Pity we could not book at one of my favorite places to stay, after being abroad for so long. I had recommend belair to friends who will be visiting from abroad , but after the incompetence of Tracy in handling our booking i am greatly disappointed Tracy gave us the run around since Monday the 23rd of September . She kept promising to get back to us after numerous telephone calls and emails , but did nothing !!! On calling back today (29 September ) Tracy said she was too busy to call us back and make our reservation , dispite her having promised on Thursday (26 September ) She would make the booking and call back ,for the rooms we required . During the week there was availability for the three nights we required for 4adults . And a week later after having to chase up after Tracy who promised to call back but was "too busy" suddenly there is no availability on one days . From now on we will look for a customer friendly resort with competent staff , seeing as Belair's standards have drastically declined !
- Official Description (provided by the hotel):
- Belaire Suites offers Luxury Furnished Self Catering Apartments and is located on Durban’s Beachfront between Battery and North Beaches. We are situated right on the beachfront with the majority of our rooms enjoying panoramic views of the Indian Ocean and Golden Beaches. The side facing rooms have side sea views of the north and south respectively. On a clear day Umhlanga Rocks in the north to the Bluff in the South can be seen. ... more less
- Reservation Options:
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- Also Known As:
- Belaire Hotel Durban