We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good hotel. They can still improve a couple of things” 4 of 5 bubbles
Review of InterContinental Johannesburg Sandton Towers

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
InterContinental Johannesburg Sandton Towers
Ranked #5 of 49 Hotels in Sandton
Certificate of Excellence
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good hotel. They can still improve a couple of things”
4 of 5 bubbles Reviewed 11 May 2014

I'm staying here long term for business, so I am practically here every week for 6 months. This hotel is better that the rest of the same star rating in the area. Room is nice and clean, nespresso machines and the food with the exception of all the salads is relatively good. Great gym and nice renovated changing rooms with 24 hours steam room. Easy access to the mall

They could improve consistency; one morning there is a newspaper at my door, the next there isn't one etc.
I also wish they would stop bothering me all the time on days I am in. They come in waves to make up the room, then replenish the mini bar, then to ask if these things have been done. Just do it in one go...

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank alexkatsanos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 15 May 2014
Thank you for your feedback and please accept my sincere apologies for the inconsistancy of the newspaper delivery and the unnecessary interruptions that you are experiencing. These have both been addressed with the relevant HODs and I trust that you are now receiving your newspapers and not being constantly interruped.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

579 reviews from our community

Traveller rating
    275
    216
    59
    23
    6
See reviews for
50
113
41
322
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
66 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Arrived off the plane on a layover until travelling on the next day and was pleasantly surprised. The hotel is enormous, around 900 rooms apparently so I imagine is for conferences. There didn't seem to be one on at the time so it was quiet. The staff were delightful but the checkin was utterly chaotic - al the staff seemed to be new and very inexperienced. As an IC Platinum member I am supposed to be able to whiz in and out but not on this occasion. Got a nice upgrade to the Club Floor which is very nice - the rooms are large and comfortable with good TV and the lounge area is very comfortable. The same fiasco on checking out "I'm new Sir" but the staff were all friendly and appeared to be doing their best. Very handy for a short stay but if I was going to be in town for a while I would probably try a bit harder.

Room Tip: The Club Rooms are very comfortable
See more room tips
  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JonnyBBad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 5 May 2014
I am somewhat confused with your comment about the hotel being enormous with around 900 rooms, as in fact we only have 231 rooms and no conference faciliities! However, we do have several new staff members and I apologise for their present lack of IHG service knowlege but I am glad that you enjoyed your Club Floor experience. I do trust that I will have the pleasure of personally welcoming you back on your next visit to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Busan, South Korea
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 28 April 2014

I didn't enjoy my experience here.
1. The rooms have a musky smell
2. The hotel is quite old and run down, some of the power outlets are falling out of the wall.
3. The breakfast is way overpriced.
4. The staff are not very accommodating. Couldn't help me find anything to do in this city.
5. The room bath water was tainted yellow. Is this normal in Johannesburg?

  • Stayed April 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Trb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 5 May 2014
I can only offer my sincere apologies that you did not have good experiences, as per your comments, and I ask why you did not bring these problems to my attention during your recent stay with us?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swaziland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 April 2014

I have visited this hotel a couple of times now and I must say you cant go wrong. The staff are eager and ready to make you stay pleasant and hassle free right from the time you pull up to the front of the hotel.

Room Tip: For the business and pleasure traveller its definitely value for money.
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Emmanuel203552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 5 May 2014
I am delighted to hear that, once again, your stay with us was both pleasant and comfortable!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Incredibly gracious and attentive (but not over the top) staff. Beautiful, spacious rooms with everything you could want, including Nespresso coffee machine, iron/ironing board, bathrobes and slippers. Wonderful breakfast buffet and good internet. Great location, too!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandyCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 23 April 2014
I am delighted that you enjoyed your stay with us and I can't wait to welcome you back again in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 April 2014

Stayed for about a week for business. Nice location and courteous staff. Good service. Rooms are spacious and well lit. Staff is warm and friendly. You can find lots of restaurants and shops of all sorts nearby in Sandton city, Legacy mall and Nelson amndela square. There is even a prayer area for Muslim community in adjacent Sandton city and lots of Halal eating options ( a personal preference for me). Gym is really nice and well equipped. Overall nice experience and value for money.

Room Tip: Higher floors are quiet and provide a nice view of the Joburg city
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kamran73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 23 April 2014
Thank you for your positive feedback and that you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
1 review
4 of 5 bubbles Reviewed 12 April 2014 via mobile

Good business hotel in a great location. Connected to the Sandton City Mall. Spacious rooms and good service. Have now stayed here a few times and the experience has been fairly consistent. Recommended for business travellers. The gym is excellent.

Stayed April 2014, travelled on business
Helpful?
Thank Asif C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JosiahSandton, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review, 23 April 2014
Thank you for the feedback on your recent stay with us and I trust that I will have the pleasure of personally welcoming you back on your next visit to the hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sandton hotels
0.2 mi away
Michelangelo Hotel
Michelangelo Hotel
#3 of 49 in Sandton
4.5 of 5 bubbles 880 reviews
0.1 mi away
Sandton Sun
Sandton Sun
#4 of 49 in Sandton
4.5 of 5 bubbles 782 reviews
0.1 mi away
DaVinci Hotel and Suites
Show Prices
Show Prices
Show Prices
0.1 mi away
Garden Court Sandton City
0.4 mi away
Radisson Blu Gautrain Hotel
0.6 mi away
Hilton Sandton
Hilton Sandton
#14 of 49 in Sandton
4.0 of 5 bubbles 1,191 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Johannesburg Sandton Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Johannesburg Sandton Towers

Property: InterContinental Johannesburg Sandton Towers
Address: Corner Maude & Fifth Streets, Sandton 2146, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sandton
#3 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#7 Romantic Hotel in Sandton
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Johannesburg Sandton Towers 5*
Number of rooms: 231
Official Description (provided by the hotel):
Centrally located in the safe hub of Sandton, Johannesburg with direct access to: shopping malls, Sandton Convention Centre, Food, Wine and excursions. Perfect for business of leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Agoda and Odigeo so you can book your InterContinental Johannesburg Sandton Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Johannesburg Sandton Towers Hotel Sandton
Intercontinental Johannesburg Sandton Hotel
Intercontinental Sandton
InterContinental Johannesburg Sandton Towers Greater Johannesburg, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing