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“Excellent Service”

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Garden Court Ulundi
Ranked #1 of 1 Hotels in Ulundi
Certificate of Excellence
Durban, South Africa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service”
Reviewed 1 April 2014

The hotel provides the best service in the region. It is the only hotel of its sandard and it has kept improving all the time. We are proud to have such a hotel. Any chance of expansion will be welcomed

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Nkosinathi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 reviews from our community

Traveller rating
    55
    34
    15
    4
    3
See reviews for
16
11
3
78
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Heidelberg, Gauteng, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2014

This place is wonderful. The people are warm. I could only suggest that you use stronger chemicals to fumigate your rooms because guests still smoke in non smoking rooms. Can blame for that. Welldone.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Saul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 February 2014

Rooms are large and comfortable and service is good. However the rooms frequently have unflushed toilets and unwashed baths (from previous occupants) , the air conditioners frequently are out of order and the provision of tea, coffee and sugar and ablution expendibles is always short!


  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East London, South Africa
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2013

My wife and I were attending the family bereavement at Ulundi. We stayed for one night on Friday 22/02/2013. We were pleasantly surprised by the room comfort and cleanliness, something we we did not expect. On Saturday night we slept at another Garden Court in a big city on our way home. That is when the element of surprise and appreciation of the Ulundi Garden Court was hightened. Ulundi Garden Court bit the former hands down!

Room Tip: We could not make the comparison but ours was on the first floor facing South. It was very comfortab...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level 6 Contributor
666 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 21 July 2012

We found this place by chance in our drive through south africa. We thought it was a really pleasant oasis and a nice break from some bare B&Bs. This is much like a Western Hotel, but locally run and, I assume, owned. They are clearly still learning to run a western style hotel but we still found the ammenites nice. Lovely pool, bar and huge breakfast. We found it to be a nice launching pad for the province if coming in from the west.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PelleasPhiladelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOhannesburg
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2011

We checked in to the Garden Court after a long and tiresome journey on the 12th November 2011 and early Sunday morning, only to our dismay to be given a room that was occupied. We then unlocked the room only to be startling a couple which was comfortably asleep in the room.

We then addressed this with our host who simply gave us another room with no apology what so ever. We then raised the issue of security and we had no answers.

We were extremely disappointed by what could have been a beautiful stay.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Akhona N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 November 2007

We stayed for 2 nights as part of Titan tour of South Africa and basically the accommodation was not the best. However we had a braais (barbecue) with Zulu dancing as part of the tour which was absolutely brilliant and we could not fault that.
Our accommodation was a good size bedroom but sadly needing urgent upgrading - the airconditioning did not work; no hot water when we got up the following morning and the "Fast speed internet access" was too slow for words. Our tour manager did, however, eventually, resolve these problems. Had we been independent travellers I am not confident that we would have had the same outcome. Choice of accommodation in Ulundi is not vast and I suspect this breeds complacency. Would not stay here as an independent traveller.

  • Liked — Hardly anything
  • Disliked — Complete apathy
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Breconian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Garden Court Ulundi

Property: Garden Court Ulundi
Address: Princess Magogo Street, Ulundi 3838, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Zululand > Ulundi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ulundi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garden Court Ulundi 3*
Number of rooms: 72
Official Description (provided by the hotel):
Set in the heart of KwaZulu Natal, Ulundi is a destination steeped in culture. In addition to being an ever-expanding business centre, Ulundi also embodies something of the essence of the Zulu Kingdom. A stay at the Garden Court in Ulundi offers guests the opportunity to enjoy affordable comfort, with excellent facilities for both business and leisure travellers, while enjoying a cultural experience that forms an integral part of the fabric of South Africa. ... more   less 
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