We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel with great service”
Review of Beverly Hills

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 21 May 2013

I stayed at this hotel in May on business and really appreciated the great service, from the moment you walk in you definitely feel that this is a hotel that cares for it's guests! The view was stunning over the beach, rock and lighthouse. Rooms are very comfortable, free wifi and coffee and tea making facilities in the room. Overall great experience and I will definitely be back!

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HelenaHLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 30 May 2013

Thank you for your wonderful review. We are so glad you enjoyed your visit and hope to see you back at the hotel in the not too distant future. warm regards General Manager, John de Canha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,121)
Traveller rating
Traveller type
Time of year
Language

942 - 948 of 1,121 reviews

Reviewed 18 May 2013

The last time I spent some time at the Beverly Hills was about 17 yrs ago. I remember it being Sol Kerzners flagship in SA at the time. How lovely to still find understated elegance coupled with fine service at this beautiful Grande Dame .
Our early check in was speedy, efficient and very welcoming.
The king size bed room was a little tight but adequate.
Lovely to have nespresso coffee machine on hand...also good variety of teas and hot chocolate.
Loved the super comfy extra length bed, magnificent view from our little balcony and not to mention a complimentary stand of fresh and dried fruit, nuts and other yummy goodies.
No matter where you are in the hotel the view is spectacular.
Breakfast is excellent with good variety .
Poolside service is superb...with the offer of constantly moving umbrella as the sun moved. Lovely big jug of ice water, tasty light meals at very reasonable prices.
We enjoyed the more casual restaurant/bar on the pool level....got to have their Durban curry...delicious and beautifully served too.
It was our 33rd anniversary and the nights turn down included red rose petals..lovely Romantic touch.
...but what makes this a very special place, is the outstanding service. Nothing is too much trouble...the level of enthusiasm / friendliness /second mile type attitude, make for a superb stay.
One small complaint is the high tea....after waiting 45 mins, a very
dissapointing , mediocre (to say the least) tea arrived. Dry salmon sandwich , old scone ( perhaps from breakfast)....etc etc. Great apologies from a friendly/helpful waiter for the long wait. Come on Beverly Hills....u have to do something about that high tea.
Would I go back....most certainly...without a second thought. Having owned a travel agency myself for many years, I have enjoyed the hospitality of some of the finest hotels in the world....Beverly Hills has to be one of my favorites ....amazing location...and even more amazing service. Compliments to an excellent team for an unforgettable stay. Thank you Beverly Hills staff...you rank with the best in the world.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sharrydk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 30 May 2013

Dear valued Guest Thank you for taking the time to write a review .We are delighted you enjoyed the hotel and we look forward to welcoming you back soon Kind regards John de Canna, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2013

AWESOME is all I can say... from the location, the service, the people, the food, the drinks, the location... the managers... AMAZING place and PLEASE I hope they can keep up the great work! I will be back and recommend it to everyone!

Room Tip: every room is good with views to the ocean
See more room tips
  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Alzira Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 16 May 2013

Dear Valued Guest - I am delighted you enjoyed your stay and hope it's not too long before you return to our beautiful hotel. warm regards John de Canha , General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2013

I was in Durban for Indaga Tourist Travel 2011 and for 3 day i sleep in this hotel . My rooms was 603 and hall was perferct. Breakfast perfect and location perfect for Indaba but also for Gateway Shopping Center.

Room Tip: the best is 6/7 floors
See more room tips
  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rudy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 16 May 2013

Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed the hotel and look forward to welcoming you back to the hotel in the not too distant future .warm regards John de Canha General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2013

Spent only two nights with my wife at Beverly Hills, and it was so hard to say good by! I am a frequent guest of Tsogo Sun and my stay at BH confirms my preference for their hotels. No other place in Durban enjoys the privileged location (by the iconic lighthouse in Umhlanga rocks), excellent service (professional, but warm and close), superb dining experience (our dinner at the restaurant terrace, while the moon rises over the ocean remains engraved in our minds and souls!) and unsurpassed views (all rooms with ocean views!). Great value for money. My recognition to John, the GM, and Claude, Head Concierge for your excellent job and warm welcome. I can not wait to come back

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Miguel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 11 May 2013

Dear Valued Guest Thank you for taking the time to write a review .We are delighted you enjoyed your stay with us. We agree, the full moon shining over the sea was a special sighting. We look forward to welcoming you back to the hotel in the not too distant future. warm regards John de Canha General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

My Aunt and Uncle treated us to four magical days at the Beverly Hills Hotel over my birthday on 3rd May !! Wow it was an unforgetable experience from the minute we arrived with champagne (offered to us by Claude) to quench our thirst, warm face cloths to freshen up! we then enjoyed cappuccino's in the lounge, checked into our spacious and spotlessly clean sea facing rooms, with the most breath taking views !! We didn't want to leave the hotel at all during our stay. The breakfast buffet was overflowing with delicious croissants, danish pastries, a wide variety of fresh fruit and yoghurts, any type of egg your heart desired to name a few options !! our dinners were enjoyable from start to end. Danny ensured that my birthday was most memorable as he arranged with the person playing the live music for the evening to play 'happy birthday to you' as well as presenting me with a rose. During the day i was blessed with a delish chocolate mousse cake (which i enjoyed with my family at the pool after our lunch) decorated with the wording 'happy birthday' as well as a bottle of bubbly. The staff are so obliging (nothing is an effort), helpful, well manered and kind. What a team !! You truly feel so welcome !! We were very sad to depart on Sunday afternoon, but I sure look forward to our next stay at the Beverly Hills !!

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carmen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 8 May 2013

Dear Valued Guest We are delighted you celebrated your birthday with us and that is was a memorable weekend . we look forward to your return soon! warm regards John de Canha General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2013

Stayed in a cabana, room was abit small at 7000 zar a night, however it was in season, location is great view beautiful and we were treated really well, the service was superb so overall we had a great time

Room Tip: Rather choose a ground floor cabana the rooms are more open plan
See more room tips
  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shezachat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorna G, Public Relations Manager at Beverly Hills, responded to this reviewResponded 8 May 2013

Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed your stay and look forward to welcoming you back in the not too distant future. warm regards John de Canha General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Umhlanga Rocks hotels
0.1 mi away
The Oyster Box
The Oyster Box
#2 of 18 in Umhlanga Rocks
1,883 reviews
0.7 mi away
Teremok Marine
Teremok Marine
#1 of 18 in Umhlanga Rocks
365 reviews
0.2 mi away
Protea Hotel by Marriott Durban Umhlanga
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Express Durban - Umhlanga
Holiday Inn Express Durban - Umh...
#11 of 18 in Umhlanga Rocks
414 reviews
1.3 mi away
AHA Gateway Hotel
AHA Gateway Hotel
#7 of 18 in Umhlanga Rocks
366 reviews
1.2 mi away
Royal Palm Hotel
Royal Palm Hotel
#10 of 18 in Umhlanga Rocks
279 reviews
Show Prices
Show Prices
Show Prices

Been to Beverly Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beverly Hills

Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
Price Range: £215 - £456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, TripOnline SA, HotelsClick, Evoline ltd, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Hills Umhlanga Rocks

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing