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“Loved this Place!”

The Heron Guesthouse
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The Heron Guesthouse
Ranked #173 of 258 Durban B&B and Inns
Reviewed 22 May 2008

Had a lovely time at the Heron Guesthouse. The manager/hostess, Joy was most helpful, friendly and welcoming. Lovely to chat too. The ensuite rooms, where I stayed upstairs are lovely (I believe there are rooms downstairs too), some have en-suite, jacuzzi style baths (stunning), great view over the city, delicious breakfast is served outside on the verandah by Joy and her team. The rooms upstairs are fully equipped for self-catering guests and there is a dining room area and lounge with TV for those who would rather stay in and relax. There is a computer with interenet for those busy exec's who can't stop working. Clean, fluffy, soft towels.Clean crisp linen, fully serviced rooms. What more can a girl ask for when looking for a relaxing get away or a business trip? Want somewhere simple, unfussy and comfortable to stay in - definitely recommend it. Oh, and there is a lovely pool to laze around on those hot, humid days. Great place, great ambience!

  • Stayed: November 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank JITTERBUGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 16 of 16 reviews

Reviewed 24 October 2007

Hi

I am a visitor to this country! Surely they should roll out the red carpet when u arrive. Only to say that we booked out after 2 nights - a TERRIBLE experience (4 star rated BAD experience).

Arrived and told to pay up-front. The rooms walls are peeling, towels are bleached, not sheets, smelly mould on the ceiling, dust in bath, kitchen advertised NOT available or microwave, no phones in rooms, not phone available at reception for guest, pool filthy, no table/desk for executive to work, plasma tv noisy at night, cannot park your car in the space provided, hostess is argumentitive and no help what-so-ever. When we decided to book out as a result of this bad smell - we were told that we would loose 25% of our payment. If this is an South African experience then I rather stay at home. Pathetic and you get charged R500/night.

I cannot believe that we when you complain - thet attitude that you get from this woman. We enquire about the mouldy smell in the room and she only argue that no-one else has complained. I cannot believe that they have a four star rating.

DON"T STAY here you WILL waste your money and NOT enjoy a DURBAN experience.

Stayed: October 2007
1  Thank BOBPOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017
Google Translation

Room Tip: Aucun conseil car cet hôtel est à éviter.
See more room tips
  • Stayed: January 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Domy42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2007
Google Translation

  • Stayed: October 2007, travelled on business
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank sainbel69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heron Guesthouse

Address: 25 27 Heron Ave | Morningside, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #173 of 258 B&Bs / Inns in Durban
Price Range: £35 - £60 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Ideally situated in the heart of the most upmarket area of Durban, Berea/Morningside. We are near the best restaurants and close to Durban's golden mile (5 minutes drive). We have 10 luxurious en-suite bedrooms. All fully airconditioned and two of our bathrooms have romantic jacuzzi spa-baths. Joy, our manager will pamper you with style. Come and stay with us....you won't be disappointed.We also have our own vehicles to collect you from the airport. Simply e-mail us your flight details and we will collect you in style. ... more   less 
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