We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average” 3 of 5 bubbles
Review of Protea Hotel by Marriott Durban Edward

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Protea Hotel by Marriott Durban Edward
Ranked #11 of 41 Hotels in Durban
Maastricht, The Netherlands
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Average”
3 of 5 bubbles Reviewed 24 January 2014

During our one month family road trip through South Africa, we stayed in Durban for three days to visit some friends.

The location is not bad at the beach, but not great during the winter season with the wind howling by your window and balcony.
The hotel is clean, the rooms are very good, the food is good and the service is very friendly. We have our thoughts about Durban, and they made it clear to us that the city is not safe for tourists, especially without a guide.

DO NOT BELIEVE ANYTHING THE CONCIERGE SAYS, HE RIPS YOU OFF!
Due to these safety concerns, the concierge at the time (an older Indian man) booked a 'special tour' for us with a taxi which would take us around all the sites of Durban for 900 Rand, this would take the entire afternoon. The driver was NOT supposed to leave us.

The 'special taxi' turned out to be a beat up old car with a young driver. He was very nice but a bit strange. He drove us around town a bit, stopped at the harbour for 5 minutes so we could take a picture, then drove us to the Indian market where he dumped us for an hour (!!!) even though he was not supposed to leave us alone. The sign at the entrance saying 'enter at your own risk' and that they were not responsible for any 'theft, injury or loss of life' did NOT make us feel better. Thankfully he came back and picked us up as he had promised (thank god) and we drove to the soccer stadium where we stayed for a few minutes (we couldn't go up for various reasons) and then he drove us back to our hotel, cashed the 900 Rand from the concierge (whom we had to pay up front) and was off (1 1/2 hours after we had started). The concierge was obviously in on this as he was nowhere to be seen for the rest of the day and avoided us the other days. Our local friends were shocked.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Asagineechan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

334 reviews from our community

Traveller rating
    93
    121
    76
    27
    17
See reviews for
54
99
33
77
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Folkestone, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 19 January 2014

Stayed in March 2013 for 3 nights. On the golden Mile opposite the beach - the Hotel was very clean and comfortable. (They have smoking rooms if you request them). The staff are very friendly and knowledgeable. The only meals I had were the breakfasts which were high quality hot and cold. When I went out for dinner in the evenings the concierge made sure to order me a taxi and make sure it collected me. Will definitely stay there again

  • Stayed March 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Located on the Golden mile and is directly across the road from the seaside. During the day you can walk for miles along the promenade and snack or people watch for hours. Hotel has been refurbished with taste. The dining room, with its columns and exotic woods is worth a visit, and the food was excellent.

  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 bubbles Reviewed 30 December 2013 via mobile

Stayed here for 1 night whilst in Durban and whilst it did the job needed (bed for the night in Central location would not stay here or indeed Durban again)

Whilst the hotel is indeed central the back entrance of the hotel leads onto a undesirable back street and we were advised not to use this an a means of coming and going.

Whilst stood at the front of the hotel in the morning also had 3-4 people coming up and asking for money.

The room whilst old fashioned was of a good size with a large clean modern bathroom and looking out onto a side street (of which we saw people urinating/drunk/vomiting etc)

The staff were ok with the receptionist, concierge and security guard being very pleasant.

Breakfast was the usual spread with an egg station.

Whilst this hotel was ok for what we needed we would not stay here again.

Stayed September 2013, travelled with friends
Helpful?
5 Thank DizzyBlonde23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Durban hotels

Gothenburg, Sweden
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 28 December 2013

Simply poor standard in general, this is not more than max a 2 star hotel. Poor service in the resturant, long time to delivery. The picture on the pool area is simply lying. To walk outside was not only by us but likewise from our treveling partners considerd unsafe.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Clas-Erik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
260 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 bubbles Reviewed 28 November 2013

This was clean, comfortable and well-located, and the staff in reception were charming, though the room was really quite small and walking around the end of the bed became a little tiresome. Reception was quipu ire charming, even though they were clearly busy as quite a group came in at the same time as us. We didn't use restaurant so I can't comment. The wifi was very slow.

In all it was unexceptional accommodation, and I would stay again, if just for the friendly reception

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank glts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Anglia, United Kingdom
Level Contributor
373 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
3 of 5 bubbles Reviewed 21 November 2013

Colonial style rather old fashioned hotel situated o sea front. Rooms basic but clean. Went for lunch in the restaurant and service was very slow the time between sitting down and being served a baguette was over an hour but the food was good and reasonably priced. The area around the hotel felt less safe than we had felt in previous hotels and the guide advised us to only venture out in groups.

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank LesGUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Durban hotels
0.6 mi away
Hilton Durban
Hilton Durban
#4 of 41 in Durban
4.0 of 5 bubbles 1,319 reviews
0.6 mi away
Southern Sun Elangeni & Maharani
0.9 mi away
Belaire Suites
Belaire Suites
#10 of 41 in Durban
3.5 of 5 bubbles 404 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Blue Waters Hotel
Blue Waters Hotel
#13 of 41 in Durban
3.5 of 5 bubbles 560 reviews
1.2 mi away
Suncoast Towers
Suncoast Towers
#7 of 41 in Durban
4.0 of 5 bubbles 425 reviews
0.4 mi away
City Lodge Hotel Durban
City Lodge Hotel Durban
#15 of 41 in Durban
4.0 of 5 bubbles 129 reviews
Show Prices
Show Prices
Show Prices

Been to Protea Hotel by Marriott Durban Edward? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Protea Hotel by Marriott Durban Edward

Property: Protea Hotel by Marriott Durban Edward
Address: 149 O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 41 Hotels in Durban
Price Range (Based on Average Rates): £
Hotel Class:4 star — Protea Hotel by Marriott Durban Edward 4*
Number of rooms: 131
Official Description (provided by the hotel):
The Protea Hotel by Marriott(R) Durban Edward harks back to a time of Victorian elegance. This world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, the Protea Hotel by Marriott(R) Durban Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Protea Hotel by Marriott(R) Durban Edward with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia, Agoda and Odigeo so you can book your Protea Hotel by Marriott Durban Edward reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing