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“Excellent Service” 5 of 5 bubbles
Review of uMhlanga Sands Resort

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uMhlanga Sands Resort
Ranked #5 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Rustenburg, South Africa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Service”
5 of 5 bubbles Reviewed 10 April 2014

Beautiful Hotel, with clean rooms and stunning view. The staff go out of their way to make your stay comfortable. Everything is within walking distance and if you need to get to Gateway the staff at Reception call you a cab, which is there within 5mins. The Pub has awesome live music on a Friday evening. Will definitely go back.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GinaD66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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612 reviews from our community

Traveller rating
    335
    192
    55
    16
    14
See reviews for
342
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Pretoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 7 April 2014

I booked a 6 sleeper, however it was changed to 2 x 4 sleepers a day before my arrival. The hotel representative phoned me and organise this with me and explained the reasons, and I agreed. I was assured this option would suit me better. Now after my visit, I would have disagreed, as I learnt that the 6 sleepers has a balcony. The place is advertised as a self catering resort. This is very far from the truth. It is not possible to prepare any food in this "kitchen" as it consists of a fridge, microwave and eating utensils, thats it. Only 2 evenings were arranged for braai facilities to be available with very limited space. We missed out the one evening as it was fully booked early.
If you stay at Umhlanga Sands, you need to be prepared to eat out every day. The costs for the accommodation were already R2142 per day and you need to add at least a R1000 per day for eating out, especially if you are a party of 2 + 3 teens. The entertainment is great if you are a child between 0 - 12 years. Basically no entertainment for teens aged 14-17., eg the "teen meet & greet" function did not take place. If you're looking for a place thats not too busy, then this is not it (it felt at some stage that we stayed in a childrens playroom) The service is exceptional and the place is extremely clean and well looked after. The position of Umhlanga Sands is ideal. I would only recommend this place if you have small children and you love to eat out every day.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank plvanvuuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloemfontein
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 6 April 2014

Great service from great staff.
The rooms are stylish, always clean, good aircon and the best view anyone can ask for.
The best location for anybody with teenage daughters. Everything in a safe walking distance from Umhlanga Sands.
I liked everything about Umhlanga Sands and what I liked the least is the the day that I leave but as Arnold said: I'll BE BACK

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Andre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centurion, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

This resort is fantastic for a family breakaway, we thoroughly enjoyed our week away. The facilities and rooms were very well kept and clean. The beaches in front of the resort is gorgeous. The resort is also very close to amenities, shops and many restaurants.

The only negative was the sour faced, unfriendly porters, the rest of the staff were splendid.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Trevin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krugersdorp, South Africa
1 review
5 of 5 bubbles Reviewed 6 April 2014

We were totally happy with the actual property itself. Surrounding and offerings were of satisfaction. It tmay be an option to consider a shuttle for the sands to assist travellers for those that fly into the DBN.



  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Mandy0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

perfect family getaway especially with little kids.
Lovely adult pool with heated water.
Close proximity to the promenade and beach.
Friendly and extremely accommodating staff.
Rooms could be better serviced and better maintained!

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Abdul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
1 review
5 of 5 bubbles Reviewed 30 March 2014

This is an amazing hotel that ensures all the very best for the tired traveller. The rooms are extra comfortable, the views are amazing and the staff are extremely helpful and kind. The restaurants within Umhlanga Sands are of top quality and the food is outstanding. The pools are very clean and the access to the sea for the elderly is perfect, as there are ramps all over.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Dario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about uMhlanga Sands Resort

Property: uMhlanga Sands Resort
Address: 44 Lagoon Drive, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 Family Hotel in Umhlanga Rocks
#5 Business Hotel in Umhlanga Rocks
#5 Romantic Hotel in Umhlanga Rocks
#5 Luxury Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £
Hotel Class:4 star — uMhlanga Sands Resort 4*
Number of rooms: 237
Official Description (provided by the hotel):
An idyllic resort located mere steps away from the pristine Umhlanga beachfront, the Umhlanga Sands Timeshare Resort is the perfect location for travellers looking for something out of the ordinary. Sporting easy access to all the major tourist attractions as well as fantastic facilities geared towards holiday activities, the Umhlanga Sands is a perfect destination for families seeking self-catering Timeshare accommodation in KwaZulu Natal. ... more   less 
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Also Known As:
Umhlanga Sands Lifestyle Hotel Umhlanga Rocks
Umhlanga Sands Hotel
Umhlanga Rocks Hotel

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