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“Excellent, in every way”
Review of Michelangelo Hotel

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Michelangelo Hotel
Ranked #3 of 47 Hotels in Sandton
Certificate of Excellence
Riyadh, Saudi Arabia
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent, in every way”
Reviewed 25 May 2014

This is the one of the best hotels I have seen in South Africa,
it is perfectly located in the city and stunningly beautiful inside

The staff is professional and very helpful, the place is clean, neat and beautiful, the rooms are comfortable and the most important its quite when you need to sleep

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franscois N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 28 May 2014
Dear Franscois N
Thank you for your Trip Advisor review and for choosing to stay with us.
We hope to welcome you back soon.
Kind Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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944 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Rabat, Morocco
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2014

Hello,
Reception: Excellent
Hotel: internal view gives you the impression that you are inside a palace. It is an outstanding design.
Room service: Outstanding (the room is cleaned up twice a day)
Gym: lovely staff
Swimming pool: heated which suitable for any wheather which is changing in South Africa
Room: the internal design is a mix between historical and new fashion style. You can only enjoy it. Ask for a room with a view on Mandella square. Early in the morning, just open your window and get fresh air which you can enjoy with free Tea/Cookies.
Food (Piccolo Mondo Restaurant): Excellent. I also got a take away pack for my work ( free before 6h30am) with a nice pack. You can also ask waiter to pack stuff for you while having breakfast. Try to dine close to the wondow with a view on Mandella Square. There is another excellent restaurant next to the Hotel's Reception named "Boukhara" where you can eat excellent meals (Butter Chicken Mild, ....).
Transport Services: Lovely drivers. Do not miss the opportunity to get Dave and Loliwe as drivers. Eith Dave (David), you learn the art of life.

Room Tip: My quote: if you want to refresh yourself, live as king with your life partner, or be well treated a...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mounire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 28 May 2014
Dear Mounire B
Thank you very much indeed for your kind comments posted on Trip Advisor. Your review inculcates in my team and I great pride and serves to further motivate us all to continue sharing our genuine hospitality.
We look forward to welcoming you back in the near future.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level 6 Contributor
210 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 23 May 2014

We have eaten in the restaurant before, so as we were flying out the next morning we decided to stay at the hotel rather than at the airport. The hotel is lovely the staff really can't do enough for you and you can go shopping and walk around the square it's really nice.

The restaurant unfortunately messed up my steak twice, which was a let down, but the hotel is in a great location and 10 minutes by train to the airport.

Room Tip: Make sure you get a suite that doesn't look out onto ugly buildings
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JillyB371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 28 May 2014
Dear JillyB371
Thank you for posting your review on Trip Advisor. We appreciate your comments regarding our staff and will certainly ensure that where necessary we improve on our overall product.
Looking forward to welcoming you back soon.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 May 2014 via mobile

Visited here as part of a conference. Old world service and charm. Great location right onto Mandela Square near exceptional restaurants. Also, very secure and safe.

Rooms large with split level from bed area to sitting area. Decor very colonial and bathroom classical. Overall great place to stay.

Stayed July 2013, travelled on business
Helpful?
Thank Dean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 28 May 2014
Dear Dean D
Thank you for your kind feedback posted on Trip Advisor. It's wonderful to see you appreciated our service, location and decor and we look forward to welcoming you back soon.
Best Wishes
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level 4 Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 May 2014

I am a regular visitor to MH and service still good,staff are friendly and helpful,i state with 5 friends for 3 nights,one of our rooms has an old carpet ,Breakfast buffet has most of the chooses,,all other facility are up to standards,the location is excellent in the heart of Sandton mall.very convenient for families, shoppers and business visitors.room rate is worth the value.

Room Tip: rooms over looking Mandela sq.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdullah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 28 May 2014
Dear Abdulla A
Thank you for your review on Trip Advisor.
We are glad you enjoyed your stay with us especially our wide variety of choices at breakfast.
We hope to welcome you back soon.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level 6 Contributor
211 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 14 May 2014

Stayed there with family on 2 occasions in late April and mid May. Although the hotel is a long way from the airport it is well worth the visit and stay. Rooms are clean, tidy and well appointed with great wifi access throughout the hotel we had 2 standard rooms and were very pleased with our selection and the beds were comfy too. Service was carried out with a smile and the staff showed they really liked their hotel and their country. Breakfast was plentiful and you could order what you wanted and have it supplied hot and tasty from the kitchen and cooked to your desire. The concierge Archie was really a great asset and fantastic at his job. You could call on him or his team to assist you in planning or booking excursions that would be ideal for you individual tastes. We did 2 tours and both were well worth it. For a great coffee or drink you could not go past Oscar who toiled hard to ensure your drinks were always fresh and topped up as required. I would highly recommend this hotel for anyone looking for a great place to stay and remember you are just on Mandela square and close to the largest shopping centre in the Southern Hemisphere with shops to attract all. There is a supply of local restaurants around the square to cater for your culinary desires.
One of the best hotels we have stayed in.

Room Tip: We booked and wee situated on the 5 floor overlooking Mandela Square. Great views and very quiet.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank review53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 16 May 2014
Dear review53
Thank you very much for your detailed review posted on Trip Advisor.
I am truly delighted your stay with us was a memorable one and it's always wonderful to hear that our staff, in particular, Archie and Oscar, made your time with us extra special.
My team and I look forward to sharing our genuine hospitality with you again in the future.
Kind Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2014

Great location, expectational service and very elaborate breakfast buffet!! Do ask on check-in for a non-smoking room though as they did not ask me when I checked in so I was automatically assigned a smoking room which was a disappointing experience-arriving at 2am did not help much as al I wanted was to sleep. When I returned a day later I made sure to ask for a non-smoking room and had a pleasurable experience with a view of the mall forecourt. I highly recommend this hotel

Room Tip: Ask for a room with a view of the forecourt and balcony.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 16 May 2014
Dear Angela J
Thank you for your review on Trip Advisor.
We are thrilled you had a memorable stay with us and enjoyed our breakfast and service. Apologies for being allocated a smoking room initially.
We appreciate your feedback and look forward to welcoming you back in the near future.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Michelangelo Hotel

Property: Michelangelo Hotel
Address: Nelson Mandela Square 135 West Street | Sandown, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#4 Romantic Hotel in Sandton
#7 Business Hotel in Sandton
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Michelangelo Hotel 5*
Number of rooms: 242
Official Description (provided by the hotel):
A member of the Leading Hotels of the World, The Michelangelo Hotel guarantees visitors a five-star stay whether spending the day to attend a conference, staying overnight or merely visiting for a breakfast, lunch or dinner meeting. The splendor of the hotel's Renaissance architecture in the heart of Sandton's business and leisure district, as well as the service excellence and world-class facilities on offer, sets The Michelangelo apart from its competitors. Built around a central atrium, guests enjoy the decadent use of space which gives the feeling of grandeur in an area where space is at a premium. ... more   less 
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Also Known As:
Michelangelo Hotel Johannesburg
Michelangelo Hotel Sandton, Greater Johannesburg, South Africa

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