I organised a training for my distributors from all over Africa to be in Durban. I decided to lodge them all at the Road Lodge in Umhlanga based on the great reviews and also on price. Well, it was the worst decision. No friendly welcome! Not a very accommodating receptionist! No maintenance staff on duty on Sundays! Some guys had been travelling by bus from Malawi for two days and we're not even allowed to check in 1 minute before 2pm. We were told that these are the rules and nothing can be done about it. The craziest thing is that I was told that because the hotel was fully occupied the night before, that there are no towels available. When I heard this, I told them that I'm checking out immediately. The towels only became available at 3.30pm.
The worst thing is that we all have to suffer through this for another 4 days because everyone was forced to pay 100% upfront! I'm disguised and embarrassed!
Welcome to not so hospital SA my fellow distributors!!
- Official Description (provided by the hotel):
- Road Lodge Umhlanga awaits you. It’s hotel number 44 in the City Lodge Hotels group, it's the biggest Road Lodge in the country (with 125 rooms) and the great news is that it's open from mid August. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ebookers and Hotels.com so you can book your Road Lodge Umhlanga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Road Lodge Umhlanga Ridge Hotel Umhlanga Rocks