The service across both locations was excellent at all times and it didnt matter where or what you needed, the service was excellent and it was genuinely done 'from the heart'. Staff were easy going, always professional, and ALWAYS on point with whatever the guest needed. The hotel was busy at full occupancy but they managed to treat every guest as though you were the only one ! Smiles from all staff were in abundance and their 'extra-mile highway' was definitely crowded in these hotels. Some people that went beyond 'the call of duty' were : Girshin, Ndumiso, Nako, Clerise, Q, Eric, Karla, Shaylin, Eugene, & Judith. Busy hotel with activities for kids, great location across from the main swimming beaches. The heated pool at the Panorama bar was great and towels were always available and freshly laundered. Breakfast at all venues we tried had great variety and suited all palates with unique offerings for young and old alike. The Vigour & Verve restaurant, newly opened at Maharani was amazing and they did the hotels service ethic proud, as well as the great prices and amazing food. Some names to mention at V&V was Nomfundo and Jackson for their amazing service and genuine desire to provide an excellent dining experience.
All in all the week we spent was awesome !
- Official Description (provided by the hotel):
- Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more less
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- Also Known As:
- Southern Sun Elangeni Durban
- Elangeni Hotel Durban