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“Great stay in unexpected part of Durban”

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The Concierge Boutique Bungalows
Ranked #5 of 42 Hotels in Durban
Certificate of Excellence
Camps Bay, South Africa
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great stay in unexpected part of Durban”
4 of 5 bubbles Reviewed 24 July 2014

Driving to The Concierge is a little disconcerting because the area seems a tad seedy and rundown. They have good security, however, and you park in their courtyard. The room was great. I took an outside king room with shower only, and verandah, which is lovely. The decor is modern, the shower great (rain style set into the ceiling). I'd read previous reviews which said the courtyard could get noisy and disturb if you stay in the inner rooms. In fact friends had no problems and, if anything, mine was the noisier room with people coming and going in the street late at night.
The hotel is not at all traditional; from the daschunds to the reception behind the Freedom cafe counter and dog references throughout in the rooms. The bed was very comfortable, good linen and towels. I had a problem with power - no lights, plugs, or TV, but it was rectified quickly - a fault at the box. One small issue which I'd also read in a previous review was the intermittent running of the extraction fan in the bathroom area. As it's all one room, with just a curtain divider, it was loud and intrusive at night. My solution was to turn off my power altogether during the night (taking the key card out of the box).
Staff were professional and courteous. Freedom Cafe breakfast OK, laid back and nice space to sit.

  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Lucinda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 reviews from our community

Traveller rating
    130
    69
    18
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 July 2014 via mobile

I was amazed at how cool the concierge was as soon as I arrived.
So many details and a great vibe. From the cafe to the staff to the accommodation we were extremely happy and this is a great stopover point if you are in Durban..
MUST STAY..

Sandor+Steph

Stayed July 2014
Helpful?
Thank Sandor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

I stayed at The Concierge for four nights in early July 2014. I had a wonderful experience! My room was extremely clean, the staff bent over backwards to make sure I got to do all the things I wanted to do around town, and they picked me up from and dropped me off at the airport. On two occasions they even ordered me pizza because the restaurant was closed and I didn't want to be out by myself after dark (I was traveling alone).

The breakfast was very, very good as well.

The Concierge sits back off of a main road, so it was sometimes difficult for taxis to find, but that was really the only difficulty (if you can even call it that) during my stay. I would gladly recommend this hotel to friends and family if they were going to Durban.

Room Tip: Rooms facing the courtyard may get noisy in the mornings
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  • Stayed July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank PanamaZac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 6 July 2014 via mobile

This was a great choice for our overnight stay in Durban. Was initially concerned about the location but proved to be no problem. The room was superbly decorated and just adored the bath and shower. Breakfast was excellent so much so at I used this for a breakfast meeting place a week later. Staff were very attentive and friendly and very well priced.

Stayed June 2014, travelled as a couple
Helpful?
Thank DavidBo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

If you don't have a GPS or Map forget about finding this place. By some miracle we did though. Once there check in process was friendly and quick even though it was fairly late by the time we arrived.

Room was great with everything we needed. Very stylish/ funky. Loved the bathroom. Close to Florida Road if you wanted to get something to eat or have a drink.

Staff were fairly friendly at breakfast. Very quirky little breakfast venue in a poshed up container. Breakfast itself was excellent can't fault them there.

Great hidden gem in the heart of Durban.

Room Tip: Rooms facing the courtyard/ Cafe can be quite noisy in the Morning/Evening.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seville
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 29 April 2014

We have chosen this hotel based on the photos and other reviews. The hotel itself is nice, the breakfast is absolutely delicious.
The problem is the noise, the cleaning staff is very noisy and woke us up everyday at 7AM... We could also hear noise from other bedrooms at night. The noise insulation it's quite an issue...
There's also an automatic fan in the bathroom that turns on every time you pass close to the bathroom and you can't shut it down (it's automatic)... and since the bathroom doesn't have a door, you can clearly hear the noisy fan in the bedroom.
The hotel has a nice patio and a private parking but if they have an event taking place (happened to us), they will not inform you and you will not be able to use the patio or the parking...
The staff could be more friendly...riendly...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maria_del_mar79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london, uk
2 reviews
5 of 5 bubbles Reviewed 8 April 2014 via mobile

My husband, parents in law and I stayed in the Concierge hotel for five nights. We really appreciated the nice breakfasts and friendly staff. They were always ready to book taxis for us. I remember Primrose in particular was friendly, and greeted us even when we bumped into her at the Marine World. The hotel felt really homely and all the amenities.The location turned out to be one of the safest in Durban. The botanical garden is within walking distance.

Stayed March 2014, travelled with family
Helpful?
Thank birdieLondon_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Concierge Boutique Bungalows

Property: The Concierge Boutique Bungalows
Address: 37-43 St Mary's Avenue | Morningside, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Business Hotel in Durban
#1 Best Value Hotel in Durban
#3 Luxury Hotel in Durban
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Concierge Boutique Bungalows 4*
Number of rooms: 12
Official Description (provided by the hotel):
Located in the arty Morningside district Durban, South Africa 5 minutes from the Moses Mabhida Stadium and the Golden Mile Beach Promenade.Kwa Zulu Natal's latest hip restuarant and cafe Freedom Cafe ... more   less 
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Also Known As:
The Concierge Boutique Bungalows Hotel Durban

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