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“Impressed” 4 of 5 bubbles
Review of AHA Gateway Hotel

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AHA Gateway Hotel
Ranked #7 of 18 Hotels in Umhlanga Rocks
Durban, South Africa
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Impressed”
4 of 5 bubbles Reviewed 22 November 2012

I stayed for one night at this hotel. I found the hotel staff very friendly and welcoming. The key for my room was faulty and they tried very hard to fix it timiously. The rooms are modern and the sheets clean. I was told that there would be a bar fridge and there wan't but no worry I didn't need any more alcohol anyway. The only thing that could be complained about is that the toilets and shower are in the same room. This could be an isssue if you have visitors. The location to the mall is excellent and I will stay there again.

Room Tip: ask for a room facing te mall
See more room tips
  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rod D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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280 reviews from our community

Traveller rating
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    106
    48
    12
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Johannesburg, South Africa
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 20 November 2012

This hotel is amazing and is located in a great area,Right next door to the Gateway Mall.This hotel has so much to offer:

The rooms are inter leading in a very smart way that even I cant discribe.

If you get one of the good rooms like me,you will have an amazing view of the place.

I advise you to stay here and enjoy KZN'S FINEST!!!

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kamogelo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 10 November 2012

the hotel is located near the gateway shopping mall, that is great value, the staff are kind, attentive and go the extra mile by all means, specially the managers on duty. however they cant make up for the problems the rooms have! rooms that are close to the floor openings, get all the noise from the bar and or the reception, we had a hard time trying to rest with all the noise projecting in the rooms. and some rooms had a humid feel, water in shower was not consistent in temperature and no detail in cleanness.
I am sure there is room for improvement

Room Tip: Avoid rooms near the floor openings
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  • Stayed October 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nafha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johannesburg
Level Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 11 October 2012

Decent room, with a rather unpleasant view over an unused waterpark - pretty depressing.
Fine as a one night business hotel, and good value at R950, incl breakfast, but nothing special.
The normal touches- pay per view, breakfast room service, are all absent, but this is a 3*** , so I guess that's to be expected.
Staff are good, and well trained - check in & check out are swift & accurate. Restaurant service is very friendly and organised.
I wasn't crazy about the restaurant "construct your own platter" theme, but some ( esp families or groups) might get some value from this.
Excellent location in the middle of the Gateway complex, easy stroll to many other places to eat & be entertained.

Room Tip: anywhere is going to have a view of either the waterpark or the road. I'd choose the road.
See more room tips
  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AndySmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Umhlanga Rocks, KwaZulu-Natal, South Africa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 October 2012

The staff and quality of food at Gateway hotel is brilliant for functions.Good central location and very modern facilities androoms.Can strongly recommend for weddings and functions.The rooms are als overy nicely designed and although its right at Gateway there is no noise.Our only regret is that we wish we had tayed longer at the hotel

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2012 via mobile

Wow! Totally amazing! Staff are very friendly and the hotel is gorgeous and spotless! Gateway shopping centre is right next door and it is a safe walk to get there.
Rooms are spacey with lots of storage space and a fantastic bed! Missed not having a bath but the huge shower made up for that.
Breakfast was great with lots of variety. Only negative was that I found a few dirty dishes at breakfast.
Will recommend this hotel to everyone I know.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MegzC89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 May 2012

I have now stayed in this hotel twice due to the pure brilliance of it's location and being so close to the mall you do not have to drive anywhere. The rooms are nice and spacious and I like the sliding doors and balcony. It has everything you require whilst on a business trip and is perfect for the price.

Room Tip: If possible rooms facing the mall is better as I enjoy the sun in the mornings.
See more room tips
  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tracy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AHA Gateway Hotel

Property: AHA Gateway Hotel
Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Umhlanga Rocks
Price Range (Based on Average Rates): £
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
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