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“excellent”
Review of The Capital Moloko

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The Capital Moloko
Ranked #25 of 47 Hotels in Sandton
Kokstad, South Africa
1 review
“excellent”
Reviewed 13 May 2014

Service very good and enjoyed my stay and will definitely recommend it to everyone who enjoys such service and those who would like to experience the hospitality. Thanks Moloko for the service
Keep it

Stayed April 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank Lungisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, General Manager at The Capital Moloko, responded to this review, 15 May 2014
Dear Lungisa,

Thank you for your positive review and we appreciate the offer of recommendation to your family and friends. We are delighted that you enjoyed your stay with us.

It is of paramount importance for the Moloko Team to provide a high level of service and product to our guests and your feedback motivates us to continue to exceed expectations.

It was our privilege to have you as our guest and we sincerely value your loyalty. We look forward to welcoming you back to Moloko in the near future.

Warmest regards,

Christine Liebenberg - General Manager - Moloko Executive Apartments and Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2014

The hotel was amazing, the staff were very friendly and helpful.

The restaurant has good quality food and good value for money.

The room was nice and spacious and clean with a Spa on site for those nail emergencies on a Sunday...

What an awesome place!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RosieBneeK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, General Manager at The Capital Moloko, responded to this review, 7 April 2014
Thank-you for your positive review. We are delighted that you enjoyed your stay with us.

We truly value your feedback and we will continue to strive to exceed expectation regarding our service and product offerings to our most valued guests.

It was a privilege to have you as our guest and we hope to welcome you back in the near future.

Kind regards.

Christine Liebenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, Gauteng, South Africa
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 February 2014

I need to be honest and say that my first experience at Moloko was not a success. BUT went for dinner last night and it must have been one of the best culinary experience I had in a very long time. Service was great, food exellent well done to the team will be back very soon

Room Tip: When you book for a meal call out the chef and let them suggest
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank 1Superchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, General Manager at The Capital Moloko, responded to this review, 3 March 2014
Dear Superchef,

Thank-you for your positive review. We are pleased that you came back and gave our restaurant another try! We are excited that we met your expectation during your recent visit.

We continue to focus on ensuring guest satisfaction, and the restaurant service and quality of our menu offering is an key focus area of our efforts.

We hope to welcome you back in the near future.

Kind regards.

Christine Liebenberg
GENERAL MANAGER-MOLOKO EXECUTIVE APARTMENTS AND HOTEL
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Vancouver, Canada
Level 6 Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 February 2014

We stayed at Moloko for 2 weeks in October 2013, so this review is long overdue. We rented the two-bedroom penthouse on the 3rd floor. Everything was top notch – particular reference to the following:
- Service: From arrival at the front gate and the security guards courteous welcome, to the front desk fast and effective check-in, to the cleaning ladies’ smiling and efficient daily service, the overall service was excellent and present without being intrusive.
- Apartment details:
o Kitchen: Has everything you need, we cooked in most of the time and have had family and friends over most evenings. The newest stainless steel appliances and lots of work space allowed easy prep and cooking; coffee (good quality Nescafe), tea, sugar etc. were replenished daily which was lovely; also had washer and dryer in the kitchen which we used often;
o Open living area: Particularly enjoyed this as we have had 15 to 20 people visiting at one time, and it never felt overly crowded as the kitchen and dining room as well as living room all flow into each other, with two decks offering additional outdoor space – very convenient and roomy;
o Main bedroom: Comfy beds, spacious, with small deck which we used many evenings for a night cap and enjoying the night noises of frogs, owls and other species living in the large natural area; main bathroom is large with separate toilet with door, and large oval deep tub, and (what I enjoyed most) the natural rain shower in a double walk-in shower; also had a small outdoor inner court (private with walls) off the bathroom with French doors to allow some outdoor space and fresh air coming in.
o Second bedroom:- Somewhat smaller but still roomy, lots of closet space and bathroom with no tub but also rain walk-in shower.
o Elevator: Opened up right in your apartment which was convenient.
o Guest toilet: Right off the kitchen was a separate guest toilet which was great given all our visitors.
- Pool area: Looked nice and very accessible, however we were so busy we didn’t get time to use it.
- Gym/Fitness Center: Not large, but sufficient. We used it multiple times and were usually the only ones in there. Has treadmill, stepping machine, elliptical trainer and full stack of free weights.
- Spa: We went in to see and looked really nice, but didn’t have time to use it so cannot comment on services.
- Parking: Ample available and free. In secure area right in front of apartment.
- Surrounding area: Very easy access to grocery, liquor store as well as restaurants and take-out – right on the corner, a block away was a Woolworths Food and a strip mall with a variety of stores and restaurants – very convenient.
- Wi-fi: While not as fast as we’re used to, it was sufficient for our needs and we did quite a bit of work there, and had multiple devices logged in.
Overall we had a really good stay and will recommend this to family and friends.

Room Tip: The 3rd floor penthouse is great as it doesn't have any inside stairs, with the elevator coming...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buzz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, General Manager at The Capital Moloko, responded to this review, 11 February 2014
Thank you for your positive and detailed review. We glad you enjoyed your stay, as it was our privileged to have you and your family as our guests for the two weeks in October.

Guest feedback forms a vital part of our business and it is through constructive comments that we are able to strive to meet our guests expectation in service and product offering.

We hope to welcome you back to Moloko in the near future as our valued and regular guests.

Best wishes,

Christine Liebenberg - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 5 Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 January 2014

Loved this place, great location and fantastic accommodation. We had a two bedroom apartment with two on suit bathrooms, it was huge and we had lots of space, it was modern and beautifully decorated with lovely finishes, we all felt very at home and could have stayed longer. I would stay there again and have already recommend to friends.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc W, General Manager at The Capital Moloko, responded to this review, 11 February 2014
Dear Mandi,

Thank you for your positive review and the recommendation to your friends. We are glad you enjoyed your stay in our spacious apartments.

It is of paramount importance for us to provide a high level of service and product to our guests and your feedback motivates us to continue to exceed your expectations.

It was a privilege to have you as our guest and we look forward to welcoming you back to Moloko in the near future.

Kind regards,

Christine Liebenberg - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 December 2013

e stayed at the Moloko on the first two nights of our honeymoon. Our Wedding was in JHB and the Moloko is across the road from where we got married. They gave us a super early checkin so my bride and all her bridesmaids could get ready for the wedding. The room was a mini suite so very spacious. The finishes in the room were excellent. This is more important for a honeymoon couple as you tend to spend more time in the room then normal. So all in all we loved it and I would recommend it to anyone

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryKrug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcWachsberger, Manager at The Capital Moloko, responded to this review, 27 December 2013
Congratulations on your wedding! We know and trust it was wonderful.

Thank-you for your positive review.

We look forward to welcoming you and your wife back for more pampering in our beautiful spa and gardens soon.
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Denver, Colorado
Level 5 Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 December 2013

It is been a while since my last stay at the Moloko at the end if July, however I didn't want to miss out the opportunity to write this review.

It must be the third or fourth time I have stayed at the Moloko in Santon. Helen Road is at a walkable distance (some 20-30 minutes)from Santon plaza and Mandela Square which offers everything good shoppers are looking for including restaurants, cafes and good deals. There are plenty of other restaurants nearby including a Woodworths market about 5' walk. 
Last time the Moloko, which is nicely appointed, with large rooms, comfy beds and spacious bathrooms, was going through management changes which unfortunately were reflected on the poor service and the lack of amenities. I am glad to say that the Moloko is back on business and the new management has restored the Moloko's old glory boasting great breakfast, manicured gardens and spacious and clean rooms in the middle of Sandton.

Room Tip: Get a room looking at the internal gardens not the parking lot
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank omarzote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcWachsberger, Manager at The Capital Moloko, responded to this review, 27 December 2013
Thank-you for your positive review. We are indeed back!

Under management of EAH Executive Apartments and Hotels, we have absolute focus on ensuring our guests satisfaction. See you soon and wishing you a wonderful festive season.
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Additional Information about The Capital Moloko

Property: The Capital Moloko
Address: 160 Helen Road | Strathavon, Sandton 2196, South Africa (Formerly Moloko Executive Apartments and Hotel)
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Sandton
#21 Luxury Hotel in Sandton
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Capital Moloko 4.5*
Number of rooms: 53
Official Description (provided by the hotel):
Stay serene. Stay where you count. All our guests at The Capital Moloko, enjoy complimentary parking, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access. In fact, there is every modern convenience you would imagine - all with the surprise of a hidden garden of tranquillity; calm amid the noise and haste. The Capital Moloko is sublime - especially when it comes to our particularly personal service; quietly attentive; reassuringly exclusive; excellence in supreme hospitality. In fact, while The Capital Moloko is miles apart from any other experience, it's perfectly positioned close to thriving centre of Sandton - the premier 'capital' of South Africa for shopping, business and commerce. For those crucial conferences when business need smaller rooms for important matters to be discussed or the details of big deals to be thrashed out in detail, The Capital Moloko provides the ideal environment - including 3 meeting rooms (that can also used as private dining rooms), a lounge and a restaurant perfect for cocktails. It's a venue perfect for smaller, more intimate celebrations. ... more   less 
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Also Known As:
The Capital Moloko Sandton, Greater Johannesburg, South Africa

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