Many people may like this hotel but alas I am not one of them.
Firstly the layout, Walking around the pool and up many stairs to get to the room which overlooked the courtyard and pool. In the morning I was awoken by a number of people taking photographs and inexplicably shouting at each other from 1 meter away!
The rooms are clean and have most things you will need. For reasons best known to the hotel the TV volume was limited to a very low volume (lower than the shouting family outside). The menu promised much but alas it was between poor and average. Breakfast saw many waiting staff but I don’t know what they were actually there for as the tables were not made up and it took way to long to get a fill up on a cup of coffee. My biggest issue was however with the front desk. On checking in they ran my credit card though through the old school machine that makes an imprint. Next they asked me to sign this unfilled in credit card slip. I refused of course. When checking out they ran the card through a normal machine. I asked for the imprint but was told that it was in the safe and the manager didn’t come into 10:00 ! Great work if you are the manager and don’t star work until 10:00AM.
Overall not what I expect from a hotel charging this amount.
- Official Description (provided by the hotel):
- Just 2 km from Sandton City, this hotel features a courtyard with a swimming pool and an award-winning restaurant. All rooms and suites come with air conditioning and a satellite LCD TV. Including free Wi-Fi, all accommodations at Faircity Qautermain Hotel in Johannesburg come with extra long beds and an electronic laptop safe. Some of the rooms and suites have a private balcony. A breakfast buffet is served daily on the courtyard terrace with its green parasols. The Sel et Poivre restaurant serves gourmet cuisine in a classic setting with a fireplace and paintings. While visitors exercise in the gym, the 24-hour staff can arrange airport shuttles to O.R. Tambo Airport, 27 km away. Free parking is available on site. ... more less
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- Also Known As:
- Faircity Quatermain Hotel Sandton, Greater Johannesburg, South Africa