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“Good Location” 4 of 5 bubbles
Review of Hilton Durban

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Hilton Durban
Ranked #3 of 41 Hotels in Durban
dgirlwould
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Location”
4 of 5 bubbles Reviewed 23 December 2010

Ideally situated for the beach and the city centre. Very nice hotel and services although staff a little robotic for me. Prices were very reasonable, it was a safe and comfortable location. 10 min walk to the fabulous coast and 10 mins walk to the city centre. Didn't venture out at night but it was also close to a decent little shopping centre. Used the internet in the lounge bar and it was rather slow - not sure if the business centre was . Room was well equipped.

A cab to the airport cost 350 SA£ = £35 roughly.

  • Stayed December 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dgirlwould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Stockholm, Sweden
2 reviews
4 of 5 bubbles Reviewed 26 November 2010

Very good rooms, service and food (both breakfast and dinner buffets) However location good only if you are attending the nearby conference center. Otherwise area is not very safe. Would recommend staying up in Umhlanga instead

Stayed March 2009, travelled on business
Helpful?
Thank Swedtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel, Maryland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 22 November 2010

We were there for a Convention, every room was probably booked......the hotel staff was phenomenal! Even with the ironing boards and irons, being scarce (must be an overseas thing) they were always helpful and respectful in requesting the board and iron back. I got some laundry done there, they did a great job. The food was so-so, but there are many places near by that are pretty good. You have to take a cab to get there, I tried a Thai place and an Italian place, dont recall the names but they are on the same block, awesome food! In addition the rooms were pretty clean, which is a must when choosing a hotel! Enjoy your stay.

  • Stayed December 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maihoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 21 November 2010

I was at the Hilton for four nights as I was at an exhibition at the ICC, literally next door and attached to the Hilton effectively. So there is no better hotel choice if you want to be near the ICC or adjacent exhibition centre. Hence five stars for location only if you're at the ICC. If you're not at the centre then this hotel is a decent base for day trips, etc, but then the location is not ideal as it's fairly isolated and not a good idea to go wandering apparently. It's very near the city centre which is interesting but best seen with a tour guide. Usual South African city advice of not wandering at night applies. I find that advice unnerving coming from the UK but South Africans just live with it and use taxis. Apparently the suburbs are a nicer bet if you're holidaying in Durban. I also recommend Valley of 1000 Hills as a near Durban trip.

Back to the hotel: staff are very helpful and friendly, some of the best I've witnessed. Hotel food is lovely and well priced. Breakfast nice too.

Room was well decorated and had all amendities needed. Large safe that takes a laptop too. Tv a little annoying as reception bit fuzzy. Air con was also quite weak so took a while to cool the room down, but meant it was very quiet. A pay off?

Black mark for charging for internet - 170rand (£17) for 24hrs. I think it's terrible when 5 star hotels charge extra for internet.

Gym room is full of weights and a few cv machines. Pool is tiny, as usual never as good as the hotel website photos.

So overall I was very happy with the Hilton and recommend it.

  • Stayed November 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ragingragnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC area
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 19 November 2010

This hotel is clean and comfortable, nothing spectacular but still nice. The food options at and around the hotel are limited. Would recommend for short stays.

  • Stayed December 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tnc2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vorarlberg, Austria
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 4 November 2010

It was a pleasure to stay there. One can discuss about the location but for me it was very convenient since we had our exhibition right beside the hotel in the International Convention Center so it was very convenient.
Breakfast was rich and good, the room was spacy and clean and well equipped.
There was one small problem with the water pressure in the shower, you had to adjust the tap twice and then finally it kept the pressure. Also, a little bit stronger light sources would be nice in the bathroom - shaving was funny.
The best thing was the staff: always kind, smiling, eager to help and fast. Cehckin and checkout was fast and professional.
The only drawback was the view from the room.
A beachside hotel might make your stay in Durban more beautiful.
All-in-all: Hilton Durban is worth it.

  • Stayed November 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malenykij_polgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 30 September 2010

Stayed for quite few days. The sad part is that, they charge for water and they treat water as luxury. You will not find more than 1 bottle of water in the room. Room servicing takes long time and its difficult to get the line as well. Check in and check out was delayed as well. Good part..room overlooks the durban stadium and hence could see the excitment of Cricket match

  • Stayed September 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Travelsfun4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Durban

Property: Hilton Durban
Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Durban 5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Hilton Durban Hotel Durban
Hilton International Durban

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