This is my 4th and last day staying at this Hilton and it is fantastic. I am a Hilton gold VIP member and this stay is one of the nicest experiences I have had staying at a Hilton family hotel. I was fortunate enough to stay on one of the executive floors (they have several so your chances of getting on one of these floors is good if you are HHonors gold or above) and had access to the executive lounge on the 14th floor where you have a private breakfast, high tea with pastries and sandwiches from 3-5pm, wonderful hot finger food from 6-8pm, free drinks and fruit all day, and complimentary alcoholic drinks from 6-10:30pm. I haven't really had to buy any meals at all since I've been in Durban. The internet is reliable and Hilton gives you 15 minutes free, or unlimited if you are a gold VIP member. If you are in the U.S. and know you are coming here for a few days, it is worth considering getting an HHonors Am Ex card. We used ours for groceries and gas before we came and accumulated enough points for 2 free nights here and you get gold VIP status for the first year. We booked our other 2 nights through a website called Hotelopia which gave us an early discount booking rate of $150. night. There is a nice view of the Indian Ocean and my room (which I am in now) is clean, beautifully decorated, and has a very comfortable King bed. I love the Crabtree and Eveyn amenities which are restocked everyday. If you are coming to Durban, it is a good idea to bring plenty of 10ZAR notes for tips which are customary (although not required) for extra services. There are adapters built in for several countries on the desk and you can choose ethernet (they have a cable) or wireless internet, or use the business center computer if you don't have one. A hairdryer is wired into the desk drawer in front of a large mirror. If you have a gmail account for email, you can download a little software program from google and make free calls back to the U.S. with unlimited talk time which is an easy and inexpensive way to stay in touch with home via your computer. A large lcd tv is in the room with connection to Dish satellite, so there are more channel options, including CNN International , Discovery Channel and ESPN. There is a large desk work area with a nice lamp, a kettle and tea and coffee selection as well as an ice bucket that is filled twice a day. There is a fitness center (which is being renovated) and pool (although too cold in the winter now for me).
The room service is very good and includes a turndown service at night. If you don't want them to bother you, you can just hang a little "I'm resting" sign on your door which they have respected.
This is the perfect place to stay if you are attending a conference at the ICC as it is just really a few yards away and safe to walk to. However, I would not recommend you go out at night walking around as that probably would be risky most places in town. A taxi is always readily available here at the Hilton. I also, during the day, used a bus called the "People Mover" which will take you around the city and only costs 4 ZAR per trip or 10 ZAR for an all day pass and went to the Indian Market and then walked to the Botanical Gardens.
Finally, and maybe most importantly, I want to say a word about the customer service I had here. It could not have been better. The staff has gone out of there way to make sure every need is taken care of and they are friendly and professional. I would not hesitate to recommend this Hilton to anyone, especially if you are going to the ICC.
- Official Description (provided by the hotel):
- Hilton Durban is an iconic landmark hotel offering superior accommodations in a supreme location near the Durban International Convention Center. All rooms offer panoramic views of the city or the Natal coastline, with easy access to Durban's beaches and central business district, perfect for meetings or events. ... more less
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- Also Known As:
- Hilton Durban Hotel Durban
- Hilton International Durban