I've stayed at this property on three separate occasions, and have had positive experiences all three times.
On arrival a bell-hop is there to greet you and help you with luggage up to the lobby. Check in has always been friendly and swift.
Rooms are lovely at this hotel, they have more of a boutique style feel, and are decorated beautifully. Rooms have always been clean, and well appointed, with nice tubs for soaking after a long flight, and comfortable beds and pillows. Amenities, robes and slippers are provided. I've always found rooms to be quiet as well.
Room service has always been great. As a vegetarian though, there aren't many options. We tried the pool restaurant once, and food was just ok. Breakfast is included and has ample options of hot and cold.
Staff is very friendly in all departments, and at one point when our future travel plans needed to ben change, they were instrumental in helping us contact our travel provider in the States and getting our situation figured out.
Location is great. It is attached to shopping and within close distance to other restaurants. It is about 30-40 mins from the airport depending on traffic.
I would definitely recommend staying here!More