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“comfort and easy access to mall and airport in Durban”
Review of AHA Gateway Hotel

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AHA Gateway Hotel
Ranked #7 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 16 May 2013

I recently stayed at this hotel when I had to go to Durban for work. the room was comfortable and the direct link from the hotel to the Gateway Mall was great. The hotel is also well situated for a 15 to 20 minute drive to the airport. The staff at the hotel are very friendly. Just a pity I did not have time to enjoy and relax on the rooftop with its pool and deck chairs! Would certainly stay here again.

Room Tip: My room had a view of the water slides which form part of the Gateway Mall. Since it was too cold fo...
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  • Stayed: May 2013, travelled on business
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Thank Carin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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331 - 337 of 365 reviews

Reviewed 13 May 2013

My organization held a four-day meeting at the Gateway Hotel in the first week of May 2013 and we were treated to one of the best Conferencing experiences we have had country-wide.

Our rooms were ready on our arrival first thing in the morning, as opposed to the general two o' clock check-in which made us feel instantly at home, the Conference facilities were set up and ready for our use and the Conference team were always available, polite, extremely helpful and considerate to our needs. The tea-time snacks and meal menus were of a quality that is beyond compare. All staff throughout the hotel were extremely friendly and polite and eager to assist.

The rooms were fabulous and made us feel right at home as they were cleaned timeously and all toiletries were restocked daily. Situated right in the heart of the Gateway Mall was extremely convenient, especially for our colleagues from out of town as it allowed them to do some shopping before heading off home..

Definitely a venue I will use again and recommend to everyone.

Stayed: May 2013, travelled on business
Thank Evashnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

Checked in on Wednesday 24 for a two night stay. While the staff are very friendly, they had no record of my dinner club Corporate card even though we have a corporate agreement with Three cities Group. Paid for the stay on my private card to get things going.

This was the first time I was put on the Gate way shopping centre side, and frankly I prefer the road side. He noise from an event park outside the window is rather unpleasant.

Ordered dinner in my room both nights, service was quick. Missed a desert spoon on the first night. Second night was great,the steaks are great just don't order the sources that go with them, weak and sloppy.

Breakfast has always been a plus a this hotel and this trip was no exception. Maybe just up the service of coffee in the morning.

My major negative and the reason I won't be staying here again is that my bags were tampered with while I was at my office. I normally leave my bag set up to check on tampering and this is the first time I've been able to 100% confirm tampering.

Pity because it is a really nice, modern and Eco friendly hotel.

Stayed: April 2013, travelled on business
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013 via mobile

Stayed here for a few business days and decided to stay weekend. Nice setup. Very modern rooms. Top floor pool area was quiet and good for getaway. Close to Gateway centre for food and shopping.

There was a conference on the Friday I was there but away from main areas I was in. Enjoyable.

  • Stayed: February 2013
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Thank Lawrie_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

We had a great stay at the hotel. Everyone was very friendly. We were impressed by the hole complex. The hotel is very good situated for the shopping center, beach. Very nice restaurant.
The staff is realy nice. We arrived with a real dirty car out of the Drakensberge. I was thinking about how to get a proper car. When I came to the parking lot the next morning, the car stud there like out of the showroom. That's real coustomer care!

  • Stayed: February 2013, travelled as a couple
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Thank Fairwell61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

My wife and I stayed at The Gateway hotel at the end of January, it was an awesome experience. The hotel is brand new with very Modern features in teh rooms. We are not normally the modern chic kind of couple but we were staying in Umhlanga which has become a modern chic kind of place, so when in Rome! The value for money is execellent, the breakfast which was included was a vast array of everything you can imagine is served for breakfast, you definitely won't go hungry. I would recommend this hotel for business stays and jsut for a night or two of luxury and shopping as it is right next to gateway shopping centre.

Room Tip: I would request a room facing the water park.
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  • Stayed: January 2013, travelled as a couple
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Thank travel4life52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2013

The Gateway hotel is adjacent to the Gateway Shopping Mall, one of the largest in SA.
The hotel is modern and clean throughout. Breakfast is buffet style. Staff were very friendly. Located 15 minutes walk from the beach

  • Stayed: January 2013, travelled as a couple
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Thank MrMcAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Umhlanga Rocks
Price Range: £59 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
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