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“No Value for Money”
2 of 5 bubbles Review of Beverly Hills

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Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Durban, South Africa
2 reviews
“No Value for Money”
2 of 5 bubbles Reviewed 7 April 2014

If you looking for value for money,holiday inn express has better looking rooms and much cheaper.The rooms are small and so is the bath tub. My check inn took over half n hour n i called hours before my arrival.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Husain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 22 April 2014
Dear Valued Guest

I am disappointed to read about your unhappy experience at the hotel. We endeavour to meet all guests expectations and offer intuitive professional service. I would like to make contact with you to discuss your experience in detail

warm regards
John de Canha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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983 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Durban, South Africa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

A beautiful hotel situated on the beach, our room was excellent with wonderful sea views. The staff were friendly and super helpful. The facilities are quality, clean, well maintained and beautifully presented. The breakfast was good as well. Only good things to say about my weekend here.

Room Tip: All rooms are sea-facing but try the higher floors for a great view
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnyGro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 22 April 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.
It is our privilege to part of the hotels 50th birthday celebrations and we hope to see you back very soon

Kind regards John de Canha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
2 reviews
4 of 5 bubbles Reviewed 31 March 2014

This is the best hotel for a seaside weekend away particularly when you want to go away from the hustle and bustle of Johannesburg. The rooms and the views are to die for. I didn't miss Johannesburg at all.



  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Neo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 22 April 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service. We are delighted you enjoyed your escape from Johannesburg and we hope to welcome you back very soon.

Kind regards John de Canha
General Manager .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

After winning first place prize in a golf competition we were lucky enough to escape to the Beverly Hills (or better known as 'Heavenly Bills'). Getting there was easy - Lanseria, Kalula, airport shuttle (door to door 2 hours).
The hotel was wonderful - staff very friendly, including Claude the concierge who was happy to help with anything including booking our restaurant booking at Ile Maurice across the road.
The hotel room was very spacious and had everything we needed. Very clean, good spacious safe and most popular the nespresso machine. The sea facing room on the 7th floor had a spectacular 180 degree view of the ocean front.
We loved the terrace, didn't spend much time in the pool because it was a bit cold, and were rather amused at the vervet monkeys charging into the main dining room at breakfast as they couldn't resist the beautiful fresh fruit on offer.
Friendly staff and good food.

We had a wonderful weekend at the hospitality of the BH staff, and thank them for this experience. We would certainly come back given the chance. Thank you Tsogo Sun for sponsoring this prize and making this experience happen.

Room Tip: Sea facing room was spectacular.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick_van_der_Merwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 22 April 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.
It is our privilege to part of the hotels 50th birthday celebrations and we hope to see you back very soon

Kind regards John de Canha
General Manager .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, Kzn
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 March 2014

A true 5-star hotel! Luxury, refinement and elegance. The grand old lady of Umhlanga still rules. Attention to detail is, perhaps, the most defining element of this excellent hotel...not that the food is to scoff at.


  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 29 March 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.
It is our privilege to part of the hotels 50th birthday celebrations and we hope to see you back very soon

Kind regards
John de Canha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

The room and staff were lovely.

We spent our first night as a married couple at the hotel and the staff were amazing went out of their way to accommodate for our needs and decorate the room with rose petals, champagne and strawberries. Absolute bliss!

Breakfast was lovely and I love that all rooms are sea facing

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Camish52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 19 March 2014
Dear Valued Guest
Thank you for taking the time to write a review .
We are delighted you enjoyed your stay and we hope to be part of your milestone memories in the future
warm regards
John De Canha
General Mamager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

For business trip reasons I have been at this hotel twice and both experiences have been just great. I arrange meetings & incentives all over the world and never met a hotel General Manager as Mr John de Canha: he has a lot of experience, perfectly knows how to support clients for making an event successfull, he has an eye on details, always available and smiling.
The hotel has an amaizing view on the sea, rooms are comfortable and service great.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 18 March 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service. We are glad you agree that our location is simply stunning and we hope to see you back very soon .

Kind regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beverly Hills

Property: Beverly Hills
Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#3 Business Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Hills Umhlanga Rocks

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