We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Love this hotel ” 5 of 5 bubbles
Review of Beverly Hills

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Love this hotel ”
5 of 5 bubbles Reviewed 22 July 2014 via mobile

Beautiful, unpretentious but still so luxurious, warm and inviting. Rooms are comfortable and inviting. Restaurant and pool views stunning. Food scrumptious. Definitely will be back - especially for a champagne cocktail on the deck !!

Stayed June 2014
Helpful?
Thank Lucinda40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay. Your words were visibly heartening to all as it gives the team tremendous recognition for their efforts.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

954 reviews from our community

Traveller rating
    695
    175
    46
    25
    13
See reviews for
225
403
32
189
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Pretoria
1 review
5 of 5 bubbles Reviewed 22 July 2014

Excellent service, sea view which was really nice. The service of hotel staff and is excellent. The GM went out of his way to ensure that i really enjoy my birthday in style. The treat was tops and classic. I really enjoyed my stay and i will definately recommend the hotel to my friends, family and colleagues. Keep it up Tsogo Sun Beverly Hills you are tops>>>>

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Christine Maledu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay. Your words were visibly heartening to all as it gives the team tremendous recognition for their efforts. We are delighted you enjoyed your birthday with us.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, Kwazulu-natal, South Africa
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

Booked a table of 7 for my Mother-in-law's 50th birthday on Saturday. Location and atmosphere was really good. The eats were decadently yummy. Let downs on the event were:-
- the slow service
- some of the teas on the menu were not available and when the teas were delivered to us we did not have tableware to go with it.
- and when i had booked the table with the Banqueting Admin Assistant i had advised that it was her 50th birthday and the Assistant advised that it would be made as special as possible - Guess what - nothing special from the Hotel or staff.

Definitely will not be going back for Haute Tea at this establishment again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dhiraj R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review .
I was saddened to learn of your experience as this is not the Beverly Hills experience, we all strive to achieve.
I will make contact with you to discuss in person .

kind regards
John de Canha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
5 of 5 bubbles Reviewed 20 July 2014

We had a wonderful stay with my family. My children were happy, especially the movies they watched in the evening. The staff is very well trained to serve,and always with a smile. Our holiday was too short and we plan to come back soon

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay. Your words were visibly heartening to all as it gives the team tremendous recognition for their efforts.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 July 2014 via mobile

I decided to spoil myself recently. Needed to go to Dbn on business. Booked a night at Beverly Hills. For R3000.00 per night I would have expected a serviceable room with a full bathroom. What I got was a gar cry from this. A small pokey room, shower in the bath and when you showered the entire room was like a sauna as there was no extractor fan.

A huge disappointment for that money... people, there are much better hotels around the area at half the price.

Hotel is tired and needs a serious revamp....

Stayed May 2014, travelled on business
Helpful?
3 Thank Wade G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests, and we have taken your constructive criticism very seriously.

I would like to make contact with you to discuss in person.

Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

This elegant and relaxing hotel delivers on almost every expectation of a luxury venue. It is situated right on the beachfront which provides magnificent ocean views, and is a short walk from a variety of restaurants/ bars/ coffee shops in trendy Umhlanga. The service in every dept is exceptional, under the watchful eye of world class General Manager John de Canha, and everyone we met was friendly, efficient and professional. The food is fantastic - the breakfast buffet (with menu option) offers a wide variety of healthy food which we thoroughly enjoyed at a leisurely pace on the sunny terrace, while dinner at the Sugar Club was absolutely delicious and beautifully presented. The large, heated swimming pool is lovely with comfy loungers and attentive staff, but it has little privacy as the whole hotel faces this area so may not appeal to all.

The rooms are small by South African standards but are elegantly decorated and have nice extras like a DVD collection and Nespresso machine. Our room was spotlessly clean and very comfortable. The room has a very small balcony which has zero privacy, but the spectacular view somewhat makes up for this. The only negative of this hotel for us is the bathroom which is really cramped with a narrow shower space in the bath - I can't remember the last time I saw a shower curtain in a hotel, which I think is very unhygienic but also impractical in terms of keeping the water in the bath. There is also little space for shampoo bottles etc. Shower time was thus a rather unpleasant, messy event.

I love the luxurious ambiance of this hotel and would definitely be a regular weekend guest if the bathroom was improved.

Room Tip: Request a room higher up to avoid noise from the restaurant terraces below.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RosG101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay. Your words were visibly heartening to all as it gives the team tremendous recognition for their efforts.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

Beautiful location, great staff but the room was not cleaned to the standard I would expect in a 5 star hotel and the bathrooms are atrocious, I didn't think you got shower curtains anymore! they really need an upgrade to warrant 5 stars.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bigbadlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, 24 July 2014
Dear Valued Guest

Thank you for taking the time to write a review. Constructive criticism is most welcome to assist us in striving to be the best. I am delighted you enjoyed the beautiful location and intuitive service.


Kind regards

John de Canha
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Umhlanga Rocks hotels
0.1 mi away
The Oyster Box
The Oyster Box
#2 of 18 in Umhlanga Rocks
5.0 of 5 bubbles 1,652 reviews
0.2 mi away
Protea Hotel by Marriott Durban Umhlanga
Protea Hotel by Marriott Durban ...
#10 of 18 in Umhlanga Rocks
3.5 of 5 bubbles 248 reviews
0.6 mi away
Teremok Marine
Teremok Marine
#1 of 18 in Umhlanga Rocks
5.0 of 5 bubbles 336 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Holiday Inn Express Durban - Umhlanga
1.1 mi away
Aha Royal Palm
Aha Royal Palm
#11 of 18 in Umhlanga Rocks
4.0 of 5 bubbles 240 reviews
1.1 mi away
Protea Hotel By Marriott Durban Umhlanga Ridge
Protea Hotel By Marriott Durban ...
#13 of 18 in Umhlanga Rocks
3.5 of 5 bubbles 293 reviews
Show Prices
Show Prices
Show Prices

Been to Beverly Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beverly Hills

Property: Beverly Hills
Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#3 Business Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Hills Umhlanga Rocks

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing