The area is close to the convention centre and great if you are there for a convention . At night the area is very quite and nowhere to eat or go within safe walking distance . If you are wanting the beach it is too far to walk . The hotel has a nice refurbished lobby which also has free wifi . Now let's move to what we pay money for the room. In this case room 920 .
The aircon did not work and no amount of technicians could fix it . No offer was made to change the room and when asked was told no they can't move us so two nights in a hot stuffy room . Toilet fixtures broken and not fixed for duration of stay . One pair of slippers, one robe for two people ? One bottle of water instead of two ? Then after a hard day working return after 15.00 to find room has not been cleaned . Again have to ask to have it cleaned wait in coffee shop drink expensive coffee till room is cleaned , no apology even offered . Overall this hotel is not up to Hilton standards at all and this issue has been taken up with Hilton international . I would avoid at all costs till rooms have been refurbished as they are old things don't work and the staff don't seem to care much either .
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- Also Known As:
- Hilton Durban Hotel Durban
- Hilton International Durban