The hotel is situated at a central location near the beach which is very convenient. The staff were lovely everyone from reception to housekeeping one of their best features. Unfortunately for the price the conditions were not adequate and I would rather go elsewhere next time unless they improve.
The problems arose with the aircon which is only on if you are in the room due to power saving on the hotel's part. After a hot day on the beach or a night in the town one expects to come to an air conditioned room. The bathroom has no extraction fan which I found to be very bizarre as there is no window so at the least they could have a fan. The bathroom also has a very small shower and bath. I booked a double bed and instead got two singles pushed together so not great for those on honeymoon. Another downer was the fact that you have to pay extra for parking . For what is available in Umhlanga at the same price I would say this hotel is over ambitious with the rates they charge. I stayed four nights and was charged R4600.00 at another hotel by comparison which I found to be much better (walk across to Gateway, beautiful large bathroom with extraction fan, air-conditioned room) was R 2 969.00 for four nights.
On a positive note the pool deck on the 10th floor provides a beautiful view if you want to relax with a book in the sun. A laundry sevice is just downstairs so you do not need to use the hotel laundry service and the LM Grill downstairs should not be missed with the best peri peri prawns I have tasted.
- Official Description (provided by the hotel):
- This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodation. Most of the hotel's 174 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 44 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more less
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- Also Known As:
- Hotel Umhlanga
- Protea Hotel Umhlanga Rocks
- Protea Umhlanga