During our one month family road trip through South Africa, we stayed in Durban for three days to visit some friends.
The location is not bad at the beach, but not great during the winter season with the wind howling by your window and balcony.
The hotel is clean, the rooms are very good, the food is good and the service is very friendly. We have our thoughts about Durban, and they made it clear to us that the city is not safe for tourists, especially without a guide.
DO NOT BELIEVE ANYTHING THE CONCIERGE SAYS, HE RIPS YOU OFF!
Due to these safety concerns, the concierge at the time (an older Indian man) booked a 'special tour' for us with a taxi which would take us around all the sites of Durban for 900 Rand, this would take the entire afternoon. The driver was NOT supposed to leave us.
The 'special taxi' turned out to be a beat up old car with a young driver. He was very nice but a bit strange. He drove us around town a bit, stopped at the harbour for 5 minutes so we could take a picture, then drove us to the Indian market where he dumped us for an hour (!!!) even though he was not supposed to leave us alone. The sign at the entrance saying 'enter at your own risk' and that they were not responsible for any 'theft, injury or loss of life' did NOT make us feel better. Thankfully he came back and picked us up as he had promised (thank god) and we drove to the soccer stadium where we stayed for a few minutes (we couldn't go up for various reasons) and then he drove us back to our hotel, cashed the 900 Rand from the concierge (whom we had to pay up front) and was off (1 1/2 hours after we had started). The concierge was obviously in on this as he was nowhere to be seen for the rest of the day and avoided us the other days. Our local friends were shocked.
- Official Description (provided by the hotel):
- The Protea Hotel by Marriott(R) Durban Edward harks back to a time of Victorian elegance. This world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, the Protea Hotel by Marriott(R) Durban Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Protea Hotel by Marriott(R) Durban Edward with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip. ... more less
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