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“An excellent hotel”

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Southern Sun Hyde Park Sandton
Ranked #8 of 47 Hotels in Sandton
Certificate of Excellence
Reviewed 20 June 2014

This is one of Johannesburg's better hotels, ideally sited right beside the upmarket Hyde Park shopping centre. It's comfortable, well-equipped, has an excellent gym, very friendly staff and plenty of parking.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 3 July 2014

Dear Chris G

We thank you for taking the time to review our hotel on Tripadvisor.

We are pleased to be viewed as one of Johannesburg's better hotels and we met your expectations from our facilities to our friendly staff.

We hope to welcome you back soon to The Southern Sun Hyde Park.

Warm Regards
Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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326 - 332 of 456 reviews

Reviewed 11 June 2014

I spend 10 nights at the Southern Sun Hyde Park Hotel. I found the amenities above average and the service excellent. The gym located on the 4th floor is awesome and caters for all levels of fitness. The buffet breakfast is brilliant as we have come to expect from Southern Sun hotels. The rooms are impeccably clean and the bar is a breath of fresh air if you've had a long day.

The downside is that the bar area is a fashionable hang out for Friday night party goers and can get a bit rough at time.

Whilst expensive, the accommodation and all round services are worth the extra cash.

Stayed: June 2014, travelled on business
1  Thank Anban P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 3 July 2014

Dear Anban P

We thank you for taking the time to review our hotel on Tripadvisor.

We are delighted to see that you enjoyed your 10 night stay with us, and we met and exceeded your expectations from our staff to the gym to the rooms and to our breakfast. We will continue to strive to provide this service to you and all our valued guests!

We hope to welcome you back soon to The Southern Sun Hyde Park.

Warm Regards
Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Very good hotel. Great service. Excellent, professional, pleasant and caring staff. Front desk lady went beyond the call of duty to get me some food after hours...made a great impression. Good breakfast included with room; nice environment. Safe, clean, Secure. MAJOR DOWNSIDE---particularly for Americans....we are used to having unlimited internet. This is typically not the case in South Africa. Be prepared for rationed and measured internet. Or pay dearly to be online continuously. Room was clean. Bed was great. Can't say anything negative. A/C; great TV channels; transportation on demand; airport pick ups at a price ($50 so be careful). But all in all...a first class hotel with first class people.

  • Stayed: May 2014, travelled on business
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Thank doctorbird41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 3 July 2014

Dear Doctorbird41

We thank you for taking the time to review our hotel on Tripadvisor.

We are delighted to hear that we met and exceeded your expectations, especially our staff that were friendly and assisted with all your needs.

We hope to welcome you back soon to The Southern Sun Hyde Park.

Warm Regards
Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

I have stayed at the Hyde Park hotel on many occasions and I am never disappointed. All the staff were extremely helpful and friendly which contributed to a very nice stay. My room was spotlessly clean (as was the rest of the hotel) and the food in the restaurant and room service was very good.

  • Stayed: June 2014, travelled as a couple
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Thank Archie9898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 3 July 2014

Dear Archie9898

We thank you for taking the time to review our hotel on Tripadvisor.

We are delighted to hear that you are never disappointed at our hotel after your many visits to us. We are especially proud of our staff who continue to please our guests visit after visit

We hope to welcome you back soon to The Southern Sun Hyde Park.

Warm Regards
Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Impecable service and rooms. Very good breakfast and the views from the rooms and pool lounge are amazing. Next to a nice shopping mall but not the most central location for hotel in the area.
Stayed for quite a few times and always had a great experience.

Room Tip: Avoid the rooms on top of the pool lounge if you stay on a Friday night and want to go to sleep earl...
See more room tips
  • Stayed: February 2014, travelled on business
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Thank GCF77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 7 July 2014

Dear GCF77

Thank you for taking the time to review Southern Sun Hyde Park.

We are pleased that our service and rooms were impecable and that your enjoyed your stay with us and you continue to return!

We look forward to welcoming you back soon to The Southern Sun Hyde Park

Warm Regards

Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I recently stayed at Southern Sun Hyde Park hotel. This was a business trip to Johannesburg and I checked in late. I have been welcomed by reception staff warmly. They addressed me by my name all the time with a polite smile on their faces. I liked the athmosphere in the room. All new and modern. Actually it was exceeding my expectations. I strongly recommend stay over in this hotel, as it is located on a shopping mall. This easens your life as you do not need to go out of the hotel, and do all your shopping.

Room Tip: Standard rooms are equipped with all necessary facilities.
See more room tips
  • Stayed: May 2014, travelled on business
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Thank Zafer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carli_ferreira, Manager at Southern Sun Hyde Park Sandton, responded to this reviewResponded 7 July 2014

Dear Zafer B

Thank you for taking the time to review Southern Sun Hyde Park.

We are pleased that we exceeded your expectations during your business trip with us!!

We look forward to welcoming you back soon to The Southern Sun Hyde Park

Warm Regards

Carli Ferreira
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

I had previously wrote of excellent stays in this hotel. It seems many of you ended up in the hotel, its very busy nowadays... i then had a not so good experience during my stay early in may. I provided details in the hotel group's customer satisfaction survey. The response was phenomenal, i had the department managers phoning me expressing their apologies for the poor experience and promised to resolve the issues before my return. I was there again last week - all the issues flagged were resolved... It was a great experience, great turnaround from staff who want to ensure great customer service....

Room Tip: Generally good soundproofing... if possible try and take an "inside room" away from road...
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  • Stayed: May 2014, travelled on business
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Thank gonaszn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Southern Sun Hyde Park Sandton

Address: 1st Road, Hyde Park | Now with free guest Wi-Fi., Sandton 2024, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Sandton
Price Range: £98 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Hyde Park Sandton 4*
Number of rooms: 132
Official Description (provided by the hotel):
The prestigious Southern Sun Hyde Park Sandton forms part of the exclusive Hyde Park Corner Shopping Centre. A state of the art hotel, offering guests all the comforts needed by the discerning traveller . The contemporary design and decor has been carefully crafted to reflect the lifestyle of our discerning guests, with furnishings and fittings adding a touch of class. Rooms offer panoramic views over the tree tops of Johannesburg's northern suburbs and include all the comforts of your own home.There is also a well appointed boardroom and two fully equipped conference rooms that caters for executive business meetings or private signature events.High speed WI FI connectivity is now available to hotel guests on a complimentary basis. ... more   less 
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Also Known As:
Southern Sun Hyde Park Sandton Hotel Sandton
Southern Sun Hyde Park Sandton Greater Johannesburg, South Africa

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