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“Contemporary, Secure Hotel”

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Southern Sun Hyde Park Sandton
Ranked #14 of 47 Hotels in Sandton
Certificate of Excellence
Truckee, California
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Contemporary, Secure Hotel”
4 of 5 bubbles Reviewed 27 August 2014

The hotel decor is modern, trendy and appealing. Our room was clean and comfortable with a great ensuite bathroom and invigorating shower. We hired a private car from the hotel to pick us up from the airport because we arrived after dark, and the driver was on time, courteous and informative about Johannesburg. The staff was great about emailing me ahead of time to arrange for this service. Upon arrival, we had trouble getting the free wi-fi so a staff member came to our room even though it was late, and got us all set. The buffet was beautiful with lots of delicious choices for breakfast. The reason for a 4 rating instead of a 5 is that we didn't venture outside of the hotel walls, so we aren't able to comment about the location.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Service
Helpful?
1 Thank MaxandKrista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 2 September 2014
Dear Max and Krista

Thank you for your rating on trip advisor.

We are delighted that you have enjoyed your stay at Southern Sun Hyde Park , and that you have got to experiance the quiality of service of which is offered by our lovely hotel.

The hotel is situated in the Hyde Park Area, with the Hyde Park shopping mall offering a quality shopping experiance.

Should you wish to venture further, the hotel is contracted to a tour company who offers qualified tour guides and drivers.

Kind Regards
Muhammad Rawat
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

377 reviews from our community

Traveller rating
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
WR
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 26 August 2014 via mobile

If I'm not at the Sandton Sun, I'm at Hyde Park. Always friendly and good service. Nothing like relaxing on the sun deck after a day of meetings, or having an awesome breakfast.

Thank you. You will never be disappointed here.

Stayed June 2014, travelled on business
Helpful?
1 Thank Whydoyouneedascreenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 2 September 2014
Dear Sir

Thank you for the wonderful response on Trip Advisor.

The Deck and bar area is definitely a hit with the locals, and a place to just relax and unwind after a long day at the office.

Kind Regards
Muhammad Rawat
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, South Africa
1 review
5 of 5 bubbles Reviewed 18 August 2014

this hotel was a home away from home,thoroughly enjoyed my stay.staff attention to detail was excellent.well done.the hotel.the decor was interior was flawless and beautiful.easy access to the mall was plus.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lee_cassim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 24 August 2014
Dear Lee

Thank you for rating us on Trip Advisor.

We are delighted that you have enjoyed your stay with us , and to also experiance the quality service which is offered by Southern Sun Hyde Park.

Kind Regards
Muhammad Rawat
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franschhoek, South Africa
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

We really had an excellent experience at the Hyde Park Southern Sun Hotel in Johannesburg! All the way from making the reservation through to checking out from the hotel, we had dealings with truly efficient and friendly staff with great communication skills. The hotel is very clean and well-run, and is well located for access to high standard shopping and access to the northern suburbs of Johannesburg. We shall certainly be staying there again soon.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank FelicityJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 24 August 2014
Dear Felicity

Thank you for your time in rating us on Trip Advisor.

We are delighted that you have enjoyed your stay with us and look to welcome your return in the coming future.

Kind Regards
Muhammad Rawat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

The Island Bar - average food, ridiculously and i mean REALLY ridiculously overpriced drinks....but a great view.... not sure its worth it. Actually its not ... Waiter even tried to pull a fast one on the wine by the class bringing me a chenin rather than a chardonnay
wont go back

Stayed August 2014, travelled with friends
Helpful?
1 Thank Liesl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 12 August 2014
Dear Liesl

Thank you for your rating on Trip Advisor.

I can assure you that this is not the standard of service which is offered by Southern Sun Hyde Park, and kindly request for you to send me more details on this experiance.

Kind Regards
Muhammad
Front Office Manager
muhammad.rawat@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harare Province, Zimbabwe
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 August 2014

Air conditioners and heating in the rooms need improvement. Maybe try installing digital systems were one can determine the exact room temperature they need. Wi-Fi sign-in needs to be made user friendlier than it is now. I found it not that friendly and even some staff seemed not really on top of it.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank matarukal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 12 August 2014
Dear Matarukal

We would like to thank you for bringing the above to our attention . Further training has been conducted with all staff, this training has provided the necessary knowledge on how to excess the wireless internet service.

The airconditioning comments have been forwarded through to our maintenance department for further review.

Kind Regards
Muhammad
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zanjan Province, Iran
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 August 2014 via mobile

I sometimes go to Johannesburg for free and always stay in this hotel. It is wonderful, clean cosy and lovely. The staff are really helping. I once lost some money and later when I eas back to my country I emailed them and asked if they had found any money. Even though I was not sure that I had lost the money in the hotel and that they were not responsible for it atall (because they have provided safes in rooms) they still offered me a complimentary night at the hotel for my next trip so that I would be happy with my stay in the hotel. I will never forget how kind they were to me. The hotel is in a prefect location, with spectacular views to the city from the lifts and the resturant. Very good breakfast and beautiful rooms. I loved it and will recomend it to anyone who wishes to have a wonderful stay in SA.

Stayed September 2013, travelled on business
Helpful?
1 Thank Fatima B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Southern Sun Hyde Park Sandton, responded to this review, 12 August 2014
Dear Fatima

Thank you for your time in rating us on Trip Advisor.

We are delighted to hear that the hotel has met with your expectations. The team at Southern Sun Hyde Park constantly drives itself to offering a memorable experiance for all our guests.

Should you require anything prior to your next stays with us , Please do not hesitate to contact me directly.

Kind Regards
Muhammad
Front Office Manager
muhammad.rawat@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Hyde Park Sandton

Property: Southern Sun Hyde Park Sandton
Address: 1st Road, Hyde Park | Now with free guest Wi-Fi., Sandton 2024, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Sandton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun Hyde Park Sandton 4*
Number of rooms: 132
Official Description (provided by the hotel):
The prestigious Southern Sun Hyde Park Sandton forms part of the exclusive Hyde Park Corner Shopping Centre. A state of the art hotel, offering guests all the comforts needed by the discerning traveller . The contemporary design and decor has been carefully crafted to reflect the lifestyle of our discerning guests, with furnishings and fittings adding a touch of class. Rooms offer panoramic views over the tree tops of Johannesburg's northern suburbs and include all the comforts of your own home.There is also a well appointed boardroom and two fully equipped conference rooms that caters for executive business meetings or private signature events.High speed WI FI connectivity is now available to hotel guests on a complimentary basis. ... more   less 
Reservation Options:
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Also Known As:
Southern Sun Hyde Park Sandton Hotel Sandton
Southern Sun Hyde Park Sandton Greater Johannesburg, South Africa

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