This was my first stay at the Hilton, which surprised me after all my travels and almost immediately upon arrival I though I was going to regret booking my accommodation so late. It is very frustrating in South Africa to arrive at reception and be told you have to pay extra for parking your car.... and extra for internet. I understand that hotels are a business, but business in a hospitality industry should know better... especially for guests. Complete frustration was quickly averted when the charming receptionist spoke to the manager and arranged for complimentary parking, though I did not come right with free internet....
The room was great, everything worked , and this is a personal favourite, my shower had temperature control, so I could choose my ideal setting. The gym needs some TLC, only one of the treadmills TV's worked, but otherwise everything else worked well.
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- Also Known As:
- Hilton Durban Hotel Durban
- Hilton International Durban