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“Absolutely beautiful, luxury and comfort”

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aha Royal Palm Hotel
Ranked #8 of 18 Hotels in Umhlanga Rocks
Johannesburg
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Absolutely beautiful, luxury and comfort”
Reviewed 10 January 2013

We stayed in a junior suite and was absolutely stunning. Can only imagine what the penthouse would be like. ideal position and location, opposite gateway. After a long hot day in Durban's summer weather, we really really appreciated this hotel. very nice, a definite must and reasonably priced. Very peaceful sleep.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrasheenJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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265 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2013 via mobile

Having grown up in Durban and visiting this city many times each year, I was nervous when this hotel was recommended by a friend.
I'd never heard of it !
I'm glad I did - it's spectacular.
Within walking distance of Gateway shopping mall and 3 minutes drive from the beach - it's ideally suited.
Although our room did have a nice balcony, it overlooked some grubby apartments...no big deal. No sea views.

The room itself, we opted for a suite - was magnificent.
Generous cupboard space, a pretty entrance, stunning beds, beautiful bathrooms and a really great living room.

It certainly helped to have a fridge and microwave in the room too !

Breakfast was well laid out and very good.

I will certainly recommend this hotel to anyone and everyone.
Top marks and I look forward to revisiting soon.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avi2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2013

We stayed at the Royal Palm just before Christmas. The rooms are fantastic, however the cleaning service left much to be desired. The breakfast was the same thing everyday which is not on for a four star hotel. Really think the staff need training on customer service. The reception staff and porters were great though.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SneedoGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bern, Bern, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 December 2012

I spend one week in Palm Royale and it is realy difficult to find the right words for this PlaceI am still very immpressed. I was traveling almost in all the world but such a service and such a friendly staff i never saw before in other Hotels.
Everything is clean, beutifull beach, fantastic Food. All Staff and the management takes good care of al guests. One very big thans to Mr Iranka (F b Manager) He is realy very profesional and capable in managing all the restaurants and Bars.
much fun on the Beach and Fantastic Evening shows was provided from a Fantstic Animtion Team under the Leadership of a Croatian Guy names Alberto
Alberto, Natalia, Christina, johny, Christina and Nastia was doing a amazin job
In this Hotel i will turn back with a big plesure

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tzaneen
2 reviews
Reviewed 27 December 2012 via mobile

Airconditioning does not work
Called them many times
They tried to fix but the next day they stop working
Also cleaners don't clean floors to mop
Many other residents complained about Airconditioning not working

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MShakeelM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level 5 Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 December 2012

I stayed here for 1 night on a business trip.
The rooms are very large and include Kettle, Empty fridge, Lounge, Kitchenette, seperate bath and shower. Room safe.
The bathroom was well stocked with toileteries and even GHD hair straighteners!
The bed was very comfortable and the room clean.
There was a balcony with table and 2 chairs, but only views of more flats.
The hotel is situated within a large shopping mall with plenty of shops, restaurants, cafes etc.
I would not recommend eating in this hotel, my experience of breakfast was terrible, flies in the fruit and yogurt!
I would say the hotel is in a safe area.

Room Tip: I stayed in Room 311
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnieCat60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 December 2012

Stayed here for two nights on business. I was surprised how good the room was - spacious, clean, modern, great bathroom. And this was the standard double.

No free wifi, breakfast was decent even though the level of 'service' is so intense I had to tell the many waiting staff I was fine and didn't need constant attention. The staff in general were well mannered, even if most didn't seem to have a clue about anything. Trying to check out and pay for more than one room took half an hour.

If you just need a place to sleep, this place is excellent. If you are looking for a hotel with some character and facilities, not so great.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisGBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about aha Royal Palm Hotel

Property: aha Royal Palm Hotel
Address: 08 Palm Boulevard | New Town Centre, Umhlanga Ridge, Umhlanga Rocks 4320, South Africa (Formerly Three Cities Royal Palm)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #8 of 18 Hotels in Umhlanga Rocks
Price Range (Based on Average Rates): £
Hotel Class:4 star — aha Royal Palm Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
Situated just 20 minutes from King Shaka International Airport and in close proximity to the La Lucia Ridge office estates, the Umhlanga village and the Umhlanga beachfront, aha Royal Palm is an ideal location for both business and recreational travel. The aha Royal Palm Hotel offers a selection of stylish accommodation, from junior suites to studio and 2 bedroom apartments, through to 2 and three bedroom penthouses. All rooms and suites feature numerous facilities and state of the art technology. ... more   less 
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