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The Saint James on Venice Guest House
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Reviews (132)
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All reviewshigh teababy showerdouble storeyboutique hotelsmall hotelloved our stayconference roombusiness staypleasant stayeasy accesshome away from homeroom was spaciousvenuewaterpolokudamorningsidecouch
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113 - 118 of 132 reviews
Reviewed 28 July 2013

With its excellent location in Durban, well-kept rooms and friendly, welcoming service I cannot recommend this hotel enough. Their breakfasts were delicious, the courtyard beautiful. The rooms would be a match to an honest 4-star hotel.

My girlfriend and I actually stayed for two periods of 4-5 days each, the first was planned and the second when our flight was cancelled due to an airline strike. The hotel was very happy to welcome us back, and had ready for us two fresh cupcakes with "welcome back" written on the plate -- it's that sort of place. The staff were just excellent, friendly and wonderful people.

Only downside? The internet connection was temporarily a bit spotty (I understand this is somewhat common in SA) but the St. James sorted me out with access to a neighboring hotel's system as a backup for my work.

Most highly recommended, they really are special.

Room Tip: The outdoor-accessible rooms were great, we stayed in both and it was very convenient.
  • Stayed: April 2013, travelled as a couple
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1  Thank Cal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunet P, Manager at The Saint James on Venice Guest House, responded to this reviewResponded 14 October 2013

Good Day

Thanks so much for your kind words and positive review. I am happy to report that our internet is super fast these days as we have had another line put in.
We look forward to having you back when visiting Durban family again!

Sunet

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Reviewed 15 July 2013

I stayed in this hotel for 4 days in July. The room was spacious and well equipped. The food was of an excellent quality (matching some top restaurants) and I ate many meals at the hotel. It is very well located with easy access to local schools, good restaurants and tourist attractions. The staff were friendly and helpful and the manageress helped with information and bookings.
Only small downside is that the walls between the rooms are thin and the sounds from the bathroom in the adjacent room were easily audible in my room

  • Stayed: July 2013, travelled solo
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Thank Karenvanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunet P, Manager at The Saint James on Venice Guest House, responded to this reviewResponded 14 October 2013

Good morning
Thank-you so much for your kind review, we look forward to having you back soon!

Regards
Sunet

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Reviewed 15 July 2013

This is an excellent boutique hotel that goes out of its way to be helpful in every way possible. All requests are handled quickly and efficiently. Last minute lunch packs - not a problem - freshly prepared in five minutes. Pleasant settings for breakfasts and other meals. Terrific staff throughout. Very good chef.

  • Stayed: July 2013, travelled on business
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Thank capeintl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunet P, Manager at The Saint James on Venice Guest House, responded to this reviewResponded 14 October 2013

Good morning

Thank-you so much for your comments re the chef and hotel; we do look forward to welcoming you back soon!
Regards

Sunet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2013

My husband and I stayed at this hotel for a week in May this year (2013). We were very impressed with the room (spacious and clean), food (presentation and taste) and staff (very friendly). The Manageress was on hand during the day and was accommodating. We definitely would recommend this place and will stay there again on our next visit to Durban.

  • Stayed: May 2013, travelled as a couple
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Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunet P, Manager at The Saint James on Venice Guest House, responded to this reviewResponded 14 October 2013

Thank-you Nicole, please visit us again when you are in Durban. Have a great week.

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Reviewed 18 June 2013

This establishment is one of those hidden gems in a busy city like Durban. The service is top notch. They go that extra mile to ensure that you are enjoying your stay. It doesn't feel like an ordinary commercial hotel with tiny rooms, it feels like you are an elegantly decorated large home. It's situated in a lovely, quiet neighbourhood (approximately 30 mins from the beach and city centre) so sleep time is a joy. The rooms have A/C which is good during summer. Only down side is that they don't have many holiday (junk) food choices during dinner time like burgers, ribs, pizza etc. It was more like a like a menu for special occasions/posh restaurant, which would tie in with the hotel theme. Better service than commercial hotels, but not as expensive. I would definitely go there again.

Room Tip: If you are fussy, choose a room that has a wall separating the bathroom from the bedroom.
  • Stayed: December 2012, travelled with family
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Thank DerekJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunet P, Manager at The Saint James on Venice Guest House, responded to this reviewResponded 14 October 2013

We look forward to welcoming you 'home' soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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