We have just attended a wedding at Bonamanzi. Setting is spectacular and it all went off really well.
We were a family of 5 sharing 3 rooms. Our room was basic and comfortable. Shower however did not drain and really not great having a shower with all the scum floating around and settling later to resurface. Toilet also did not flush properly and took ages to refill. In the other 2 rooms the showers barely worked. All the shower doors were also falling off and would not close.
Management needs to check these items on a regular basis. I too run and 30 bed establishment and make sure I check on these items and not wait for guests to report them. The rooms are not really private, in that the curtains on rods with plastic rings do not close either and all broken. A short person will not be able to pull them closed. When closed they still allow plenty of viewing around the sides. Don't be so mean and try and save on another 1/2m of curtaining.
We looked into the newly revamped rooms and they are much better. Done away with tiny plastic showers, and have them bigger and open with no doors that can break. Bedding too is much improved.
I see others have commented on upgrades and I totally agree. For the rates we paid was really disappointing.
Staff were friendly and helpful. Breakfasts outside fine, but when the scrambled eggs turn into lumpy blue clogs its time to get rid of it. Again supervision and management guys.
Setting is great and bush atmosphere nice.
Its the attention to small things that make all the difference and suggest you seriously address those issues. Yip I agree its continuous and hard work, but that's what makes a place great and a stay worthwhile and makes you want to go back.
- Official Description (provided by the hotel):
- Bonamanzi Game Reserve, a Big 4 Reserve, is a Natural Heritage Site bordered by the spectacular Lake St. Lucia Isimangaliso Wetlands - a World Heritage Site - and the magnificent Hluhluwe River.This privately owned game reserve and safari lodge is widely recognised as one of the best birding destinations in Southern Africa. Lake St Lucia and the Hluhluwe River give Bonamanzi its Zulu name, meaning "Look, Water!". Its almost 4000 ha teams with game, and one of Bonamanzi's special features is that it provides a safe and interactive bush experience in which you can do walks or drive, with or without the company of a trained field guide. To see the Big Five animals, the famous Hluhluwe Imfolozi Game Reserve is a short 20 minute drive away or join us on one of our Game Drives.A wonderful climate prevails all year long with splendid summers and warm winter days. Set your own pace as you absorb the peaceful sounds and spectacles of three adjoining eco-systems: coastal grassland, tropical forest, and woodland. Comfortable Accommodation and every facility is available to ensure that your stay is a pleasant one, be it a peaceful getaway for couples or families, or Conference and Events or Weddings parties. And there are plenty of Activities from Boat Cruises, Bird Safari and Game Drives to relaxing at the pool at Lalapanzi Camp to ensure that your every whim is catered for.Bonamanzi Game Reserve is easily accessible, being just a few hours drive from the Durban airport as well as the Golela border post with Swaziland, and perfectly situated to explore the splendour of this heavenly part of the world. Come, and experience Zululand's warm and friendly hospitality at its finest - we'd love to share it with you ... more less
- Also Known As:
- Bonamanzi Game Park Tree House Hotel Hluhluwe
- Bonamanzi Game Reserve Hluhluwe, South Africa - Zululand