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Southern Sun Elangeni & Maharani
Ranked #2 of 43 Hotels in Durban
Certificate of Excellence
Empangeni
1 review
“thanks”
Reviewed 1 June 2014

Keep it up your good work and business. my stay was very muuch combatable I thank the staff. All the rooms are decently taken care of and bathrooms are clean and appealing. the aisles look smart and beau

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Petros M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 8 June 2014
Thank you for taking the time to post your review.

I am delighted that you had a memorable stay and the staff exceeded your expectations.

We look forward to welcoming you back on your next trip to Durban.

Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,778 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (309)
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Bloemfontein
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

Keep the excellent customer service. The room was clean. The location was convenient to my meeting place. I really enjoyed my breakfast and dinner. The staff from the receptionist ,dining hall and laundry were super

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Nepo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 31 May 2014
Thank you for taking the time to post your review.

I am delighted that you had a great stay and look forward to welcoming you back when you next visit Durban.

Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014

When I checked in at the Maharani I was told that I had been booked in at the Elangeni but they were able to check me in there. I prefer the Maharani because the rooms are bigger and there is a better view of sea and parts of Durban from their rooms. They changed my booking to the Maharani and gave me a room I asked for. Dinner at the Elangeni (carvery) was amazing with so many dishes to choose from. I also ate at the Grill at the Elangeni which was very nice. The two towers have been renovated and there are many restaurants to choose from.

Room Tip: Ask for a room to the north side of the hotel because some of the rooms near the lifts have a wall o...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travell0cal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 31 May 2014
Thank you for taking the time to post your review.

Whilst the two towers have been amalgamated into one complex, we are aware that some of our guests have a preference to stay in a particular tower. In order to facilitate this, our room types on our website detail the tower in which they are situated.

I am delighted that you enjoyed your stay as well as the dining facilities of the Elangeni tower and look forward to welcoming you back soon.

Regards

Samantha
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Johannesburg, South Africa
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 May 2014 via mobile

Perfectly situated for a stay in Durban. Although all the rooms boast a sea view, as for one of the higher floors and a room in the middle. Because it was built a long time ago, the large rooms are very comfortable and nicely renovated

Stayed May 2014, travelled on business
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 29 May 2014
Thank you for taking the time to post your review.

I am pleased that you had a memorable stay and enjoyed the view from the bedrooms.

We look forward to welcoming you back soon.

Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

This hotel is exceptional- a real league of its own. To have a taste of being treated to sheer bliss and indulgence in the true sense of the word, South African style, come to Elangeni and Maharani. The reception area is graceful, the coffee bar on trend and the rooms are furnished with the highest global standards in mind. a 24 hour room service was a welcome improvement as is a second breakfast area where service and quality are truly iconic. the management are hands on and the staff have institutional memory about frequent guests. I have truly not experienced this level of attention to guest detail and would suggest this hotel be given a 5 star rating. It tops even the Beverley Hills hotel!


  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Aalia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 29 May 2014
Thank you for taking the time to post your review.

I am delighted that you had a memorable stay - only sorry that I did not manage to meet up with you during this stay. Hopefully we will get to catch up during your next visit?

I look forward to welcoming you back soon.

Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pietermaritzburg, South Africa
1 review
Reviewed 26 May 2014

Excellent. Room slightly small for family room however very neat and comfortable. Bathroom very neat and appealing. Will definitely recommend. Food was great and catered for all religions. Conference well catered for.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Keshnee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 29 May 2014
Thank you for taking the time to post your review.

I am delighted that you had a comfortable stay and enjoyed your conference. We look forward to welcoming you back in the near future.

Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 May 2014

This was a best service I ever received. I liked the view to the sea. I liked the speed that was taken to receive ironning board. The food was a variety and it gives more choice for selecttion. The employees are welcoming.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Xolile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha_Croft, General Manager at Southern Sun Elangeni & Maharani, responded to this review, 29 May 2014
Thank you for taking the time to post your review.

I am delighted that you had a memorable stay and look forward to welcoming you back when you next visit Durban.

Regards

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Elangeni & Maharani

Property: Southern Sun Elangeni & Maharani
Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Official Description (provided by the hotel):
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban

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