotel with lots of restaurants and within the mall. fantastic location with good large room and bathroom. internet wi fi needs to be improved. drops out frequently and only 350 mgb daily.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grimj03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Deputy General Manager at DaVinci Hotel and Suites, responded to this review, 25 March 2014
Dear grimj03,

Thank you very much for taking the time to write the above report on TripAdvisor for us.

I am delighted to hear that you enjoyed your stay with us. Our IT technician is looking into the internet concerns and we trust that it will be resolved shortly.
We look forward to welcoming you back to the DAVINCI in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina Mountains, North Carolina
Level Contributor
221 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

Very modern hotel with all the services you would expect from a 5 star hotel. Attached to a large mall that has lots of stores and restaurants that can keep you busy for a long time. Room is average size but has the amenities that one would expect. Also the hotel provides a lots of level of security as to entrance to hotel, elevator and floor. Would recommend as it is in a very busy section of town and convenient to all that one would want in a large city.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Retiredtraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Rooms Division Manager at DaVinci Hotel and Suites, responded to this review, 19 March 2014
Dear Retiredtraveler65,

Thank you very much for taking the time to write such a wonderful report for us on our TripAdvisor page.

It is wonderful to hear that you enjoyed your stay with us as we strive to only offer the best possible service to all of our guests.
We look forward to welcoming you back with smiles in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

We stayed in this hotel for one day and night only while travelling to a conference. The location is very good, on Nelson Mandela Square. The decor in the main lobby is initially confronting, with its bold black and white theme, but tastefull done. Our double room was spacious, well laid out, and with all the required amenties including flat screen TV. The king size bed was very comfortable, with quality bedding and a choice of pillows including non-allergenic. The bathroom was good, with separate toilet, separate shower, and a large bath for two. Buffet breakfast gave a very good choice of hot and cold dishes. The combination of location and quality make this an optimal hotel for a stay in Johannesburg.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Rooms Division Manager at DaVinci Hotel and Suites, responded to this review, 13 March 2014
Dear John F,

Thank you very much for taking the time to write such a wonderful TripAdvisor report for us. It is always wonderful to hear that our guests enjoyed their stay with us as we strive to offer the best possible service to all. I am glad that you found our beds comfortable and that you liked your room.

We look forward to welcoming you back with smiles in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

I came here for a conference and my family accompanied me on their vacation. The hotel and staff service was knowledgeable and helpful. The location was great, having walking access to Sandton City Mall, Nelson Mandela Square and a variety of restaurants. The movie theaters were literally a couple floors down. The room we had was a bit small, but the restaurant food was excellent. I would visit again, for sure, business or pleasure.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Manager at DaVinci Hotel and Suites, responded to this review, 10 March 2014
Dear BoTravels,

I thank you for taking the time to give us feedback regarding your stay with us.

I am pleased to see that you enjoyed not only the service received, but also the Hotel and facilities. I will be sure to share your compliments with the staff and Management in the various departments.

We look forward to welcoming you back to the DAVINCI Hotel and Suites in the not too distant future.

Kind regards,
Rui Antunes
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, New York
Level Contributor
212 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 6 March 2014

The DaVinci is quite a shock to the senses. The lobby is done in black and white, stark to say the least. You walk up a flight of stairs to get to the lobby and reception. Everything about this hotel wreaks of modern. The lights won't work if you don't put your card/key in an electrical receptacle on the wall as you enter. The rooms are beautifully appointed; the staff goes out of their way to be accommodating; if I have a gripe it's that you need to take two elevators to get to breakfast in a restaurant located outside the hotel in a formidable four floor mall. The second elevator opens into this ultra modern mall leading to this particular restaurant; odd nonetheless. All in all very worthy of a four star rating; a nice, classy hotel for sure.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Rooms Division Manager at DaVinci Hotel and Suites, responded to this review, 8 March 2014
Dear Frank C,

I greatly appreciate the take you took to write the above TripAdvisor report for us. We value all guest feedback as we strive to offer only the best possible service to all of our guests. I am glad to hear that you had a nice stay with us and that the staff went out of their way to assist you. We have implemented a number of strategies and systems in order to make us one of the “greenest” or environmentally friendly hotels in Africa. The energy saver or electrical receptacle is one of these measures.

Once again I would like to thank you for your feedback and we look forward to giving you a warm welcome back to our modern hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

We stayed here on the last night of a two week tour of South Africa. Everyone of the staff were well trained, professional, and eager to please. The hotel is well located on Mandella Square and attached to a large shopping mall. The decor is modern with all the perks you would expect in a 5 star hotel.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Supergil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuiAntunes, Rooms Division Manager at DaVinci Hotel and Suites, responded to this review, 8 March 2014
Dear Supergil,

Thank you very much for taking the time to write the above TripAdvisor report for us. It is always good to hear when our guests have a wonderful stay with us as we strive to offer only the best possible service.

We look forward to welcoming you back with smiles in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DaVinci Hotel and Suites

Property: DaVinci Hotel and Suites
Address: 2 Maude Street | Corner 5th Street, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Sandton
#3 Business Hotel in Sandton
#7 Luxury Hotel in Sandton
Price Range (Based on Average Rates): ££
Hotel Class:5 star — DaVinci Hotel and Suites 5*
Number of rooms: 210
Official Description (provided by the hotel):
DAVINCI Hotel and Suites - A Contemporary Masterpiece. Legacy’s latest luxury hotel and all suites development is located adjacent to the prime location of Nelson Mandela Square. This is Legacy’s fourth hotel on the cosmopolitan square in the heart of the Sandton business and leisure district. One could speak of the opulence of the rooms, the restaurant and lounge, pioneering fitness centre and health spa but we suggest you come and see for yourself. Guests can enjoy the convenience of luxurious shopping at the Legacy Corner Mall and Sandton City just an elevator trip away. ... more   less 
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Also Known As:
Davinci Hotel Sandton
DaVinci Hotel And Suites Sandton, Greater Johannesburg, South Africa

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