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“Exceptional service”
Review of Comfort Inn

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Comfort Inn
Ranked #13 of 28 Hotels in Kingman
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional service”
Reviewed 27 June 2014

A friend and I arrived at this hotel about midnight and the front desk clerk, Lorraine, gave us the most fantastic, attentive, friendly service I have ever received at a hotel. Her cheerfulness and helpfulness was truly exceptional. The room was also comfortable and clean, with two kinds of pillows (soft and firm), a refrigerator and coffee maker.

Room Tip: Exercise room and pool are just average
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank securehope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean W, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for your kind words. I have let Lorraine know about your comments. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
san diego
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2014

We were greeted by a smiling desk clerk who placed us in a king bedded, no smoking, no pet room requested during the corporate reservation process. Unfortunately the receptionist recommended a rather long-in-the-tooth casual family restaurant. Obviously she did not look at TripAdvisor, we were too tired to drive to a recommended venue. The room was large, clean, quite with basic necessities and a good hard mattress. The included "hot" breakfast consisted of yogurt, scrambled eggs, patties, make it yourself waffles, a variety of toast, juice and coffee. The breakfast room overlooked the hotel's large pool, hot tub and sauna.

I would stay there again on a similar trip, but find a better place to eat.

Room Tip: Rooms in the new wing facing the back are quiet and apparently have newer facilities.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank youngpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean W, General Manager at Comfort Inn, responded to this review, 30 June 2014
We appreciate you taking the time to fill out the survey and your kind words We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prescott, Arizona
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 May 2014

Very friendly, helpful desk clerk, nice clean rooms, clean pool and spa. After a bad experience the previous night we checked several hotel in the area and found this to be the quietest and the best value. The desk clerk even recommended a nice place to enjoy a pleasant meal right up the street. The pool area was done very nicely with wood paneling which gave it a warm and inviting appearance. My only negative comment is that a group of young men were allowed to bring BOTTLED beer into the pool area! That could have been a disaster so we did not stay in that area too long.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean W, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for your comments. We appreciate you staying with us and look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorktown, Virginia
Level 5 Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 April 2014

We stayed at this hotel for an overnight. We checked in & were given an apple and a beef stick because we were Choice privileges members. That was thoughtful. The room was adequate, but the fabric chairs in the room were stained and I put a towel down before we sat. My husband used the jacuzzi and said it was fine. After we'd gotten settled in we discovered there was a small leak on the floor when the toilet was flushed. It was late and we were too tired to move all our stuff, but we told the front desk clerk and she did not offer us another room. She did say she'd have it fixed the next day. We put a couple towels down on the floor and went to sleep. The shower fixtures are old and nasty looking (worn caulking, etc), as is the shower curtain. It's a dated hotel and could use some sprucing up.
The bed was comfortable and we weren't bothered by noise even though the hotel is near the interstate. Breakfast was adequate for a start to the day. The staff was pleasant.
For the price, this was adequate for an overnight.

Room Tip: You would need to ask for a room with a microwave and refrigerator if you want that in your room bec...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovingretirementat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jenac56, General Manager at Comfort Inn, responded to this review, 28 April 2014
Thank you for taking the time to fill out the survey. We greatly appreciate your comments. It helps us to know where we need to improve. The hotel is in the process of being updated. I hope you will come back and see the improvements.

Sincerely
Jean Weierman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 February 2014

The inn is a little shabby. Wallpaper peeling in the bathroom which is very, very very small. The carpets were vacuumed but seemed still to be a little layered with dust. The same for the old furniture. The room is much smaller than other Comfort Inns in near by communities such as
Flagstaff and Williams. There was no microwave which is usually supplied in this part of the world.
And it near the Highway 40 so there is truck noise as they whiz by at night.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean W, General Manager at Comfort Inn, responded to this review, 30 June 2014
I am sorry that you were not satisfied with your stay here. Just wanted to let you know that the motel is in the process of upgrading. I hope that you will come and stay with us again and see the changes that have been made.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Citrus Heights, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 January 2014

The location doesn't have much eye appeal but everything is clean the rooms are nice sized, they have a jacuzzi and a hot breakfast. They have a spot in the back for dogs to potty. Bring your own poo poo bags. We would stay here again. Didn't stink or smell like dogs so that was a plus.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chantilly62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean W, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for your responses to the survey. We appreciate you staying with us and look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Emmett, Idaho, United States
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 January 2014

This is a good place for a over night stop. It's more like a hotel than a motel. We stayed in the re model part I think we were on the 3rd floor. It was very quite the rooms was very nice nothing spectacular. The breakfast was better than most comfort inns we have stayed at. The staff were friendly and helpful. The only negative is like I said it's more like a hotel and packing everything up to the room was a bit of a hassle (I Had my wife with me). Even though they have a elevator. We would stay here again. The price was excellent!

Room Tip: Try getting a lower floor unit.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 3129 E Andy Devine Ave, Kingman, AZ 86401-4208
Phone Number:
Region: United States > Arizona > Kingman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 28 Hotels in Kingman
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Clean, comfortable with so much to offer for an exceptional guest experience. ... more   less 
Reservation Options:
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Also Known As:
Kingman Comfort Inn
Comfort Inn Kingman

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