The rooms are relatively comfortable and clean. The room given to us was not good at all as it was straight across the elevator and it seems that the African people who stayed there love to shout at each other while waiting for an elevator (even at 12 o'clock at night). So got woken up a few times that night.The requirement to produce the credit card at check-in that was used for original payment at the time of booking is a ridiculous requirement which caused a lot of hassle and time wasting during check-in. At no other hotel has this ever been required of me.
Initially no parking was available to me (the receptionist stated the hotel parking was full) and I would have had to park at the Wheel which is a few hundred meters away from the hotel and not very safe. Only after demanding to speak to the manager was parking given to me at the hotel parking which I found was half empty. Then I still had to pay an additional R60 a day for the parking. This is not much but surely this should be included in your room rate. This is no way to treat paying customers and I will definitely not stay there again or recommend it to any of my friends.
- Official Description (provided by the hotel):
- Situated amidst the hustle and bustle of Durban, this affordable family-friendly hotel offers stunning panoramic views of the historic Durban Harbour and the Indian Ocean. A stone’s throw from the modern aquarium and oceanarium, uShaka Marine World, this hotel also allows for easy access to the SunCoast Casino and Entertainment complex, miles of golden beaches and the culturally rich Durban CBD. This Garden Court Hotel is the ideal destination for business and leisure travellers. ... more less
- Reservation Options:
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- Also Known As:
- Garden Court - South Beach Hotel Durban