I booked in for my husbands birthday and was told about a special were they organise chocs candles etc and decorate the room... Was phoning them everyday and they kept saying they would get back to me. Night before they phone and demand that i pay for it right away and not when i arrive. I explained that the banks are closed ( 7pm on a sat night) and that they have my credit card details so obv i wudnt not pay. Eventually they agreed . I was told i would get candles , a flower bouquet , a bottle of monis , a three tier choc package with ferreros and rose petals on the floor. When i arrived , there was a flower bouquet , a slab of choc , a small grapetiser and 1 candle in the bathroom.. Eventually they found some dried up yellow roses and put on the floor.. The manager was SO unhelpful. He was not there at the moment and refused to call me back. When i did manage to get hold of him a few days later , he was SCREAMING at me and refused to listen and said for the amount i paid (R500) i would only get a monis and everything else is extra because of his good nature... Who would pay That amount for a bottle of monis?? Which i didnt even get mind u. When i tried talking he would say 'okay bye contact me via email' ... Wow navin/ravin (didn wana be clear on his name) what happened to service? It was not even for free. I paid for it! So sad when people steal openly from you.
- Official Description (provided by the hotel):
- Located on Crest of Ridge road with spectacular views over Durban, Coastlands Musgrave Hotel offers 101 modern and comfortable bedrooms. It boasts 58 Standard Rooms, 41 Deluxe Rooms and 2 Suites. This hotel is ideal for the discerning corporate, leisure and international traveler and is situated minutes away from Durban's iconic Moses Mabhida stadium, Greyville Racecourse, Suncoast Casino, uShaka Marine World, Durban Beaches on the Golden Mile and is a mere 35 minutes drive from King Shaka International Airport. Durban University of Technology is 2.5 km from the hotel.Our 6th floor conference and events centre is the ideal venue for your next conference, function or special occasion and we are able to tailor-make a package that suit your needs. We work with suppliers of the highest standard and we are able to assist in any decor or technical requirements.Sip on a cocktail or your favorite drink on our terrace or next to the pool, and enjoy a scrumptious A-la-Carte dinner in our 315 Restaurant. Our Friday evening Spice and Saturday night Seafood Buffet is legendary and offers live entertainment. Room service is available 24 hours a day and our coffee shop serves delectable cakes and desserts.All our bedrooms are equipped with individually controlled air-conditioning, flat-screen televisions with DSTV and tea & coffee making facilities, laundry service and turndown service.Our friendly and professional staff at the Concierge desk is able to assist you in transport arrangements, luggage storage and guests are welcome to make use of our business centre which offers internet, printing and fax facilities. Free wi-fi is available throughout the hotel.Coastlands Musgrave Hotel welcomes you to Durban, and invites you to explore and experience our beautiful province. ... more less
- Reservation Options:
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- Also Known As:
- Coastlands On The Ridge Hotel Durban