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“Great location, great hotel”
Review of Beverly Hills

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Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 13 August 2014

Beautiful hotel overlooking the sea in the umhlanga rocks area. Great restaurant and breakfast area, where you can dine overlooking the ocean - a pleasant way to start the day. There was a mix up in my booking but this was sorted quickly and efficiently. Good service, good decor, good location. Will be back.

Stayed: March 2014, travelled on business
Thank MandyIan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 28 September 2014

Dear Valued Guest

Thank you for taking the time to write a review .We are delighted you enjoyed your stay with us. We constantly strive to offer intuitive professional service.


We agree with you - we have a beautiful location - we look forward to welcoming you back to the hotel in the not too distant future.

warm regards
John de Canha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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842 - 848 of 1,153 reviews

Reviewed 12 August 2014

The staff are really friendly and will asist in any way possible. The Hotel exceedsits 5 star quality service and the atmosphere is great for relaxing. The rooms are beautiful and always kept clean with crisp linen. This is a great place to go out as a couple or even with a family. Renelle

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank rennie5960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 28 September 2014

Dear Valued Guest

Thank you for taking the time to write a review .We are delighted you enjoyed your stay with us. We constantly strive to offer intuitive professional service.


We look forward to welcoming you back to the hotel in the not too distant future.

warm regards
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Any other hospitality venue in KwaZulu Natal would be hard pressed to impress more than the iconic Beverly Hills Hotel in Umhlanga when it comes to service delivery of a luxury breakfast at the Sugar Club and spilling out onto the Ocean Terrace overlooking the pristine pool and the glittering sea front dotted with rocky pools, gentle waves and a meandering promenade which curls around the famed 21M high Umhlanga lighthouse.

The standard of the breakfast offerrings is high and ample displays allow for a quick power breakfast or alternatively a leisurely paced breakfast to savour multi course dishes commencing with a refreshing glass of bubbles, if so desired, and then onto tropical fruits displayed with panache in large silver bowls, a multitude of cereals, nuts, seeds and a magnificent dripping honeycomb will also beckon. Pastries and breads spill over in basket displays that are both tasteful and tempting. Families with children will also be spoilt for choice. The hot food stations are equally lavish with an on site chef preparing eggs in a multitude of plated options. For the more focussed diner there are also a la carte options too.

The breakfasts should be timely affairs not to be rushed. The service is attentative and impeccable and there is absolutely no excuse not to drink in the adequate sunshine on the Terrace and enjoy the play of the brave little birds also vying for a piece of the action too.

  • Stayed: August 2014, travelled solo
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank Yegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 20 September 2014

Dear Yegas

Thank you for taking the time to write a review.

We are delighted you enjoyed your breakfast and our beautiful setting. We agree with you, our location is breath taking.

We pride ourselves in professional intuitive service and look forward to welcoming you back to the hotel in the not too distant future.

warm regards
John de Canha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

My husband and I recently stayed at the Beverley Hills hotel from 30 July to 03 August 2014. Our stay was part of the @Beyond/Tsogo Sun Majestic Views and Pristine Wilderness offer. The check in process was very clinical and the clerk was unfriendly, demanding to make a copy of my passport and when I told her that I have never been asked to do so at any Tsogo Sun hotel she rudely asked me if I was a foreigner. When I replied that I was a South African she became even more abrupt. The balcony door to our room could not lock and a staff member had to come and fit a lock while we were in the room. On the second day of our stay we were locked out of our room as our booking was messed up. There was no apology offered. The staff in the two restaurants, the concierge and the cleaning staff very very friendly and helpful. The food menus can be better, especially if you compare it to what is on offer in the restaurants situated in the vicinity of the hotel. Our room was comfortable and clean and the view over the ocean was fantastic. The carpets inside and outside the room needed a good shampoo, it looked tacky for a five star establishment. Except for the unwelcome attitude of the front desk clerk we enjoyed our stay. The hotel served as a good base from which to explore the surrounding area which is very vibrant at night.

Room Tip: Cant really choose a room because the hotel allocates the rooms.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
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Thank Penny0108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 20 September 2014

Dear Valued Guest

Thank you for taking the time to write a review. We value all constructive comments and your comments regarding our reception and the carpets in the bedrooms have been noted.

We are delighted you enjoyed the setting and do hope to welcome you back to the hotel in the not too distant future

Kind regards
John de Canha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

Thank you Beverly Hills for a spectacular stay from 26-28 July in the top floor suite of your hotel. The staff went out of their way to give us a fabulous weekend, from the amazing sweet treats, the thoughtful birthday cake left in our room to the wonderful Mangwanani massage we experienced in the room. A big thank you to Paul Gibson, Siya and Edwin who made our stay so memorable. An even bigger thank you to John de Canha for giving us a honeymoon to remember.


Mr & Mrs Naidoo

Stayed: July 2014, travelled as a couple
Thank Joey_The_Jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 2 August 2014

Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay. Your words were visibly heartening to all as it gives the team tremendous recognition for their efforts.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

A nice hotel, very attentive service ( may appear ott some times ) lovely location. Just outside Durban itself , lovely surrounding restaurants and ideal for a walk on the beach. A very enjoyable stay.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
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Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 2 August 2014

Dear Valued Guest

Thank you for taking the time to provide us with some feedback following your recent stay. We are delighted you enjoyed yourselves, in particular our great views. We look forward to welcoming you back in the not too distant future

Kind regards
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

One of the best hotels in Durban. Lovely breakfast and dinner. Valet parking with car wash was a nice touch of five star experience. Everything was lovely except for ants in the bathroom, which I found odd for a five star establishment.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank kanhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 2 August 2014

Dear Valued Guest

Thank you for taking the time to write a review. The only way we can live up to our Beverly Hills promise, is through feedback from our guests.

I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service and a memorable stay.

We look forward to welcoming you back to the hotel in the not too distant future

Kind regards

John de Canha
General Mananger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beverly Hills

Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Umhlanga Rocks
#3 Business Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
Price Range: £199 - £500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
Reservation Options:
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Also Known As:
Beverly Hills Umhlanga Rocks

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