We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good business hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Radisson Blu Gautrain Hotel
Ranked #9 of 48 Hotels in Sandton
Cape Town
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good business hotel”
Reviewed 29 April 2014

This was my second stay at the Radisson Blu, Gautrain, and again I have had a pleasant stay.

The linen and matress was great ensuring I got a good night's rest. The towels were of good quality, however, the water pressure in the shower unfortunately was too weak for my liking. The Nespresso machine in the room was very welcome, pity it didn't work and that I had to follow up twice before it was replaced. Breakfast was good. As per my previous visit, the wifi was sporadic which is disappointing - especially in a business hotel. It should not be a mission to get connected.

I have sent a mail to reception two days before arrival and a follow up the day before arrival requesting a quiet room on a high floor away from the lifts. I have still not had any response. Nothing was noted on the system upon arrival, however, a suitable room was allocated upon request. Unfortunately I did not have my Club Carlson membership number with me and the receptionist was unable to help me look for it. I was told to look for it myself on the net and can then bring it to reception to be added to my booking... I did not think that was very helpful or professional.

Minus the minor gripes and service failures, I like this hotel and will stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel-CPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 6 May 2014
Good Day,

Thank you very much for selecting the Radisson Blu Gautrain Hotel as your hotel of choice once again, very really appreciate your loyalty not only to our Hotel but also the Radisson Blu group.

It is really great to hear that you found the quality of our rooms good and that it provided you with a quality nights rest, always important whilst travelling on business.

We would like to apologise for the minor issues which you raised in your review, we can assure you that each of these issues will be looked into and resolved so that this does not happen to you or any future guests, it is feedback like this which we really appreciate in order to improve ourselves as a Hotel.

It is brilliant to hear that you will stay with us again on your next visit, we really look forward to welcome you back to the Radisson Blu Gautrain Hotel in the near future.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,155 reviews from our community

Traveller rating
    460
    465
    125
    52
    53
See reviews for
108
239
90
602
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 April 2014

The Radisson Blu (Gautrain) is perfect for business. The rooms are clean and modern, the decor and look of the hotel is very smart. The breakfast is plentiful and fresh. The prices in the bar are quite expensive - but that is what I'd expect in a Sandton business hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank nicholasg556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Firstly we would like to thank you very much for selecting the Radisson Blu Gautrain Hotel as your hotel of choice on your recent business trip to Sandton and also for taking time to give us a brilliant 5 star review here on Trip Advisor.

Being in a great location is just one of the many unique selling points of the Radisson Blu Gautrain Hotel and we are pleased that you not only enjoyed the great location but also the great service and offers which we offer in the hotel.

It is really great that your stay met your expectations and we really look forward to welcoming you to the Radisson Blu Gautrain Hotel in the very near future.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banbury, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

I travel significantly for business worldwide. I have just completed a 1 month stay in this hotel and I only have good things to say. Overall it ticks every box to be 10 out of 10.

Quality of Room.
Due to the length of stay I selected a Business class room (still very reasonably priced).
An excellent spacious room:
Separate sleeping area with an extremely comfortable King size bed.
Couch.
Mini bar.
Nespresso machine (no kettle though)
Table for dining.
Bathroom with wet area and bath.
Quality toiletries
Room was spotlessly clean.
Always a bottle of water in my room.

Quality of Service and Staff.
Excellent - nothing was too much trouble, any request no matter how minor was addressed immediately by friendly happy staff.
Housekeeping staff - excellent
Restaurant and Breakfast staff - excellent
Front desk - very accommodating, excellent


Room Service:
Small choice but absolutely excellent quality, served and presented as if you were dining in the restaurant.
Perfectly cooked steaks every time.
Great desserts, particularly the apple and pecan crumble, I never got bored of this.
The Chefs really understand flavor combinations.

Breakfast & Restaurant:
The choice for breakfast is huge:
In addition to the hot and cold buffet you can have omelets and waffles made to order

The restaurant was worthy of a separate review which I have given. Suffice to say the quality and flavors are excellent, the Chefs really understand flavor combinations and how to bring out the best in what they prepare.

Facilities:
Gym and Pool.
Rooftop pool for the hotter days.
Gym not the best, but enough equipment to keep you in shape during your stay.
7 Cardio machines (Treadmill, cycles, cross trainers)
3 benches with loose weights
Range of dumbells
Exercise mat area for sit ups etc
If your looking for more then go to the Radisson Blu, 100 meters away which has a private gym as part of the complex.

Laundry Service:
Not managed by the hotel.
It's ok, but expect to have to iron your shirts again.
Location:
Within 100 meters of the Gautrain
Within 400 meters of Mandela Square, with a variety of good restaurants and the huge Sandton Shopping Mall

Arriving early before you check in time?
There are facilities you can use in the Fitness area to allow you to freshen up before going on to work - Great option to be able to do this after a long flight and needing to go almost directly to the office.

Recommendations for eating:
Hotel Restaurant
Montego Bay (Mandela Square)
Butcher Shop (Mandela Square)

Attractions:
Apartheid Museum

Room Tip: All rooms are of good quality, but if budget allows book a Business Class Room, particularly if you...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Thank you very much for selecting the Radisson Blu Gautrain Hotel as well as for this very extensive Trip Advisor review, we do really appreciate the 5 star rating which you have given us.


We are very pleased that you found our Hotel of satisfactory levels and that the staff and service exceeded your expectations during your stay, this is a great compliment to us as a hotel and we will be sure to pass your message of compliments to the entire team here at the Radisson Blu Gautrain Hotel.

Your loyalty to the Radisson Blu Gautrain Hotel is much appreciated and we really look forward to welcoming you back on your next visit to Johannesburg.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abidjan, Cote d'Ivoire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

Stayed for a single night. Can't speak much for the hotel but definitely a comfortable stay. With swanky modern interiors, the hotel is pretty close to Sandton shopping center. They also provide free pick ups and drop offs to the Nelson Mandela square where you can have a wide variety of restaurants to choose from and a great shopping experience.The breakfast is wide spread and impressive. The menu for lunch and dinner is limited but not a let down. Though the service of the restaurant is a little cold and slow.Overall a fine stay if you are not expecting a flawless hospitality.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepshikha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Thank you very much for selecting the Radisson Blu Gautrain Hotel as your hotel of choice on your recent one night stay in Johannesburg and also for taking the time to tell us about your experience here on Trip Advisor.

We are really pleased that you found the location of the hotel excellent, being the most centrally located hotel in Sandton does provide certain perks and we are happy that you took advantage of our free shuttle to explore the surrounding Sandton area.

It is also really great to here that you enjoy the food in our Central One Restaurant , we will be sure to address your service speed issue so that this does not affect you on your next visit or any future guests again.

Once again thank you for selecting the Radisson Blu Gautrain Hotel, we really look forward to welcoming you back in the very near future.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

We chose a night in the Radisson Blu Gautrain Hotel after a disaster end to our week long vacation in Sun City. We spent a week in Sun City and decided that on route back to Johannesburg, that we would stay at a lodge in Haartbeespoort Dam. We arrived quite late and the place was SO dirty and run down, we had no intention of staying there a second night. I quickly went online and booked the Radisson - as I was aware of what I would get (I stay in the Radisson in Port Elizabeth as well as Malta relatively often) - they are all pretty much the same quality. So I knew I could not be let down. We woke up early and made our way to Johannesburg and were welcomed to the hotel by the friendly front desk staff. We were upgraded to Business Suites too which was fantastic. A clean comfortable room is what we were after - yet we got SO much more. I was extremely happy.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
1 Thank Andre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Firstly thank you very much for making the Radisson Blu Gautrain Hotel your hotel of choice in your emergency situation and we are really pleased that we lived up to your expectations and even more.

Thank you also for being very loyal to the Radisson Blu Brand as a whole and having faith in the brand quality and what we as a brand have to offer and we truly appreciate your ongoing loyalty.

Once again, thank you very much for selecting the Radisson Blu Gautrain Hotel and we really look forward to welcoming you back on your next visit to Johannesburg and South Africa.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
1 review
Reviewed 21 April 2014

I had a great stay. The service was top notch. The room was very nice. The restaurant was excellent, though sadly quiet for the gourmet quality and value priced offerings. Get the prix fixe option if offered. When traveling from the airport be sure to take the Gautrain, which is much cheaper than a cab and extremely efficient.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Charles James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Thank you very much for making the Radisson Blu Gautrain Hotel your home away from home on your recent visit to Johannesburg and also for giving us this amazing 5 star review here on Trip Advisor.

It is really great to hear that you enjoyed your stay with us and more importantly that you found our staff and service top notch – thank you very much for this compliment we will make sure to pass this message on to the entire team at the Radisson Blu Gautrain Hotel.

Thank you very much for the kind words about our Central One Restaurant, our Executive Chef Stuart Cason will be delighted with your comments.

Once again thank you for choosing the Radisson Blu Gautrain Hotel, we really look forward to welcoming you back on your next visit to Johannesburg.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2014

Gracious, attentive and well-intentioned staff of very limited capabilities. Check-in could not confirm my pre-paid reservation status (despite my emailing all documents to the hotel in advance); wifi did not work; had 3 different rooms (maintenance issues), and nobody could tell me how to make an outgoing, local, telephone call from my room, Yet, everybody at the hotel attempted, albeit unsuccessfully, to deal with these issues in a polite, friendly and caring manner. "Gracious incompetence" is the review my wife would give. Otherwise, very good location, well-maintained hotel with good breakfast option. Certainly a "mixed bag".

Room Tip: Reconfirm your reservations in advance. I did so, and apparently the hotel had advised, by email, t...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... M, General Manager at Radisson Blu Gautrain Hotel, responded to this review, 29 April 2014
Good Day,

Thank you very much for taking the time to tell us about your recent experience at the Radisson Blu Gautrain Hotel, we are very saddened to hear that your stay was not of the expected standard and we can assure you that this is not a norm at the hotel.

On the brighter side it does please us to hear that you found the staff very friendly and helpful with regards to the mentioned issues in your review, we will look into the mentioned issues and implement training procedures accordingly and we are sure that the mentioned friendly and helpful attitude of the staff will make this training a success and that all the standards expected from a Radisson Blu Hotel will be achieved.

Thank you very much for the compliments with regards to the breakfast which we serve in our Central One Restaurant, we will make sure that we pass this message of compliments onto our Executive Chef Stuart Cason.

Once again thank you for selecting the Radisson Blu Gautrain Hotel as your hotel of choice and we really look forward to welcoming you back in the near future.

Kind Regards

Mark Wernich
General Manager
Radisson Blu Gautrain Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sandton hotels
0.3 mi away
Radisson Blu Hotel Sandton, Johannesburg
0.2 mi away
Michelangelo Hotel
Michelangelo Hotel
#4 of 48 in Sandton
4.5 of 5 bubbles 908 reviews
0.3 mi away
Garden Court Sandton City
Show Prices
Show Prices
Show Prices
0.2 mi away
Protea Hotel by Marriott Johannesburg Balalaika Sandton
0.4 mi away
InterContinental Johannesburg Sandton Towers
0.4 mi away
Sandton Sun
Sandton Sun
#3 of 48 in Sandton
4.5 of 5 bubbles 827 reviews
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Gautrain Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Gautrain Hotel

Property: Radisson Blu Gautrain Hotel
Address: Rivonia Road, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Sandton
#8 Luxury Hotel in Sandton
#10 Business Hotel in Sandton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Radisson Blu Gautrain Hotel 4*
Number of rooms: 220
Official Description (provided by the hotel):
The rooms at the Radisson Blu Gautrain Hotel overlook the beautiful Sandton Skyline, the epitome of South African opulence. This stylish hotel which is located a mere 55 steps from the Sandton Gautrain Station boasts 220 rooms and suites designed in varied moods and tones, ranging from warmth, earthy African tones to bold, contemporary splashes of colour. The rooms are spacious and modern with breath taking views of the city skyline. Each of our guest rooms offer satellite television with a large selection of channels to be enjoyed on a wall mounted flat screen television. Complimentary high speed wireless internet access helps guests stay connected whilst in Johannesburg for business or leisure. The Radisson Blu Gautrain Hotel enjoys a premier location only 55 steps from the high speed Gautrain rapid rail station and has easy access to the Sandton Convention Centre, Sandton City and all the major banking offices in Johannesburg. The Hotels conference facilities offer unique meeting spaces which include elegant meeting rooms as well as executive boardrooms catering for any size event from large banquets to intimate board meetings. The latest audiovisual equipment, climate control, complimentary high speed internet access and natural lighting make these some of the most enviable conference facilities in Johannesburg. The Award Winning Central One Restaurant and Bar offers a unique dining experience with a wide variety of award winning dishes as well as weekly specials to make every stay a memorable one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Rezidor, TripOnline SA, Traveltool, S.L.U., getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Radisson Blu Gautrain Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Gautrain Hotel Sandton, Greater Johannesburg, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing