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“Great hotel”
Review of Park Inn Sandton

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Park Inn Sandton
Ranked #27 of 48 Hotels in Sandton
Copenhagen, Denmark
Level Contributor
97 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Great hotel”
Reviewed 11 September 2013

Had read the latest reviews of the hotel and was anxious to see how the hotel really was as I were going to spend five nights at the hotel. It was definitely a great hotel.

Friendly staff at the reception and in the restaurant. The breakfast buffet looked small but it was actually very comprehensive and had a lot of different things to offer. Same for dinner. Some nights there was a nice buffet and other nights I choose a la carte. The quality of food was great and not that expensive compared to European prices.

The room had a modern design and was very clean. Also complimentary wi-fi in the room. I did not try the complimentary shuttle service to and from the hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 29 October 2013
Dear Martin Thank you for your very pleasant comments on our Hotel. We are very pleased to hear that you enjoyed your stay with us. We do most certainly trust and hope we are able to welcome you back in the not too distant future. best regards Bettina Scherzingr Front Offie Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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Cape Town Central, South Africa
Level Contributor
219 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 September 2013 via mobile

For the majority of my stays in hotels around the world I am often disappointed or angry at the lack of effort that goes into the design and functionality of the shower. This hotel is definitely one of the best shower designs in the hotel industry. The tap is at the entrance so you do not have to get your clothes wet when turning on the shower. The water flows effortlessly to the drain and there is an additional hand device for that secure rinse at the end of your shower. Well done guys. Now you simply need to add a second semi permeable curtain or blind. Also the flow at breakfast needs some thought. Well done overall.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrantH490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 6 September 2013
Dear Grant, Thank you very much for your really wonderful review, it is very much appreciated. We really glad to hear that you like the design of our Showers - they are Great aren't they! Your comments have been forwarded to our Management and Staff Thank you for your praise ! We really do hope and trust that we are able to Welcome you back to the Park Inn Sandton in the not too distant future ! best regards Bettina Scherzinger Front Office Manager
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Sao Paulo, SP
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 August 2013

I was in Park inn for vacation and the hotel structure is really good for a 3 star hotel. They have a shuttle for the sandton city mall every hour and they pick you up on sandton gautrain station. People are really nice and always want to help you. I did not tried the breakfast because I had to wakeup really early. But all the food I ordered from room service were really good and international standard.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fsanteira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 6 September 2013
We appreciate your really great review, thank you ! We are a Mid market hotel and really try and strive to give our customers the "Yes I Can" service our valued customers like yourself deserve. I trust and hope we are able to welcome you back in the not too distant future. best regards Bettina Scherzinger Front Office Manager
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Cape Town Central, South Africa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 August 2013

I stayed here for two nights last week. The place was clean, and the convenience was the shuttle offered to Nelson Mandela square every hour (for free). I was a bit disappointed that my room only had Rooibos tea available when I arrived, the next day I had other tea, coffee and hot chocolate- so the cleaners must have forgotten to replace all this. The pillows are not very luxurious, it felt a bit like foam.The front desk service is very efficient, I lost my room key and it was instantly replaced! Since I was away on business I had some reading to do and as usual I like to lay and read, but this was a bit awkward since the room was quite badly lit offering no big light above the bed and only side lamps. My blind was also broken. I parked my car on site, and felt quite safe in the area.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank AyshaZoutenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 6 September 2013
Thank you very much for your review! Your comments are most valued and the issues you experienced have been brought to our Managements attention. Thank you for your kind comments on the Reception staff ! We trust and hope we are able to welcome you back to the Park Inn Sandton in the not too distant future. best regards Bettina Scherzinger Front Office Manager
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chester
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 14 August 2013

Stayed here few times with work .
Rooms very small but it is clean and the shower bathroom is very modern and clean albeit open plan with all glass doors .
Rooms are right on main road so lots of traffic noise .
Location is ok but you will need transport for obvious security reasons .
Pool is too small size of a large jacuzzi and no sun from 1 pm , seating area outside is poor and lots of building work outside , lots of noise .
Restaurant food is very good and a nice bar and restaurant area here .
I rang for a few things to my room on few occasions and they will keep you waiting all day !!!
Bar staff are nice guys but reception staff are bit miserable .

Room Tip: Try get a room away from the main road
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Hayleys68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 26 August 2013
Dear Hayley, It is very unfortunate to read your review. However your concerns have been forwarded to our Management Team for further review. Thank you for your kind words regarding our Restaurant food and Bar staff. best regards Bettina Scherzinger Front Office
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Travellers are raving about these Sandton hotels

Maputo, Mozambique
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2013

I have stayed at the Park Inn several times. It is clean hotel and l have always enjoyed my stay with the exception when l checked in only to find out that my room had been used. I raised the issue with management and all they could say is that wait while we clean. I had been traveling the entire night and all l wanted was a good bath and sleep.

It would be great if management had stepped in.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voltron2025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 26 August 2013
Dear Voltron! Thank you for your review on your stay at the Park Inn. I would most sincerely like to apologize for the inconvenience that was caused to you on your check-in. Let me assure you this is definately not the 'Yes I Can' service we like to portray to our valued guests like yourself.
Your comments have been heard and forwarded to our Management Team for review.
We hope that we are able to however still welcome you back to the Park Inn in the not too distant future. best regards Bettina Scherzinger Front Office Manager
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Adelaide, Australia
Level Contributor
332 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 21 June 2013 via mobile

The rooms are small but comfortable. The lay out of the rooms is quite clever.
The hotel is close walking distance to shops / supermarket ( Woolworths) and some Resturants .
A mini bus can be booked to take you to the airport fast train station and major Sandton Shopping Centre.
Front counter / reception staff were quite helpful.
Limited free Wifi.
Did not try the Resturant went to other close by Resturants .
Overall a really good hotel reasonably priced .
I would try it again

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coroona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkinn118, Front Office Manager at Park Inn Sandton, responded to this review, 24 June 2013
Thank you for your taking the time to write a review of our hotel and your valued comments. I really hope that we are able to welcome you back in the not too distant future as one of our valued guests. best regards Bettina Scherzinger Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn Sandton

Property: Park Inn Sandton
Address: 118 Katherine Street, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Sandton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Inn Sandton 4*
Number of rooms: 273
Official Description (provided by the hotel):
The Park Inn Sandton Hotel is enviably situated in the heart of Sandton. The Park Inn boasts 273 beautiful modern rooms as well as our Signature outlet RBG Bar & Grill. The Hotel is easily accessible to all major tourist attractions and heritage sites as well as 1.5Km from the premier Sandton City Shopping mall and Nelson Mandela Square. A free shuttle service is available to Nelson Mandela square. After a long day of meetings or sightseeing the hotel's outdoor swimming pool is the perfect place to relax and unwind. ... more   less 
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Also Known As:
Park Inn Sandton Hotel Sandton
Park Inn Sandton Greater Johannesburg, South Africa

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