I was on a business trip on the night of 13 June 2013 and I checked in at 16:51 with the assistance of Sharon Govender. My room number was 0203 and was given the key to that room.Upon entering the room I did not notice immediately that someone had already slept in that room cause her luggage was in the cupboard.
I took off my shoes and was about to start unpacking when I realised that there was a cup of coffee half finished on the table and then I saw the clothes in the cupboard. I immediately left the room and notified reception.
I had to go back to Reception and was given another room with just a very tired lame excuse that they had people moving from their room the day before and it cause a mix up. No apology, nothing! Can you imagine what could have happened if the person was in the room when I entered cause my key was able to open. Or I checked in very late when the person was already in bed?More