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“Best holiday experience to date.” 5 of 5 bubbles
Review of uMhlanga Sands Resort

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uMhlanga Sands Resort
Ranked #5 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
McKinney, Texas
1 review
“Best holiday experience to date.”
5 of 5 bubbles Reviewed 18 March 2013

The staff are friendly and very helpful, the rooms are cleaned daily, very comfortable and all have a large sea-facing balconly with exceptional views. The Spur in the hotel has a great breakfast at real value for money. Both restaurants have the option to sit inside or outside to enjoy the lovely views. There is daily entertainment at the pool and they offer trips to various places at low prices. There is nightly entertainment in the bar area. Situated in a really great area. Umhlanga rocks is kept really clean and caters to holiday makers, with lots of entertainment, great shops and restaurants all in walking distance. The promenade along the beach is great and we walked along the beach every day while there. Get up ealy and watch the sun come up over the sea from your room - worth waking up at 5.30am for the great view. Had a really great week and will definately be back again. We have owned our timeshare for 23 years and have stayed at some great resorts in South Africa and The United States, but this one is by far the best. Was sorry to leave at the end of the week.

Room Tip: We stayed on the 3rd floor and had a great view and the room was quiet. All rooms face the sea, so s...
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DianeB1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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610 reviews from our community

Traveller rating
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    55
    16
    14
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341
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Western Cape, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 March 2013

Stayed for a fortnight in February 2013. First week in a 6 sleeper unit and second week in a 4 sleeper. Found the staff very accommodating and friendly and the room change efficient and effortless after a slight communication problem between housekeeping and reception. Rooms and resort first class in a great location and is maintained to a high standard.The only thing the Sands lacks is a decent restaurant for evening dining. Mastro was fine for casual eating. The other option is the Spur which is not everyone's choice and this one was let down by poor management and service.

Room Tip: All rooms offer good views and facilities however the kitchens in the smaller units are not as user...
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Stayed February 2013, travelled as a couple
Helpful?
1 Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

The unit was very comfortable and serviced every day. The staff were all friendly, polite and very willing to be of service.

We experienced poor service at MASTRO. I had to get up and go find our waiter a few times for additional orders and had to go to the counter to get our bill...NOT COOL.

Room Tip: If peace and quiet is your thing, book on higher floors. Also great view from up there.
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  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Guillaume J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centurion, Gauteng, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 February 2013

Expect dirty bedding, a bed box frill 2 of the 3 nights, no refill of the coffee and sugar in the room and the worst ever service from Mastro restaurant.

Mastro in Umhlanga HAVE A LOT TO LEARN regarding customer service. DO NOT eat at this restaurant unless you want to be faced with incompetence and arrogance .

  • Stayed February 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
103 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 24 January 2013

The hotel is situated in the fabulous Umhlanga Rocks area and literally is a stroll away from the beach (which was fantastic)
The hotel offers great facilities: swimming pool, bar, restaurants, jewellery counter, hair salon etc. If you are travelling with kids this is the perfect location for you: Lots of entertainment for kids: they have a kids entertainment area, speciality sweet store which also sells newspapers and magazines, enclosed small scale football area and operate a holiday programme at the pool area to keep kids entertained. Even if you are kid-free travellers, you don’t feel overwhelmed by the child friendly environment.
Rooms are beautiful, clean and tasteful. We had a sea facing room and honestly it was such a treat waking up watching the sun rise over the ocean. Breakfast can be taken either inside or outside – with the weather being so fantastic, outside is a better option.
The hotel is ideally situated and is a short drive or a 15 minute walk to the shopping area which has restaurants, boutique shops and a supermarket.
Staff are helpful but service isn't always very fast – but when you are on holiday it doesn't matter too much.
The beach as I had mentioned is literally on your doorstep and what I really liked about it as that it was visited by both locals and tourists. Umbrellas and chairs can be hired for a nominal fee.
I would highly recommend this hotel and will be going back.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AwA123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 2 January 2013

Really great place with the kids. From the check in to check out a great experience. The entertainment team are really great with great activities each day. Room sizes are comfortable with good finishings. Would be great if there were some Halaal Foods inhouse though.
My kids favourite resort..

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MuazzamR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 2 December 2012

Enjoyed another break at the recently refurbished resort. wow the rooms are stunning, the views always great and overall another memorable stay.
the entertainment team never fails. Great time for the lil ones while the parents get to relax. excellant food on-site - though Halaal would be great, The ice-cream is devine. Always enjoy outstay here and will definitely be back.

Room Tip: 2nd floor for a bigger balcony, rooms 201 to 204 is directly above the family pool and entertainment...
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  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Mr_MJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about uMhlanga Sands Resort

Property: uMhlanga Sands Resort
Address: 44 Lagoon Drive, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 Romantic Hotel in Umhlanga Rocks
#5 Business Hotel in Umhlanga Rocks
#5 Luxury Hotel in Umhlanga Rocks
#5 Family Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £
Hotel Class:4 star — uMhlanga Sands Resort 4*
Number of rooms: 237
Official Description (provided by the hotel):
An idyllic resort located mere steps away from the pristine Umhlanga beachfront, the Umhlanga Sands Timeshare Resort is the perfect location for travellers looking for something out of the ordinary. Sporting easy access to all the major tourist attractions as well as fantastic facilities geared towards holiday activities, the Umhlanga Sands is a perfect destination for families seeking self-catering Timeshare accommodation in KwaZulu Natal. ... more   less 
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Also Known As:
Umhlanga Sands Lifestyle Hotel Umhlanga Rocks
Umhlanga Sands Hotel
Umhlanga Rocks Hotel

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