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Protea Hotel by Marriott Durban Umhlanga
Ranked #8 of 18 Hotels in Umhlanga Rocks
Johannesburg, Gauteng, South Africa
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fully booked...”
Reviewed 6 June 2014

My surname was misspelled, if only they paid attention.
Rooms are massive with very stylish interior.
Hotels around beaches tend to always over sell and this happens world wide. The view in relation to the distance is always relative.
Now I know.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tshidiso L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 18 June 2014
Dear Tshidiso L

Thank you for commenting on your recent stay at the Protea Hotel uMhlanga. Sorry we go the spelling of your name wrong, it was not our intention. All our rooms have partial sea-views and the Protea Hotel uMhlanga is within walking distance of the beach. Located in the heart of the uMhlanga rocks village, everything is just a walk away, restaurant, shops and bars.
We look forward to welcoming you back to Protea Hotel uMhlanga soon!

Kind regards

Sylvia De Fries
GENERAL MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Johannesburg, Gauteng, South Africa
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2014 via mobile

Recently stayed for a week on business. Good location to restaurants and bars and close to M4 off ramp facilitating a quick trip into Durban Central. Hotel is reasonable nick, rooms large and reasonably equipped. Great water pressure. No frills hotel - breakfast only and nothing special in terms of food. Restaurant situated in a 'bunker' with no views. Bar with no atmosphere or real thought. If you want a reasonably priced, spacious room close to local attractions and road network and are satisfied with a no frills experience, then I would recommend. if you want something more flashy, look elsewhere?

Stayed May 2014, travelled on business
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 2 June 2014
Dear John D
Thank you for commenting on your recent stay at the Protea Hotel uMhlanga, which is situated in the heart of the uMhlanga Village, close to the many restaurants. Protea Hotel uMhlanga is a limited service hotel which offers breakfast daily and conference lunches for pre booked conferences. Presently the owners are upgrading the mall area outside the hotel, which will being a new vibe to Protea Hotel uMhlanga.
We look forward to welcoming you back to Protea Hotel uMhlanga soon.
Kind regards

Sylvia De Fries
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

We thoroughly enjoyed our 4 night stay at Protea Umhlanga. It is conveniently situated within easy reach of the main roads leading to airport or Durban. We were able to walk down to the beach or for a meal - there are many restaurants within walking distance of the main entrance, including supermarkets. This enabled us to make use of the kitchen facilities in our room which was very spacious with a small lounge area to one side. The bathroom had a separate shower [not over the bath] which was a nice change. We were able to park in the building conveniently on the same level as our room. All in all we experienced a very pleasant stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elsie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 2 June 2014
Dear Elsie M
Protea Hotel uMhlanga are thrilled that you enjoyed your 4 night stay. The hotel has the perfect location allowing for easy access to the main roads leading to King Shaka International Airport and Durban Central. The hotel is within walking distance to the beach and in close proximity to the many restaurants in the uMhlanga Village.
We look forward to welcoming you back to the Protea Hotel uMhlanga soon.
Kind regards

Sylvia De Fries
GENERAL MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 May 2014 via mobile

We booked at the last minute (on the day of our first night's stay) to stay at the Protea Hotel Umhlanga.

With two small children (4 and 2), the room size was fantastic. Semi-self-catering meant making up and cleaning babies bottles using the kettle and wash-basin and was a cinch and storing snacks in the mini-fridge, ideal. The room was cleaned timeously each day and soaps, coffee/tea stations replenished consistently. Walking distance to the family-friendly Umhlanga beach, surrounded by great restaurants and shops.

We'll definitely book again at Protea Umhlanga.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 8 May 2014
Dear Nicki D
Thank you taking the time to comment on your recent stay at the Protea Hotel uMhlanga. Our spacious rooms, with sleeper couch allows families to relax and unwind. All rooms are semi self-catering equipped with microwave, mini fridge, crockery and cutlery. The Protea Hotel uMhlanga is perfectly situated in the heart of the uMhlanga village, close to restaurants, shops and within walking distance to uMhlanga beach.
We look forward to your next visit.

Kind regards

Sylvia De Fries
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014 via mobile

Stayed at the protea hotel in umhlanga for 3 nights. Pics in brochures do not resemble the actual at all. Shower size, fitting for a kid only. We requested an iron and staff sent us a broken iron that tripped the electricity. The same iron was sent to us 3 times. Rooms had to be requested to be cleaned. And even after the initial request, the rooms were still not cleaned. Absolutely terrible.

Stayed May 2014, travelled with friends
Helpful?
Thank Zaeem K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 8 May 2014
Dear Zaeem K
GUESTS' perceptions of the service they receive whilst staying at the Protea Hotel Umhlanga is the only true yardstick we have for measuring whether or not we have met their expectations.
Please could you contact me as I would like to resolve the issues you experience during your stay, as your comments will be used constructively to maintain and improve, where necessary, our service levels and facilities?
I can assure you, should you stay at Protea Hotel Umhlanga again, that every effort will be made to ensure that you enjoy our true hospitality! Please do not hesitate to contact me personally for any assistance you may require from our side in future. It would be my pleasure to assist you with your next reservation and to ensure that you are well taken care of during your next stay with us.
Kind regards

Sylvia De Fries
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coleraine, United Kingdom
Level 6 Contributor
113 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 12 April 2014

Right in the centre of Umhlanga Rocks. Right on the main drag for cafes, shops etc and 2-3 minutes walk to the beach. I had an enormous room on the second floor with small lounge area and self-contained kitchen inc microwave and fridge. Thoroughly recommended for convenience and comfort- also easy to find from the M4 freeway. Lovely views from 10th floor pool.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zotsha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 17 April 2014
Dear Zotsha
Thank you for taking the time to comment on your recent stay at the Protea Hotel uMhlanga. Situated in the heart of uMhlanga Rocks, conveniently situated close to restaurants and a short walk to the beach. All rooms are semi self-catering, equipped with microwave, fridge, crockery and cutlery. Our perfect locations allows you easy access onto the M4, a quick route to King Shaka International Airport.
Kind regards

Sylvia De Fries
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 April 2014

This was a last minute booking after the fiasco with another hotel in umhlanga, but as it turns out it was a much better hotel, certainly the best location for everything you could want, the beach, bars and restaurants, and useful shops as well as the touristy ones. Everything is clean and comfortable, and its useful to have a few self catering facilities so you can be completely flexible, especially with the Woolworths store just along the road (for uk people its not like woollies, more like m&s food). I can't find any faults and l would certainly stay here again if only l could be so lucky. I didn't try the restaurant, only because we don't really do breakfast unless it is forced upon us haha, and its really nice that the hotel offers you the choice.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review, 11 April 2014
Dear Valarie B
We are thrilled to hear that we met your expectations and that you enjoyed your stay at the Protea Hotel uMhlanga. We are conveniently situated in the heart of uMhlanga Rocks village, close to restaurants and the Woolworths Food. We look forward to welcoming your back.

Kind regards

Sylvia De Fries
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Durban Umhlanga

Property: Protea Hotel by Marriott Durban Umhlanga
Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 174
Official Description (provided by the hotel):
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodation. Most of the hotel's 174 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 44 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga

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