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Gooderson Tropicana Hotel
Ranked #33 of 43 Hotels in Durban
Derry
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Met our needs”
Reviewed 28 June 2011

Beach just across the road and near to ICC, although advised not to walk on own. Staff very friendly. Can get airport shuttle from hotel, much cheaper than taking a taxi, but leave yourself plenty of time as takes about an hour as the shuttle goes around other hotels to pick up.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with OctopusTravel

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1 Thank DoLovetravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Pretoria, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 April 2011

This hotel is on the beach! What more can you ask for? Unfortunately, it is not a safe area - clients have been mugged at knife-point on the beach and although nothing was taken and there were no injuries or damages, it was a scary experience for them when visiting a 'friendly' city.

If you arrive by coach, make sure the Security stays with the luggage on the pavement. Keys for the group (we were 29 people) were ready, and check-in was done quickly and efficiently. What I do like about the check-in was that Reception ensured that every room-key was allocated together with two numbered luggage tags/stickers for the guests put onto their luggage themselves. This ensured that luggage arrived promptly at the correct room.

The hotel is quite old and has two very slow lifts (but they both work).

I have never had any problems with valuables etc getting lost or disappearing from rooms during my stays (nor my guests), but I do know some colleagues who have claimed that security is not that tight.

Rooms are clean but old style and some look a bit tacky, but you don't feel as if you have to jump from the door to the bed to avoid touching the carpets ...... Bathrooms are clean, and depending on the type of room, most have a shower inside the bath. I hate shower curtains, and here is proof again, that a shower curtain is a waste of time. Most of the shower water ends up on the bathroom floor.

I wish that hotels would stop using stupid little bottles of shampoo or shower gel, as I forever battle to get the last drop out of the bottle. If your stay is longer than 2 days, you have my sympathy for trying to get those last drops out of the un-replenished bottles.

Air-conditioners are really old but you do have sliding windows that you can open if you don't like the aircon noise ..... but remember, you will then get the noise from the road (and the waves across the road).

If you do have dinner at the in-house restaurant, have some of Alan's lamb curry. I don't normally eat stews during a tour, but can vouch for Alan's very hot spicy curry - Delicious!! Buffet dinners have sufficient variety but ask the Restaurant Manager if there are many tour groups in-house, then ensure that you go and have dinner a bit earlier, as the food is good and large groups tend to eat more .....

Breakfast is the normal hotel buffet. Freshly cut seasonal fruits, yogurts, cheese, breads, hot buffet, the usual. Even if you are allergic (read fussy) to certain foods, you can't claim that you weren't able to eat breakfast. The orange juice, is real .... not plastic ...

All-in-all, if you have to stop-over in Durban for a short stay and are on a tight budget, I would definitely recommend this hotel. The rooms are okay, the food is good, and well, just keep your eyes open on the beach or if you go for a walk on the "Golden Mile" .... after-all, you are in Africa doll ....

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zanywarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 December 2010

I often stay at this hotel with Tour Groups.

It is a sad fact that many tour operators in Europe operate on a cut-throat budget when selling tours in Southern Africa, and in order to sell packages they compromise heavily on the experience offered to the client. The trend, especially in Western European countries such as Holland and France is to offer packages that are cheap and packed with a large quantity of activities instead of less activities of a higher quality. This tends to go hand in hand with accommodation options to match.......

If you are the kind of guest that is happy in a 30-40 EURO per night hotel in France, this hotel will be better than your expectations.... it will be fantastic..... but..... if you are the kind of guest that enjoys eating at Michelin restaurants...... stay away....

PROS
- Price is great.
- location is on the beach.
- food quantities on buffet are copious, food quality is OK.
- rooms are large, basic but comfortable.
- beds are comfortable.
- bathrooms are perfectly OK and clean. There is always hot water.

CONS
- location is not really safe for walking around at night.
- food quality is OK but not great.
- rooms are old and need refurbishment but they are OK.
- the area can be noisy, so if you are a light sleeper, you may struggle to fall asleep, especially during events, holidays and long weekends...
- bathrooms are old and need refurbishment.
- Lifts are slow.
- Service is generally slow, although sometimes it can be fast......
- Parking in the street is a problem. The undercover parking is available, and I'm not sure how much it costs, but it is not a pleasant walk for the fainthearted...I was nervous walking to and from the garage with my wallet in my pocket.....The garage is located in a building that has been seriously vandalised and one has no choice but to feel threatened....

WOULD I RECOMMEND THE HOTEL TO A FRIEND?
Yes, I would, but only for a short one or two night stay on business near the center of Durban, at a fraction of the price of some of the much nicer hotels. I would not recommend it for a prolonged stay, or for a holiday with family, unless it was for a short stopover in Durban.

Note that the business centre is basically just to read e-mail.... and slowly.....

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TechnoWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 December 2010

My friend and I had flown in from Canada for the Comrades Marathon. I was pleasantly surprised by this hotel. It's not the Hilton- the decor is slightly outdated- but you can tell it must have been one of the true gems of the beach front in it's day.

I felt very safe there, and was pleased that they held your key at the front desk upon exiting the hotel. The rooms was clean, and with the exception of people blowing Vuvuzelas in the hallway, our stay was pleasant.

The Seven Palms restaurant had an AMAZING breakfast buffet with everything you could possibly ask for. The wait staff was always handy to top up your coffee. Exceptional!

Great Location right on the Golden Mile. Such friendly staff. Would certainly stay there again.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 November 2010

Having read all the recent reviews I went with an open mind- 1st impressions very dated and yes the rooms do need upgrading, but the linen was clean and beds comfortable- we slept really well. Sea views wonderful - if you able to get sea front room.
Area- not best but as long as err on side of caution not a problem. Be guided by the staff- although they did want to book us a cab every time we ventured out.
We were two ladies attending a conference in the nearby ICC so it was in a good located for that. We met up with some other like wise ladies also on the conference and we walked out at night in groups of four+ and had no problems just walk in well lit areas and keep off the beach at night.
The staff really made our stay they were wonderful and all really helpful at all levels. And the food pretty good too for a three star hotel- breakfast plentiful and good variety. Fantastic fillets steak from the bar menu at only £4.50 I dont think many hotels will beat that.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelal0t2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Unawatuna, Sri Lanka
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2010

Appreciated the friendly staff - lots of smiles, helpful suggestions and a few jokes thrown into the mix. Created a relaxed atmosphere and made us feel at home :-)
One of the best things was being able to open the big window of the room and hear and feel the sea breeze - so make sure you ask for a sea facing room!

Breakfast was a welcome surprise, huge buffet of hot food - with a chef cooking eggs to your liking! Fresh fruit, cheese platter and pastries along with the expected cereals etc.

Only complaints were small - a hairdryer attached to the wall which had so little ooomph it took me 30 min to dry my hair! (be good to have some quality hairdryers available at reception) And scratchy bed covers which made it a little uncomfortable to lye on the bed and relax .... (easily fixed though, just pulled them off)

Overall enjoyed the retro feel - felt like I might have been in a late 70's movie... although it was the hospitality from the statff that made it!

Stayed August 2010, travelled as a couple
Helpful?
Thank Verity M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lerwick, United Kingdom
Level Contributor
221 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 22 March 2010

I was unsure about staying in this hotel after reading some of the reviews, but I needn't have worried.
We stayed 2 nights and found it a pleasant place to be. The staff were all friendly and helpful and the concierge told us how to keep safe, what attractions to visit and recommended an excellent place to eat.
The hotel's own bar did good value meals and we had dinner the first night and lunch the next day in there.The breakfast was good too.
There was free internet which is a rare thing to find in South Africa.
The only downside was that the road was all dug up and closed at the front of the hotel so we had difficulty finding the place when we arrived. This no doubt will be finished for the world cup.
The car park was in an adjacent building across the street.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MultiTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gooderson Tropicana Hotel

Property: Gooderson Tropicana Hotel
Address: 85 Marine Parade, Durban 4056, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 43 Hotels in Durban
Price Range (Based on Average Rates): £
Hotel Class:3 star — Gooderson Tropicana Hotel 3*
Number of rooms: 168
Official Description (provided by the hotel):
Holiday Hotel in South Beach area, 10 minutes from city center. ... more   less 
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