I could have said the experience I had at the Blue Waters Hotel was average, but with the commotion and disrespect from the Dining Room Manager on 24 October 2013, I was so dissapointed and will never recommend the hotel to anyone.
There were different groups at the dining hall for lunch, howver I noticed different, especially racial discriminatory treatment. Apparently there is a standing hotel policy stipulating that drinks served to the hotel patrons must be be opened.
However as I observed the waiters, including the manager on duty that day did not observe this policy when it came to a certain group either on perceived status or colour. Others were served drinks that are sealed and others even when humble requesting were informed the policy states you cannot have such an exception to the rule.
My comment is made to recommend that if rules or policies are made they are made to apply to all and be implemented properly without reference to either colour, status or any form differentiating criteria. I was dissapointed and due to the dissapointment note as well the few floors that are dusty and a health hazard because in one way or another they are used despite the state they are in.
- Official Description (provided by the hotel):
- The Blue Waters Hotel is a three star beach front hotel located on Durban's famous Golden Mile in KwaZulu-Natal, South Africa. The Blue Waters Hotel specializes in offering the best accommodation at affordable rates to corporate business, honeymooners, sports teams, groups and holiday makers alike. We also specialize in hosting unforgettable wedding receptions. We have a number of wedding venues to choose from depending on the size of the function required. The hotel offers business conference and function facilities for small to large events. ... more less
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- Also Known As:
- Blue Waters Hotel Durban
- Blue Waters Durban